Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Crestwood Manor during CMS and state inspections, most recent first.
A surveyor found multiple deficiencies in food storage and kitchen cleanliness at a facility. Items in the kitchen were not properly labeled or dated, leading to potential foodborne illness risks. Equipment and kitchen areas were not maintained to prevent microbial growth, with issues such as a dirty can opener and grease-splattered ovens. The facility's policies on food storage and cleaning were not specific enough, leading to inconsistencies in practice.
Two residents were observed with urinary catheter drainage bags lacking privacy covers, violating their dignity and privacy. Despite facility policy requiring privacy covers, observations confirmed the deficiency, and interviews with staff acknowledged the oversight.
Deficiencies in Food Storage and Kitchen Cleanliness
Penalty
Summary
The facility failed to properly label, date, and store potentially hazardous foods, which could lead to the development of foodborne illnesses. During a kitchen tour, the surveyor observed several items in the Preparation Box refrigerator and dry storage closet that were not labeled with opening or use-by dates. These included a gallon of thousand island dressing, tartar sauce, and a 15-pound container of dry liquid thickener past its use-by date. Additionally, produce such as whole peppers and carrots were found past their use-by dates, and a box of kale had no received or use-by date. The Food Service Director (FSD) and Executive Chef (EC) acknowledged the importance of labeling to maintain product freshness. The surveyor also noted issues with equipment and kitchen cleanliness that could lead to microbial growth and cross-contamination. A commercial can opener was found with sticky brown substances, and the EC admitted there was no Master Cleaning Schedule in place. The gas oven and fryer were splattered with grease and food particles, and the flat top stove had burnt food particles. An uncovered, unlabeled pan of spice and a bag of dry elbow macaroni were also found without dates, and the EC stated these should be discarded. Further observations included a lack of labeling on ice cream containers, nuts, and other food items, some of which were past their use-by dates. The FSD and EC agreed that these items should have been dated to ensure freshness. The facility's policies on food storage and cleaning were reviewed, revealing that they were not specific enough for labeling and dating, leading to inconsistencies in practice. The Licensed Nursing Home Administrator admitted the policy was open to interpretation, contributing to the deficiencies observed.
Failure to Provide Privacy Covers for Urinary Catheter Bags
Penalty
Summary
The facility failed to treat two residents with respect and dignity by not providing privacy covers for their urinary catheter drainage bags. During an initial tour, a surveyor observed one resident in bed and another in a wheelchair, both with visible urinary catheter drainage bags that lacked privacy covers. This observation was repeated on a subsequent visit, confirming the ongoing issue. The facility's policy on dignity and quality of life mandates that staff promote and protect resident privacy, including covering urinary catheter bags, which was not adhered to in these cases. Interviews with the Infection Preventionist and the Licensed Nursing Home Administrator confirmed that the facility's practice should include the use of privacy covers for urinary catheter drainage bags to maintain resident dignity. The facility's policy explicitly prohibits practices that compromise dignity and requires staff to assist residents in maintaining privacy. The deficiency was identified through observations, interviews, and a review of the residents' medical records, which indicated orders for regular catheter care.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Whiting
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Pines Village Inc | 0.2 mi | — | 0 | 0 |
| Whiting Gardens Rehabilitation And Nursing Center | 1.1 mi | — | 9 | 1 |
| Aristacare At Whiting | 1.6 mi | — | 0 | 0 |
| Aristacare At Manchester | 5.8 mi | — | 0 | 0 |
| Complete Care At Arbors | 5.9 mi | — | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.