Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Parkersburg Center during CMS and state inspections, most recent first.
Surveyors found that the facility failed to provide a safe, clean, and comfortable environment, with issues including broken window blinds, dirty privacy curtains, sticky and unclean floors, and missing or poorly maintained baseboards and paint in resident rooms and bathrooms. These deficiencies were confirmed by facility staff and reported by residents.
Multiple residents experienced neglect, including being told to soil briefs instead of being assisted to the toilet and a fall that was not documented or followed up by staff. These incidents were substantiated through interviews and record reviews, with failures to follow the facility's abuse and neglect policies.
The facility did not thoroughly investigate reportable incidents or submit required five-day follow-up investigation reports to the State Agency for multiple residents. Documentation was missing for staff and resident interviews, evidence of completed investigations, and staff education on emergency procedures. In cases of resident-to-resident abuse and reports of verbal threats, there was no documentation of investigation or follow-up, and required reports were not submitted.
The facility did not consistently provide dependent residents with required assistance for ADLs such as showers, oral care, and grooming. One resident with hemiplegia missed multiple scheduled oral care and bathing sessions, while another resident who preferred showers received only bed baths and was unable to access the shower room due to equipment and space limitations. A third resident, who is blind and requires extensive help, did not receive scheduled hygiene care on several occasions. These deficiencies were confirmed through documentation, resident interviews, and staff observations.
Surveyors observed significant ice and frost buildup on and around the freezer door and fan during a kitchen inspection. A dietary staff member confirmed the findings and indicated the frost developed during frequent access to the freezer. Facility policy requires proper maintenance of kitchen equipment, but this was not followed.
The facility did not ensure that an allegation of verbal abuse involving a resident was reported immediately or within the required two-hour timeframe. Documentation lacked confirmation of when the incident was reported, and some witness statements were collected several days after the event. Staff confirmed the absence of required reporting documentation.
Surveyors identified that two residents did not receive appropriate care: one resident's fall was not documented or treated, and another resident missed multiple physician-ordered medications and essential care tasks over an extended period. These failures were confirmed by staff and had the potential to affect other residents.
Staff failed to use a proper carrier when transporting a full oxygen cylinder, and a resident's fall resulting in injury was not documented or treated at the time of occurrence. The resident, who has Alzheimer's disease and osteoporosis, later returned with a spinal brace and was receiving IV antibiotics for a hip infection.
A resident did not receive their meal in bowls as specified by their dietary order and tray card, with only dessert served in a bowl. This was confirmed by a nursing assistant, despite facility policy requiring assistive devices and utensils to be provided according to the care plan.
Failure to Maintain Safe, Clean, and Homelike Environment
Penalty
Summary
Surveyors observed multiple deficiencies related to the facility's failure to maintain a safe, clean, and homelike environment for its residents. In one room, window blinds were found to be broken and missing. In another, a privacy curtain was observed to be dirty with a dark brown substance. Additionally, the floor at the head of a resident's bed, under the tube feeding pole, was dirty and sticky, with evidence of spilled feeding solution and an overall unclean surface. These findings were confirmed by both the Environmental Services Manager and the Administrator, who acknowledged that the issues required attention. A resident reported that her floor and the wall behind her bed were dirty and in need of painting, and that the baseboard in her bathroom was missing, with a poor paint job observed. The state surveyor confirmed the presence of dirty walls, a dirty floor, and missing baseboard in the bathroom. The Regulatory Compliance Officer later verified the dirty wall, scuffmarks, missing paint, and missing baseboard. Documentation reviewed indicated a work order for baseboard replacement had been created, but the baseboard remained missing at the time of the survey.
