Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around October 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at North Oaks Communities during CMS and state inspections, most recent first.
The facility failed to store cold foods safely and ensure proper handwashing facilities were available for staff. A leaking pipe was observed in the dishwashing area, and both handwashing stations lacked functional paper towel and soap dispensers. A freezer was at an inappropriate temperature, and food boxes were improperly stored on the floor. The Food and Beverage Director was unaware of the leak and stated that staff could use sinks outside the kitchen for handwashing.
A facility failed to maintain accurate medical records for a resident, as a Matrix Roster incorrectly showed the resident was not on palliative care. However, a MOLST form indicated the resident was a hospice patient receiving palliative care. The DON confirmed the error during an interview.
The facility's pest control program was ineffective, leading to a mouse infestation in a resident's room. Observations and interviews revealed that despite switching exterminators and attempting to fix entry points, mice continued to enter the facility, particularly through a door into the main kitchen. A significant door opening and trash at the loading dock were also noted as potential contributors to the issue.
The facility did not provide the required 12-hour minimum yearly in-service training for nurse aides, as shown by the lack of documentation for a GNA hired in 2022. The Human Resource Director confirmed the absence of training records for 2023, highlighting a compliance issue.
Deficiencies in Food Storage and Handwashing Facilities
Penalty
Summary
The facility failed to store cold foods safely and ensure proper handwashing facilities were available for staff, as observed during a kitchen tour. A stream of clear drainage was noted coming from the dishwashing area due to a leaking pipe underneath the manual dishwashing station. Both handwashing stations in the main kitchen were found to have non-functional paper towel and soap dispensers, which impeded proper hand hygiene practices. Additionally, a freezer was observed to be at an inappropriate temperature of 42 degrees F, containing bags of breaded foods that were soft to the touch, indicating improper storage conditions. Further inspection revealed that only one date was visible on all foods in the refrigerator and freezer, and frozen food boxes were stored on the floor of the freezer, with ice buildup on the back walls. During an interview, the Food and Beverage Director was unaware of the leak and stated that kitchen staff could use sinks outside the main kitchen for handwashing. He also clarified that the dates on the food represented when they were used and stored, with no use-by dates on most foods. These deficiencies were identified during the initial kitchen tour and had the potential to affect all residents consuming food prepared in the facility's kitchen.
Inaccurate Medical Records for Resident on Palliative Care
Penalty
Summary
The facility failed to maintain accurate medical records for a resident, as identified during a survey. The issue was discovered when the facility provided a Matrix Roster to the survey team, which incorrectly indicated that a resident was not on palliative care. However, upon reviewing the resident's medical record, it was found that a Maryland Medical Orders for Life-Sustaining Treatment (MOLST) form dated March 27, 2024, indicated that the resident was a patient of a hospice provider that offers palliative care. This discrepancy was confirmed during an interview with the Director of Nursing, who acknowledged that the Matrix Roster was incorrect and that the resident was indeed receiving palliative care.
Ineffective Pest Control Leads to Mouse Infestation
Penalty
Summary
The facility failed to maintain an effective pest control program, resulting in a mouse infestation, particularly evident in the [NAME] ridge unit. During observation rounds, a mouse was seen running from a resident's room, stopping at the feet of the Director of Nursing (DON), and then returning to the room. A resident confirmed the presence of multiple mice in their room. Staff interviews revealed that the facility had been using mouse pads as a temporary solution and had switched to a new exterminator company a year and a half ago. However, the pest control measures, including fixing doors and patching holes, were not effectively preventing mice from entering the facility. The pest control logs indicated that inspections and services were conducted, but mice were still entering through a door into the main kitchen. An observation of the loading dock revealed a significant opening in the door and large bags of trash outside, which could contribute to the pest problem. The Plant Operations Director was unaware of the door opening but committed to fixing it. The facility administrator acknowledged the presence of a live mouse in the resident's room, indicating ongoing issues with pest control management.
Failure to Provide Required In-Service Training for Nurse Aides
Penalty
Summary
The facility failed to provide the required 12-hour minimum yearly in-service training for nurse aides, as evidenced by the review of employee records. Specifically, the record of a Geriatric Nursing Assistant (GNA) hired on June 28, 2022, showed no documentation of the required training completion for the year 2023. During an interview, the Human Resource Director confirmed the absence of documentation for the GNA's training, indicating a lapse in compliance with training requirements.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Baltimore
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Courtland, Llc | 1.6 mi | — | 0 | 0 |
| Future Care Old Court | 1.7 mi | — | 0 | 0 |
| Patapsco Healthcare | 2 mi | — | 6 | 0 |
| Autumn Lake Healthcare At Pikesville | 2.5 mi | — | 0 | 0 |
| King David Nursing And Rehabilitation Center | 3.1 mi | — | 22 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.