Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Schmitt Woodland Hills during CMS and state inspections, most recent first.
The facility failed to maintain professional standards for food safety, with the first-floor dishwasher not reaching required temperatures and staff not following proper hand hygiene practices. The dishwasher logs showed multiple instances of inadequate wash and rinse temperatures, and incorrect test strips were used. Additionally, staff were observed changing gloves without washing hands between tasks, contrary to the facility's policy. These deficiencies could affect the facility's 35 residents by compromising food safety.
A resident with hemiplegia and major depressive disorder was observed to have medications left at her bedside by an RN, despite not being deemed safe to self-administer medications according to the facility's interdisciplinary team assessment. The facility's policy requires a resident to be evaluated and deemed safe for self-administration, which was not adhered to in this case. Interviews confirmed that the resident did not have a care plan for self-administration, and staff were instructed not to leave medications at the bedside without proper assessment.
A resident experienced verbal and mental abuse by a CNA, who was rude, demeaning, and rough during care. Despite the resident's request to avoid further interaction, the CNA continued to serve her, causing ongoing distress. Staff were aware of the situation, but the facility failed to follow its policy to protect the resident from abuse, resulting in continued mental anguish.
A resident reported an incident involving a CNA who was rude and rough during care, which was not reported to the state agency as required. The facility treated it as a grievance rather than an abuse allegation, failing to follow its policy for immediate reporting of such incidents.
A facility failed to conduct a thorough investigation of an alleged verbal and mental abuse incident involving a resident and a CNA. The resident reported the CNA was rude and rough during care, but the investigation was limited and did not include interviews with other staff or residents. The DON treated the incident as a grievance, allowing the CNA to continue working without being removed from resident care.
The facility did not ensure food and drink were palatable and at a safe temperature for residents. A resident reported inedible dry pork, another mentioned consistently dry meat, and a third noted lukewarm food requiring reheating. A test tray confirmed the pork was hard and dry, violating the facility's policy on meal service.
Food Safety and Hand Hygiene Deficiencies
Penalty
Summary
The facility failed to adhere to professional standards for food service safety, as evidenced by issues with the kitchenette dishwasher and improper hand hygiene practices. The dishwasher on the first floor did not consistently reach the required wash and rinse temperatures, as documented in the facility's logs. On multiple occasions, the wash temperature did not meet the necessary 160 degrees Fahrenheit, and test strips indicated that the rinse temperature of 180 degrees Fahrenheit was not achieved. The Dietary Manager was unaware of these issues, and it was revealed that the facility was using incorrect test strips, contributing to inaccurate temperature readings. Additionally, staff were observed handling food without performing proper hand hygiene. During a dining room service observation, a staff member changed gloves without washing hands between tasks, such as using a phone and touching various surfaces. The staff member believed that hand hygiene was only necessary under certain conditions, contrary to the facility's hand hygiene policy. The Dietary Manager confirmed that staff should wash their hands between glove changes and when switching tasks, but this was not consistently practiced. These deficiencies highlight a lack of compliance with established food safety and hygiene protocols, potentially affecting the entire facility census of 35 residents. The failure to maintain proper dishwasher temperatures and adhere to hand hygiene standards poses a risk to food safety and resident health, as these practices are crucial in preventing contamination and ensuring a safe dining environment.
Failure to Ensure Safe Self-Administration of Medications
Penalty
Summary
The facility failed to ensure that all residents were clinically appropriate to self-administer medications, as evidenced by the case of one resident (R4) during a medication pass. R4, who has a history of hemiplegia, hemiparesis, and major depressive disorder, was observed to have medications left at her bedside by an RN, despite not being deemed safe to self-administer medications according to the facility's interdisciplinary team assessment. The facility's policy requires that a resident may only self-administer medications after being evaluated and deemed safe by the interdisciplinary team, and this was not adhered to in R4's case. The surveyor's observation revealed that R4's medications, including Tylenol, atorvastatin, baclofen, carvedilol, and mucus relief, were left on her bedside table without supervision. Interviews with the LPN and DON confirmed that R4 did not have a care plan for medication self-administration and was not evaluated as safe to self-administer medications. Despite R4's request for medications to be left at her bedside, staff were instructed not to comply with such requests unless the resident had been properly assessed and care planned for self-administration, which was not the case for R4.
