Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Dugan Memorial Home during CMS and state inspections, most recent first.
A cognitively impaired resident with Alzheimer's and dementia was subjected to non-consensual sexual contact by another cognitively intact resident with mental health diagnoses in a supervised common area. The incident lasted several minutes before a CNA intervened, with video footage confirming the abuse and staff unable to observe the full extent of the event due to physical barriers.
A resident with pneumonia refused multiple doses of prescribed antibiotics, but the facility failed to notify the provider as required. The LPN documented the refusals but did not inform the RN, leading to a breakdown in communication. The resident, who had a history of dementia and was rarely understood, did not complete the prescribed treatment, potentially affecting the treatment's effectiveness.
A resident with pneumonia did not receive the prescribed antibiotic due to refusals, and the facility failed to notify the provider. The care plan, which included administering Cefdinir and updating the MD, was not followed, leading to a deficiency in care. The resident has a history of shortness of breath and dementia, and is rarely understood.
A resident with MRSA was not placed on contact isolation precautions, and proper hand hygiene was not followed during wound care. The LPN used the same gloves for cleaning multiple wounds without changing them or performing hand hygiene. The Infection Control Nurse was unaware of the MRSA diagnosis, and no contact precaution signage or biohazard containers were present. Staff interviews revealed a communication lapse regarding the resident's MRSA status and necessary precautions.
A CNA in a long-term care facility was terminated after being reported for verbally abusing a resident by yelling and threatening to take away the resident's cell phone for using the call light excessively. The incident was witnessed by two other CNAs and reported to the DON. The resident, who was cognitively intact, confirmed the inappropriate behavior but was not upset as he used his cell phone to call for help. The CNA had not attended a recent in-service on abuse prevention.
Failure to Prevent Sexual Abuse in Common Area
Penalty
Summary
The facility failed to protect a severely cognitively impaired resident from sexual abuse by another resident in a supervised common area. The incident involved a cognitively intact resident with mental health diagnoses who engaged in non-consensual sexual contact with a resident diagnosed with Alzheimer's Disease, Dementia, and Anxiety Disorder. The cognitively impaired resident was unable to consent, resist, or report the incident. The event occurred in a common area where the resident was seated in a geriatric chair, and the other resident approached in a wheelchair, initiated conversation, and then proceeded to lift the blanket and touch the resident inappropriately for several minutes before staff intervention. Staff interviews and video footage confirmed that the abuse occurred over a period of approximately three minutes before a CNA intervened. The positioning of the residents, staff, and physical barriers in the area made it difficult for staff to observe the inappropriate contact until it was reported by a visitor and later confirmed by video review. Facility policy required the prevention of abuse, neglect, and exploitation, but the failure to adequately supervise and protect the resident resulted in actual harm.
Failure to Notify Provider of Antibiotic Refusal
Penalty
Summary
The facility failed to notify the medical provider when a resident refused multiple doses of prescribed antibiotics. The resident, who had been diagnosed with pneumonia, was prescribed a 10-day course of Cefdinir Oral Suspension. However, the resident refused to take the medication on several occasions, specifically on the last two days of the prescribed course. Despite the refusals being documented in the Electronic Medication Administration Record (EMAR), the provider was not informed, which is a breach of the facility's policy requiring notification of medication refusals. Interviews with the facility staff revealed a breakdown in communication and procedure. A Registered Nurse (RN) stated that the Licensed Practical Nurse (LPN) is responsible for notifying the RN of any medication refusals, who would then inform the provider. However, the LPN admitted to failing to notify the RN of the refusals on the last two days, despite having documented them in the EMAR. The Director of Nursing (DON) confirmed the importance of notifying the provider to ensure appropriate care and treatment adjustments. The resident involved had a history of shortness of breath and dementia, and was admitted to the facility in 2016. The resident's mental status assessment indicated that they were rarely or never understood, which may have contributed to the medication refusals. The failure to notify the provider of the refusals meant that the resident's pneumonia treatment was not completed as prescribed, potentially impacting the effectiveness of the treatment.
