Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Oaks Of Houma during CMS and state inspections, most recent first.
Staff failed to follow EBP during high-contact care for residents with an indwelling catheter or wound, including showering, incontinence care, and catheter bag emptying without gowns. During wound care for a resident with a right foot wound, an RN used the same gauze on two wounds, did not change gloves or perform hand hygiene between steps, and handled the dressing with contaminated gloves.
The facility failed to document and address complaints from the Resident Council regarding food quality, as required by policy. Despite multiple residents expressing dissatisfaction over several months, the concerns were not recorded in meeting minutes or grievance logs. The Activity Director did not document the issues, considering them personal dislikes. The DON reported the complaints to the Administrator, who acknowledged the need for documentation and grievance handling.
The facility failed to maintain a clean and safe environment for its residents. A resident's wash basin was improperly stored on the bathroom floor, and the smoking area was found to be dirty with cigarette debris and an unknown substance on the wall. Staff confirmed these deficiencies, highlighting lapses in maintaining a homelike environment.
A resident with severe dementia and poor safety awareness experienced an unwitnessed fall in their room. The facility's intervention involved applying brightly colored tape to the resident's wheelchair brakes, which staff later acknowledged was ineffective due to the resident's cognitive impairment. Interviews confirmed that the resident could not understand or remember to use the brakes, highlighting the inadequacy of the intervention.
A facility failed to follow a physician's order for a resident with chronic obstructive pulmonary disease, who was prescribed oxygen at 2 LPM via nasal cannula. Observations showed the oxygen concentrator was set between 1 and 1.5 LPM on two occasions. Interviews with an LPN and the DON confirmed the discrepancy, indicating non-compliance with the prescribed treatment.
A facility failed to obtain a resident's hospice plan of care and certification of terminal illness from the contracted hospice agency. The resident, with a life expectancy of less than six months, was receiving hospice services, but the necessary documentation was missing from their records. The DON and Medical Records staff confirmed the oversight, with the latter unaware of the specific documents required.
A resident reported missing personal items, but the grievance was not documented or acted upon as required by the facility's policy. Despite staff awareness, the grievance was not escalated to the Social Services Director or Administrator, and no investigation was initiated.
Failure to Follow EBP and Wound Care Infection Control
Penalty
Summary
The facility failed to ensure staff used Enhanced Barrier Precautions (EBP) during high-contact care for residents who had indwelling devices or wounds. Resident #21 had an indwelling urinary catheter and a care plan intervention requiring EBP, yet two CNAs showered the resident without wearing gowns. Resident #27 had a stage 2 pressure ulcer to the sacrum and a care plan intervention to implement EBP, yet a CNA removed bed linen, removed a soiled diaper, and provided incontinence care without a gown. Resident #47 had an indwelling urinary catheter and an EBP intervention in the care plan, yet CNAs provided incontinence care and emptied the catheter drainage bag without wearing gowns. The report also identified failure to follow infection control practices during wound care for Resident #57. The resident had a right dorsal foot wound ordered to be cleaned with normal saline, treated with bacitracin, and covered with a clean dressing every three days and as needed until healed. During wound care, the treatment nurse removed the dressing, cleaned the first wound, then identified a second wound and cleaned it with the same gauze used on the first wound without removing gloves or performing hand hygiene between wounds. The same treatment nurse then performed hand hygiene, applied new gloves, and removed loose skin from the resident’s toes. After that, without removing gloves or performing hand hygiene, the nurse handled the new dressing and touched the surface that would be placed against the resident’s skin. The nurse stated she should have changed gloves, performed hand hygiene, and used a new gauze between wounds, and should have removed gloves and performed hand hygiene before applying the dressing.
Failure to Document and Address Resident Council Complaints
Penalty
Summary
The facility failed to document and address complaints voiced by the Resident Council during their meetings, specifically regarding the taste and quality of food served from the kitchen. The facility's policy requires that minutes of each Resident Council meeting be recorded and that progress on suggestions or reasons for rejection be documented. However, the review of the Resident Council's meeting minutes for January, February, and March 2025 revealed no documentation of the concerns regarding food quality. Additionally, the facility's grievance logs from December 2024 to March 2025 showed no documented grievances about the food, despite multiple residents expressing dissatisfaction over several months. Interviews with residents and staff revealed that the concerns about food quality were discussed in Resident Council meetings, but the Activity Director did not document them, considering them personal dislikes rather than generalized issues. The Director of Nursing acknowledged receiving complaints about the food and reported them to the Administrator. The Administrator confirmed that the concerns should have been documented and treated as grievances, with an investigation and response provided to the residents. This lack of documentation and follow-up on resident concerns constitutes a deficiency in honoring the residents' right to organize and participate in resident/family groups in the facility.