Failure to Prevent and Document Resident Neglect
Penalty
Summary
The facility failed to protect residents from neglect and ensure proper care, as evidenced by multiple substantiated incidents. One resident, who was alert and oriented but lacked capacity for medical decisions, reported that CNAs instructed her to soil her brief instead of assisting her to the toilet, despite her ability to walk to the bathroom with assistance. This allegation was substantiated through resident interviews, although the specific staff member involved could not be identified due to lack of recall by the resident. Another incident involved a resident with Alzheimer's disease and dementia who sustained a fall that was not documented in the medical record. There was no evidence of neuro-checks, treatment, or follow-up after the fall, and the nurse on duty at the time resigned and did not provide a statement. The resident later returned to the facility with a spinal brace and was receiving intravenous antibiotics for a hip infection. The fall and lack of documentation were confirmed by both a CNA and the resident's roommate, who is alert and oriented. A third resident was also found to have experienced neglect, as verified by the facility's investigation. The facility's own Abuse Prohibition Policy requires immediate reporting and thorough documentation of suspected abuse or neglect, but these procedures were not followed in the cases described. The deficiencies were substantiated through interviews, record reviews, and facility investigations.
Failure to Investigate and Report Incidents as Required
Penalty
Summary
The facility failed to thoroughly investigate reportable incidents and submit the required five-day follow-up investigation reports to the State Agency for multiple residents. In several cases, documentation was missing regarding staff and resident interviews, as well as evidence of completed investigations. For example, incident records for one resident did not include documentation of staff interviews or submission of the five-day follow-up report. Another resident's incident file lacked documentation of both staff and resident interviews. Additionally, there was no documentation showing that staff had completed education on handling emergency situations for another resident's incident. Further review revealed that when residents reported experiences of verbal threats or derogatory remarks from other residents, there was no documentation to demonstrate that these responses were investigated or that any follow-up actions were taken. In an incident involving resident-to-resident abuse, while the initial incident was reported to the appropriate agencies and immediate actions were taken, the required five-day follow-up report outlining the investigation, findings, and actions taken was not submitted. These deficiencies were confirmed through interviews with facility leadership and review of facility records.
Failure to Provide ADL Assistance and Honor Resident Preferences for Hygiene
Penalty
Summary
The facility failed to provide necessary assistance with activities of daily living (ADLs), including showers, oral care, and grooming, to residents who were dependent on staff for these tasks. For one resident with hemiplegia and hemiparesis, documentation showed that oral care was not provided twice daily as required by facility policy on multiple occasions, and no showers or bed baths were documented on several scheduled days over a 30-day period. There was no documentation of refusals for showers or bed baths, despite the resident's care plan indicating a history of refusal for oral and hair care. Another resident, who required assistance from one to two staff for bathing and a mechanical lift, expressed dissatisfaction with only receiving bed or sponge baths instead of showers, which was her stated preference. Documentation revealed significant gaps in bathing and showering, with extended periods where no hygiene care was recorded. Observations confirmed the resident's hair was uncombed and facial hair was not removed, despite her preference for grooming. Staff interviews revealed that the resident could not access the shower room due to physical limitations and equipment constraints, and her preferences were not honored. A third resident, who was blind and required extensive assistance for ADLs, did not receive scheduled showers or baths on several occasions within a 30-day period. The resident reported not receiving showers or baths as scheduled, and records confirmed that only four out of nine scheduled hygiene sessions were provided. The administrator acknowledged that the frequency of showers and baths was insufficient for this resident.
Failure to Maintain Freezer in Safe Operating Condition
Penalty
Summary
The facility failed to maintain kitchen equipment in safe operating condition, specifically regarding the freezer. During an inspection, a state surveyor observed ice and significant frost accumulation on the right side of the freezer door, as well as small ice drips frozen on the freezer's fan and a large block of ice formed under the freezer fan. A dietary staff member confirmed these findings and stated that there was no frost earlier in the day, suggesting the issue developed during frequent access to the freezer by staff. The facility's policy requires that all kitchen equipment be properly maintained and in safe working order, with the Dining Service Director responsible for ensuring compliance.