Failure to Implement Care Plan for Resident with Pneumonia
Penalty
Summary
The facility failed to implement a comprehensive care plan for a resident diagnosed with pneumonia. The care plan, which was developed to address the resident's medical needs, included administering Cefdinir for ten days and updating the medical doctor as needed. However, the care plan was not followed, as the resident refused several doses of the antibiotic, and the provider was not notified of these refusals. This oversight was confirmed by both the Director of Nursing and the Minimum Data Set Coordinator during interviews. The resident, who was admitted to the facility in 2016, has a medical history that includes shortness of breath and dementia. The resident's quarterly Minimum Data Set indicated that the resident is rarely or never understood, which may have contributed to the refusal of medication. Despite the care plan's clear instructions, the facility's failure to administer the medication as ordered and to communicate with the medical provider about the refusals resulted in a deficiency in the resident's care.
Failure to Implement Contact Precautions for MRSA
Penalty
Summary
The facility failed to initiate contact isolation precautions for a resident diagnosed with Methicillin-resistant Staphylococcus Aureus (MRSA) and did not utilize proper hand hygiene during wound care. The resident, who had two wounds on the sacrum and left buttock, was observed receiving wound care without appropriate glove changes and hand hygiene by an LPN. The LPN used the same gloves to clean both wounds and did not perform hand hygiene between glove changes, which is against the facility's policy for wound care and infection prevention. The resident had been diagnosed with MRSA in one of the wounds, but the facility did not place the resident on contact isolation precautions as required. The Infection Control Nurse was unaware of the MRSA diagnosis until it was brought to her attention during the survey. The resident's medical records confirmed the MRSA diagnosis and ongoing antibiotic treatment, yet no contact precaution signage or biohazard containers were present in the resident's room. Interviews with facility staff, including the LPN, CNA, RN, and the Director of Nursing, revealed a lack of communication and awareness regarding the resident's MRSA status. The staff acknowledged that the resident should have been on contact precautions to prevent the spread of infection. The failure to implement these precautions was attributed to a miscommunication problem, as staff members were not informed or reminded of the necessary infection control measures for the resident.
Verbal Abuse Incident by CNA
Penalty
Summary
The facility failed to prevent verbal abuse of a resident by a staff member, specifically a Certified Nurse Assistant (CNA). The incident involved CNA #1, who was witnessed by two other CNAs, CNA #2 and CNA #3, speaking inappropriately to a resident. CNA #1 was reported to have yelled at the resident for using the call light excessively, threatening to take away the resident's cell phone, and possibly removing the call light from the resident's reach. Despite the conflicting accounts from the witnesses and the resident, the facility's investigation led to the termination of CNA #1 due to disrespectful behavior. The resident involved, identified as Resident #1, was cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15. The resident confirmed that CNA #1 had taken his call light and placed it behind his bed, prompting him to use his cell phone to call the facility for assistance. Although the resident did not feel upset by the incident, he acknowledged that this was not the first time CNA #1 had spoken to him in such a manner, though he had not reported previous occurrences. The facility's policy on abuse, neglect, and exploitation was reviewed, revealing that all staff are required to be in-serviced on abuse prevention upon hire. However, CNA #1 did not attend the most recent in-service on abuse. The facility's records showed that CNA #1 had been employed since November 2023 and had acknowledged the Vulnerable Adults Act. The incident was reported to the Director of Nurses (DON) by a Registered Nurse (RN), leading to CNA #1 being sent home pending the investigation.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near West Point
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| West Point Community Living Center | 1 mi | — | 0 | 0 |
| Baptist Memorial Hospital Gt | 13.5 mi | — | 0 | 0 |
| Vineyard Court Nursing Center | 13.7 mi | — | 1 | 0 |
| Starkville Manor Health Care And Rehabilitation Ce | 13.8 mi | — | 10 | 0 |
| Care Center Of Aberdeen | 15.8 mi | — | 1 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.