Facility Fails to Maintain Clean and Safe Environment
Penalty
Summary
The facility failed to maintain a safe and clean environment for its residents, as evidenced by two specific incidents. In the first incident, a wash basin belonging to a resident was observed on the floor of a shared bathroom, rather than being properly contained in a plastic bag. This was confirmed by both a Certified Nursing Assistant and the Director of Nursing, who acknowledged that the wash basin should not have been left on the bathroom floor. In the second incident, a resident complained about the cleanliness of the smoking area, pointing out a cigarette and ashes on a window ledge. Observations confirmed the presence of cigarette debris and an unknown black substance on the smoking patio wall. The facility administrator later confirmed that the smoking patio areas required cleaning, indicating a lapse in maintaining a clean and homelike environment for the residents.
Inadequate Fall Intervention for Cognitively Impaired Resident
Penalty
Summary
The facility failed to implement an appropriate fall intervention for a resident with severe cognitive impairment, leading to a deficiency in preventing future falls. Resident #4, who had a diagnosis of dementia and was dependent on staff for transfers, experienced an unwitnessed fall in her room. The incident report indicated that the resident was found on the floor in front of her unlocked wheelchair. Despite having a history of falls, the intervention implemented involved applying brightly colored tape to the wheelchair brakes as a reminder for the resident to use them. Interviews with staff, including an LPN and the Assistant Director of Nursing, revealed that Resident #4 had poor safety awareness and severe cognitive impairment, making it unlikely for her to remember or understand the purpose of the brightly colored tape on the wheelchair brakes. The staff acknowledged that the resident would not be able to use the wheelchair brakes independently or recognize the tape as a reminder, indicating that the intervention was not suitable for the resident's cognitive condition.
Failure to Follow Physician's Order for Oxygen Administration
Penalty
Summary
The facility failed to adhere to the physician's order for oxygen administration for Resident #165, who was diagnosed with chronic obstructive pulmonary disease. The physician's order specified that the resident should receive oxygen at two liters per minute (LPM) via nasal cannula continuously every shift. However, observations on two separate occasions revealed that the oxygen concentrator was set between 1 and 1.5 LPM, which was below the prescribed amount. Interviews with the Licensed Practical Nurse and the Director of Nursing confirmed that the oxygen was not set according to the physician's orders, indicating a failure to follow the prescribed treatment plan.
Failure to Obtain Hospice Documentation
Penalty
Summary
The facility failed to ensure that a resident's hospice plan of care and certification of terminal illness were obtained from the contracted hospice agency. This deficiency was identified for one resident who was reviewed for hospice services. The resident had a life expectancy of less than six months and was receiving hospice services. Despite an order to admit the resident to the contracted hospice agency, there was no documented evidence of the resident's physician certification of terminal illness or the hospice agency's plan of care in the resident's records. Interviews with the Director of Nursing (DON) and the Medical Records staff revealed that it was the responsibility of the Medical Records staff to maintain all hospice documents in the resident's clinical records. However, the Medical Records staff was unaware of the specific hospice documents that should have been maintained. Consequently, the required documents, including the physician certification of terminal illness and the hospice agency's plan of care, were missing from the resident's clinical records.
Failure to Address and Document Resident Grievance
Penalty
Summary
The facility failed to ensure a grievance was addressed and acted upon promptly per the facility's grievance procedure for one of the sampled residents. The facility's policy requires that grievances be promptly resolved and documented using the Grievance/Complaint Form NS-795. However, in the case of Resident #2, who reported missing personal items, the grievance was not documented or acted upon as required. Interviews with various staff members, including a CNA, LPN, Housekeeping/Laundry Supervisor, Social Services Director, and the Administrator, revealed that the grievance was not reported or documented, and no investigation was initiated as per the facility's policy. Resident #2 reported missing personal items, including underwear, a white undershirt, and an outfit, to the staff. Despite the resident's report and the CNA's awareness of the issue, the missing items were not located, and the grievance was not escalated to the Social Services Director or the Administrator. The Social Services Director and the Administrator were both unaware of the grievance, and there was no documented evidence that the grievance procedure was initiated. The Housekeeping/Laundry Supervisor confirmed that he was aware of the missing items but did not report them to the Social Services Director, resulting in a failure to follow the facility's grievance procedure.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Houma
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Chateau Terrebonne Health Care Center | 1.2 mi | — | 0 | 0 |
| Terrebonne General Med Ctr Snf | 1.4 mi | — | 2 | 0 |
| Heritage Manor Of Houma | 3.1 mi | — | 0 | 0 |
| The Broadway Nursing And Rehabilitation Ctr | 14 mi | — | 0 | 0 |
| Audubon Health And Rehab | 14.2 mi | — | 2 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.