Failure to Timely Report Alleged Verbal Abuse
Penalty
Summary
The facility failed to ensure that all alleged violations involving verbal abuse were reported immediately, or within two hours after the allegation was made, as required. Record review of a Facility Reported Incident (FRI) showed that the initial reporting of a verbal abuse allegation lacked confirmation of when the incident was reported, either by fax or email. Witness statements indicated the incident occurred on 11/18/25, but no specific time was documented, and some statements were not collected until six days after the alleged event. During staff interviews, it was confirmed that there was no documentation verifying the date and time the FRI was sent, and no additional information was provided upon request.
Failure to Provide Timely Treatment and Medication Administration
Penalty
Summary
The facility failed to provide appropriate treatment and care according to physician orders and resident needs in two separate instances. In the first case, a resident with Alzheimer's disease and dementia, who lacked medical decision-making capacity, experienced a fall that was witnessed and reported by both a CNA and the resident's alert and oriented roommate. Despite this, there was no documentation of the fall in the resident's medical record, and no neuro-checks, treatment, or follow-up were performed at the time of the incident. The nurse on duty at the time did not document or address the fall, and subsequently resigned without providing a statement regarding the incident. In the second case, another resident did not receive multiple physician-ordered medications and treatments in a timely manner over the course of November and December. Missed orders included administration of medications via PEG tube for conditions such as seizures, GERD, and hyponatremia, as well as essential care tasks like tracheostomy care, skin care, repositioning, and enteral feeding management. These omissions were confirmed through a Medication Administration Audit Report and acknowledged by the facility administrator as unacceptable. Both deficiencies were identified during the survey process as random opportunities for discovery and had the potential to affect more than a minimal number of residents. The failures involved lack of documentation, failure to follow physician orders, and lack of timely care and treatment for residents with complex medical needs.
Failure to Ensure Safe Oxygen Transport and Timely Fall Documentation
Penalty
Summary
The facility failed to ensure a safe environment for residents by not following established procedures for transporting oxygen cylinders and by failing to document and respond to a resident fall that resulted in injury. Specifically, a nursing assistant was observed carrying a full oxygen tank by hand down the hallway, rather than using a required carrier or stand, in violation of facility policy designed to prevent accidental tipping and potential hazards. This incident was confirmed by both the nursing assistant and the Regulatory Compliance Officer. Additionally, a resident with Alzheimer's disease, dementia, and osteoporosis experienced a fall that was witnessed by his roommate and reported by a certified nursing assistant. However, there was no documentation of the fall in the resident's medical record, nor were any neurological checks, treatments, or follow-up actions recorded at the time of the incident. The nurse on duty during the fall did not document or address the event and subsequently resigned. The resident later returned to the facility with a spinal brace and was receiving intravenous antibiotics for a hip infection.
Failure to Provide Ordered Assistive Eating Devices
Penalty
Summary
The facility failed to provide an assistive device as ordered by the physician for a resident during the dinner meal. The resident's dietary order specified a regular diet with regular texture, standard thin liquids, and that all food should be served in bowls. The resident's tray card also clearly indicated 'FOOD IN BOWLS' in both large and bold print. However, during observation, the resident did not receive their entree or side in bowls, only the dessert was served in a bowl. This was confirmed by Nursing Assistant #9, who acknowledged that the food was not served in bowls as required by the tray ticket and dietary order. The facility's policy stated that assistive devices and utensils should be provided as identified in the individualized plan of care to maintain or improve the resident's ability to eat or drink independently.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Parkersburg
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Willows Center | 1.4 mi | — | 31 | 0 |
| Ohio Valley Health Care | 3 mi | — | 21 | 0 |
| Eagle Pointe Healthcare Center | 3.5 mi | — | 2 | 0 |
| Belpre Landing Nursing And Rehabilitation | 4.2 mi | — | 7 | 0 |
| Rockland Ridge Nursing & Rehabilitation Center | 4.2 mi | — | 3 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.