Failure to Protect Resident from Verbal and Mental Abuse
Penalty
Summary
The facility failed to protect a resident, identified as R19, from verbal, mental, and emotional abuse by a Certified Nursing Assistant (CNA), referred to as CNA E. R19 reported that CNA E was rude, demeaning, and rough during morning care, treating her in a manner that made her feel like she was being treated worse than a dog. Despite R19's request for lotion to be applied before putting on compression stockings, CNA E refused and was rough in her handling, causing R19 to feel unsafe. This incident was not isolated, as CNA E continued to interact with R19 in a manner that caused ongoing distress. Interviews with other staff members, including another CNA and a Licensed Practical Nurse (LPN), confirmed awareness of the situation and described CNA E's behavior as unprofessional and abusive. The LPN acknowledged that CNA E was aware of her anger issues, and the Certified Social Worker (CSW) treated the incident as a grievance rather than abuse. Despite R19's request to avoid further interaction with CNA E, the CNA continued to serve R19, exacerbating her feelings of fear and upset. The Director of Nursing (DON) was aware of the incident and attempted to resolve it by having CNA E apologize to R19. However, the facility did not follow its policy to protect residents from abuse, as CNA E continued to work and interact with R19, causing ongoing mental anguish. The facility's failure to adequately address the situation and protect R19 from further distress was evident, as the issue persisted over a month after the initial incident.
Failure to Report Alleged Abuse Incident
Penalty
Summary
The facility failed to report an alleged abuse incident involving a resident, R19, and a Certified Nursing Assistant (CNA E) to the state agency within the required timeframe. R19, who is cognitively intact with a Brief Interview for Mental Status (BIMS) score of 15 out of 15, reported that on the morning of October 26, 2024, CNA E was rude, demeaning, and rough during morning care. R19 felt disrespected and indicated that CNA E ignored her preferences, such as applying lotion before putting on compression stockings. The incident was reported internally to the Nursing Home Administrator (NHA A), Director of Nursing (DON B), and Certified Social Worker (CSW H), but it was not reported to the state agency as required by the facility's policy. The facility's grievance log recorded the incident on October 28, 2024, and it was treated as a grievance rather than an abuse allegation. CSW H and DON B both believed the situation did not constitute abuse, viewing it as a personality conflict. Consequently, the facility did not follow its policy to report the incident to the state agency. The grievance was addressed internally, with CNA E apologizing to R19, but the facility's failure to report the incident to the appropriate authorities resulted in a deficiency. The facility's policy requires immediate reporting of all allegations of abuse, neglect, or mistreatment to the state agency, which was not adhered to in this case.
Failure to Investigate Alleged Abuse Thoroughly
Penalty
Summary
The facility failed to ensure a thorough investigation of an alleged verbal and mental abuse incident involving a resident and a Certified Nursing Assistant (CNA). The resident, who was cognitively intact, reported that the CNA was rude, dismissive, and rough during morning care, and made derogatory comments. Despite the facility's policy requiring a full investigation within five working days, the investigation was limited to a statement from a charge nurse and did not include interviews with other staff or residents, including the accused CNA. The Director of Nursing (DON) treated the incident as a grievance rather than abuse, resulting in a lack of comprehensive investigation and failure to protect residents. The CNA continued to work for nine out of ten days following the incident without being removed from resident care. The facility did not interview other residents to determine if further abuse occurred, contrary to their policy, which mandates immediate reporting and thorough investigation of all abuse allegations.
Deficiency in Food Quality and Temperature
Penalty
Summary
The facility failed to ensure that food and drink provided to residents were palatable, attractive, and served at a safe and appetizing temperature. This deficiency was observed in one sampled resident and two supplemental residents, all of whom reported issues with the quality of the food. One resident expressed that the pork served was so dry it was inedible, while another resident stated that the meat was consistently dry, leading to a lack of consumption. A third resident reported that the food served in her room was often lukewarm, requiring reheating. Additionally, a test tray received by the surveyor contained pork that was hard and dry. The facility's policy on Dining Room Service, dated 2019, mandates that meals be served promptly to maintain adequate temperature and appearance, which was not adhered to in these instances.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 43 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Richland Center
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Pine Valley Community Village | 7.9 mi | — | 1 | 0 |
| Rivers Edge Nursing And Rehab | 9.9 mi | — | 28 | 0 |
| Soldiers Grove Health Services | 18.8 mi | — | 0 | 0 |
| Greenway Manor | 20.3 mi | — | 9 | 0 |
| Care And Rehab - Boscobel | 20.8 mi | — | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Schmitt Woodland Hills.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.