Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around January 2027
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Shawano Health Services during CMS and state inspections, most recent first.
The facility did not ensure sanitary food preparation as the Dietary Manager (DM-C) was observed multiple times without a beard net, despite the facility's policy requiring it. This occurred during kitchen prep, lunch service, and cooking, even after DM-C acknowledged the policy and had access to beard nets.
A facility failed to report a suspected crime involving drug diversion and possible exploitation of a resident. The resident's prescription for 60 narcotic tablets was picked up by their spouse, but only 14 pills were returned to the facility. The resident indicated the remaining pills were owed to others. Despite being aware of the situation, the facility did not report it to authorities, as they believed they were not in possession of the missing narcotics. This failure to report was based on corporate instructions, despite staff being mandatory reporters.
The facility failed to ensure safe medication administration for three residents, leaving medications unattended in their rooms without assessing their ability to self-administer. Despite having no cognitive impairments, the residents were not evaluated for self-administration, and the facility's policy against leaving medications at the bedside was not followed. The Nursing Home Administrator and DON were unaware of this practice, which was against the facility's guidelines.
A resident with a history of kidney disease and recent surgery was given Miralax despite having diarrhea, due to a lack of documentation and communication among staff. The resident's low blood pressure and diarrhea were not recorded, leading to inappropriate medication administration and a subsequent ER visit.
Failure to Adhere to Sanitary Food Preparation Standards
Penalty
Summary
The facility failed to ensure that food was stored and prepared in a sanitary manner, as observed during multiple instances involving the Dietary Manager (DM-C). The facility's policy, revised in October 2023, requires all staff to wear appropriate attire, including hair and beard nets, while performing their duties in the kitchen. However, during several observations, DM-C was seen assisting with kitchen prep, lunch service, and cooking without wearing a beard net, despite having facial hair. This was noted during a continuous kitchen observation and during lunch service, where DM-C handled food without the required beard net. When questioned by the surveyor, DM-C initially indicated uncertainty about the facility's policy regarding beard nets and referenced the Food Code, which DM-C believed did not mandate beard nets. However, upon reviewing the facility's policy with the surveyor, DM-C confirmed that beard nets were indeed required and showed the surveyor a bag of beard nets available in the kitchen. Despite this, DM-C continued to not wear a beard net during subsequent observations, indicating a failure to adhere to the facility's sanitary standards as outlined in their policy.
Failure to Report Suspected Drug Diversion and Exploitation
Penalty
Summary
The facility failed to implement policies and procedures for reporting a reasonable suspicion of a crime, specifically drug diversion and possible exploitation, involving a resident. On October 19, 2024, the facility discovered missing doses of narcotic medication prescribed to a resident, which raised concerns of potential drug diversion. Despite the facility's policies requiring the reporting of such incidents, the suspected crime was not reported to the State Agency or local law enforcement. The resident, who was not cognitively impaired, had a prescription for 60 tablets of hydrocodone/acetaminophen sent to a local pharmacy. The resident's spouse picked up the medication, but only 14 pills were returned to the facility. The resident indicated that the remaining pills were owed to other people. The facility's staff, including the Director of Nursing and the Nursing Home Administrator, were aware of the situation but did not report it, as they believed the facility was not in possession of the missing narcotics. Interviews with staff and law enforcement confirmed that the situation should have been reported as a crime. The facility's failure to report the incident was based on instructions from corporate management, despite staff being mandatory reporters of suspected crimes. The lack of reporting and investigation into the missing medication and the resident's statements about owing pills to others constituted a deficiency in the facility's compliance with reporting requirements.
Medication Administration Deficiency
Penalty
Summary
The facility failed to ensure the accurate and safe administration of pharmaceuticals for three residents, as observed by surveyors. On the specified date, multiple oral medications and an inhaler were left unattended in a resident's room, who was not assessed as able to self-administer medication. The resident, who had no cognitive impairment and was responsible for their healthcare decisions, was observed taking the medications without supervision. The facility's policy required that medications should not be left in a resident's room without proper orders and documentation of self-administration, which was not followed in this case. Another resident reported that nurses sometimes left Tylenol at their bedside for use during the night, despite not being assessed as able to self-administer medication. This resident also had no cognitive impairment and was responsible for their healthcare decisions. The facility's policy was not adhered to, as the practice of leaving medication at the bedside was against the facility's guidelines. The Nursing Home Administrator and Director of Nursing were unaware of this practice, which was confirmed to be against the facility's policy. A third resident was found with Tylenol capsules left unattended at their bedside, which they had not taken. This resident also had no cognitive impairment and shared a room with another resident. The facility's medication administration process required staff to ensure residents took their medication, which was not followed in this instance. The Director of Nursing confirmed that no residents were assessed as able to self-administer medication, and staff were expected to stay with residents to ensure safe medication administration.
Failure to Document and Appropriately Administer Medication
Penalty
Summary
The facility failed to ensure appropriate parameters for administering a bowel medication were met and did not document bowel movements or abnormal blood pressures for a resident. The resident, who had a history of kidney disease, type 2 diabetes, hypertension, and COPD, was admitted to the facility after a hospital stay for kidney and bladder surgery. Despite experiencing two episodes of diarrhea, the resident was administered Miralax, a laxative, which was not appropriate given the circumstances. Additionally, the resident's episodes of low blood pressure and diarrhea were not documented in the medical record. The deficiency was further compounded by communication lapses among the staff. A CNA noted the resident's low blood pressure and diarrhea but did not document these findings or effectively communicate them to the LPN. The LPN, unaware of the resident's condition, administered Miralax based on the resident's request and family input, without checking the bowel charting. Later, an RN assessed the resident and found concerning symptoms, leading to the resident being sent to the ER. The DON confirmed that the low blood pressures and dark stools required immediate documentation and notification to the medical doctor, which did not occur.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Shawano
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Evergreen Health Services | 0.3 mi | — | 3 | 1 |
| Birch Hill Health Services | 0.8 mi | — | 11 | 0 |
| The Pines Post Acute And Memory Care | 7.1 mi | — | 0 | 0 |
| Greentree Health And Rehabilitation Center | 11.7 mi | — | 2 | 0 |
| Suring Health And Rehab Center | 20.1 mi | — | 6 | 1 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.