Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Lincoln Hills Of New Albany during CMS and state inspections, most recent first.
A resident with vascular dementia and gait abnormalities, identified as at risk for falls, was not wearing hipsters at the time of a fall resulting in a hip fracture. The facility failed to document the resident's non-compliance with wearing hipsters in the care plan until days after the incident, despite staff awareness of the behavior.
A resident with multiple health conditions, including dementia and diabetes, developed a Stage 4 pressure ulcer due to inadequate care and prevention measures. Despite having a care plan and interventions in place, the resident's left heel ulcer worsened over time, indicating ineffective management. The wound physician noted challenges in treatment due to the resident's comorbidities and positioning issues.
The facility did not resolve or communicate resolutions for grievances raised by the Resident Council during meetings in February, April, and August 2024. Issues included missing clothes, dissatisfaction with the menu, and CNA performance. Despite some responses from department heads, there was no documentation of these being discussed in subsequent meetings, and the Resident Council President did not sign off on responses. Interviews revealed a lack of formal policies and inadequate documentation practices.
The facility failed to deliver mail to residents on Saturdays, despite it being delivered to the facility. Residents reported not receiving their mail, and the Activities Director confirmed that mail delivered on Saturdays was not sorted or distributed until Monday due to the absence of a weekend receptionist. The facility lacked a specific policy on mail delivery, relying on State and Federal rules on Resident Rights.
The facility failed to document administered narcotics correctly for six residents, leading to discrepancies between the medication card counts and the Controlled Drug Record. Observations revealed that LPNs did not sign out narcotics immediately after administration, as required by the facility's policy. The DON confirmed the need for accurate documentation to ensure correct narcotic counts.
A resident with severe cognitive impairment and hand contractures was left unsupervised with a lunch tray, leading to a burn from spilled hot soup. The facility lacked a policy for hot liquid assessments, contributing to the incident.
Failure to Implement Timely Care Plan for Fall Intervention
Penalty
Summary
The facility failed to ensure a timely care plan was in place for a resident's non-compliance with a fall intervention. Resident D, who had diagnoses including vascular dementia and gait abnormalities, was identified as being at risk for falls and was supposed to wear hipsters to reduce injury risk. However, on a specific date, the resident fell and sustained a left hip fracture while not wearing the hipsters. It was noted that the resident often removed the hipsters, and this behavior had been ongoing for 2 to 3 months prior to the incident. Despite staff awareness of the resident's tendency to remove the hipsters, the care plan did not document this non-compliance until several days after the fall. Interviews revealed that the Director of Nursing was not aware of the resident's behavior, although the staff were. The facility lacked a specific policy on care plans and followed the Resident Assessment Instrument manual. This deficiency was related to a complaint investigation.
Failure to Prevent and Manage Pressure Ulcers
Penalty
Summary
The facility failed to provide adequate care and services to prevent the development and worsening of pressure ulcers for a resident, resulting in a Stage 4 pressure ulcer. The resident, who had multiple diagnoses including dementia, diabetes, and mobility impairments, was admitted to the facility with no skin breakdown. However, the resident was at risk for skin breakdown due to decreased mobility and other health conditions. Despite having a care plan in place that included interventions such as offloading heels, turning and repositioning, and using pressure reduction devices, the resident developed multiple areas of skin breakdown, including a significant pressure ulcer on the left heel. The resident's left heel ulcer was initially identified as a Stage 3 pressure ulcer, but it deteriorated over time despite ongoing wound care and treatment adjustments. The wound management notes documented fluctuations in the wound's condition, with periods of improvement followed by decline. The wound eventually progressed to a Stage 4 pressure ulcer, characterized by full-thickness tissue loss. The facility's records indicated that the resident's heels were offloaded, and preventative measures were in place, but the wound continued to worsen, suggesting that the interventions were not effectively preventing further deterioration. Interviews with the wound physician and observations revealed that the resident's wound was not responding well to treatment, and pressure was identified as the cause of the wound. The resident's comorbidities, including dementia and diabetes, along with positioning challenges, contributed to the difficulty in managing the wound. Despite the use of advanced treatments such as skin substitutes, the wound remained a significant issue, highlighting the facility's failure to adequately prevent and manage pressure ulcers in this resident.
Failure to Address and Communicate Resident Council Grievances
Penalty
Summary
The facility failed to promptly resolve grievances made by the Resident Council and did not discuss the resolutions or responses at subsequent Resident Council meetings. During three of the nine meetings held in February, April, and August 2024, residents expressed that their concerns were not addressed or resolved. Specific issues included missing clothes, dissatisfaction with the menu, and the need for improved performance by the third shift CNA. Despite responses from the Director of Laundry and the Director of Nursing, there was no documentation of these responses being discussed in the following meetings, and the Resident Council President did not sign off on the concern responses. Interviews with facility staff revealed a lack of formal policies regarding the Resident Council and grievance procedures. The Activities Director mentioned that there was no section on the Resident Council Minutes form to document old business or resolutions, although he claimed to review previous concerns with residents. The Executive Director was unaware that resolutions were not being communicated back to the Resident Council, and noted that the new forms lacked a section for old business, unlike the previous forms. This lack of documentation and communication led to unresolved grievances and dissatisfaction among residents.
Failure to Deliver Resident Mail on Saturdays
Penalty
Summary
The facility failed to ensure residents received their mail on Saturdays, despite it being delivered to the facility. This issue was identified during a Resident Council meeting where 13 alert and oriented residents reported not receiving mail on Saturdays, even though they observed the mailman delivering it. The Activities Director confirmed that mail delivered late on Fridays was distributed before he left for the day, but mail delivered on Saturdays was not sorted or distributed until the following Monday. The Executive Director acknowledged that the absence of a weekend receptionist, who was responsible for sorting the mail, led to the delay in mail delivery to residents on Saturdays. Additionally, RN 1 noted that the facility lacked a specific policy on mail delivery, relying instead on State and Federal rules regarding Resident Rights.
Narcotic Documentation Discrepancies
Penalty
Summary
The facility failed to ensure proper documentation of administered narcotics on the Controlled Drug Record for six residents. During an observation of the C Hall medication cart, discrepancies were found in the narcotic counts for several residents. For instance, Resident 104's oxycodone count was off by one tablet, and the last dose was not signed out correctly. Similar issues were observed with Resident 21's hydrocodone/APAP, Resident 60's Tramadol, and Resident 26's Clonazepam, where the medication card counts did not match the Controlled Drug Record, and the last doses were not properly documented. These discrepancies were attributed to LPN 3, who admitted to not signing out each narcotic as it was administered. Further observations on the E Hall medication cart revealed similar issues with Resident 54's hydrocodone/APAP, where the medication card contained fewer tablets than recorded on the Controlled Drug Record. LPN 4 also acknowledged failing to sign out the narcotic after administration. The Director of Nursing confirmed that the nurses should have signed out the narcotics immediately after administration to ensure the count was correct and to avoid discrepancies. The facility's Clinical Policy and Procedure for Scheduled Drugs mandates that the licensed nurse must document the date, time, dose, and their signature immediately after administering a scheduled drug.
Failure to Conduct Hot Liquid Assessment Leads to Resident Burn
Penalty
Summary
The facility failed to ensure a hot liquid assessment was completed for a resident with a decline in function, leading to an accident. During an observation, a resident's lunch tray was left within reach without staff supervision. The resident, who had bilateral hand contractures and was severely cognitively impaired, attempted to feed himself but struggled due to his condition. Previously, the resident had spilled hot soup in his lap, resulting in a burn on his right inner thigh, which required medical attention and treatment. Interviews with the Director of Nursing and Occupational Therapy staff revealed that the resident could handle finger foods but had difficulty with soups and hot liquids. It was noted that hot liquids should be served in a cup with a lid to prevent accidents. However, the facility did not have a policy or conduct evaluations for hot liquids, contributing to the incident where the resident was burned by hot soup.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near New Albany
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Villages At Historic Silvercrest The | 1.2 mi | — | 0 | 0 |
| Autumn Woods Health Campus | 1.2 mi | — | 7 | 0 |
| Green Valley Care Center | 1.4 mi | — | 20 | 0 |
| Wedgewood Healthcare Center | 2.8 mi | — | 12 | 0 |
| Rolling Hills Healthcare Center | 3.1 mi | — | 4 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.