Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Grancare Nursing Center during CMS and state inspections, most recent first.
The facility failed to report allegations of abuse for two residents to the State Agency as required. One resident reported inappropriate comments by a CNA, and another resident's family alleged a staff member pushed the resident. Investigations were conducted, but the incidents were not reported within the required timeframe, leading to a deficiency.
The facility failed to store and prepare food in a sanitary manner, with surveyors finding unlabeled and expired food items in unit refrigerators. Additionally, staff did not follow safe food cooling protocols, as observed during the reheating of meals. The Dietary Manager acknowledged the issues and mentioned efforts to remind staff about proper procedures.
The facility failed to provide proper written transfer notices to two residents who were hospitalized. One resident did not receive a notice due to a misunderstanding of policy regarding return times, while another received an incomplete notice lacking State Agency contact information. These deficiencies indicate non-compliance with the facility's Discharge or Transfer Policy.
A resident transferred to the ER with UTI symptoms did not receive a required bed-hold notice. The facility's policy mandates providing a bed-hold notice upon hospital discharge, but the DON indicated it was only given if the resident returned after midnight. As the resident returned before midnight, no notice was provided, violating the policy.
Failure to Report Allegations of Abuse in a Timely Manner
Penalty
Summary
The facility failed to report allegations of abuse to the State Agency (SA) for two residents, R1 and R4, as required by federal regulations. R1, who had moderately impaired cognition due to Alzheimer's and Parkinson's diseases, reported an incident involving inappropriate comments made by a Certified Nursing Assistant (CNA) during personal care. Although R1 did not report any inappropriate physical contact, the comments were deemed concerning. The facility initiated an investigation but did not report the incident to the SA within the required timeframe, as the Nursing Home Administrator (NHA) mistakenly believed the incident was not reportable. In the case of R4, who also had moderately impaired cognition and multiple health issues, a grievance was filed by R4's family alleging that a staff member pushed R4 down when R4 attempted to stand without assistance. The facility conducted an investigation and determined that the staff member was attempting to assist R4 to prevent a fall, and there was no misconduct. However, the incident was not reported to the SA because the Social Worker (SW) and NHA concluded it was not an allegation of abuse, despite the grievance being filed by R4's decision maker. Both incidents highlight the facility's failure to adhere to the policy of reporting all allegations of abuse to the SA within the specified timeframe. The facility's policy requires immediate reporting of such incidents, but in both cases, the facility did not comply with these requirements, leading to a deficiency in reporting suspected abuse or neglect.
Deficiencies in Food Storage and Preparation
Penalty
Summary
The facility failed to ensure that food was stored and prepared in a sanitary manner, as observed by surveyors. During inspections of unit refrigerators, it was found that food items intended for resident consumption were not labeled with open or expiration dates, and some were beyond their labeled discard dates. This issue was noted in three out of three unit refrigerators. Specific items included an open, unlabeled bottle of Pepsi, undated containers of milk, and various other food items without proper labeling or dating. The Dietary Aide acknowledged that these items should not have been in the refrigerator/freezer and should be discarded. Additionally, the facility did not adhere to safe food cooling protocols. The surveyor observed that staff did not follow the necessary procedures for reheating food in a microwave. For instance, a pureed patty melt was reheated without stirring or allowing it to cool for two minutes before checking the temperature, which was found to be 164 degrees Fahrenheit. Another instance involved reheating resident food brought from outside the facility without checking the temperature before serving. The Dietary Aides involved were unaware of the proper reheating procedures. The Dietary Manager confirmed the issues with unlabeled, undated, and expired food items and mentioned efforts to remind staff about proper labeling and dating. The facility's Food Handling Policy Strategy outlines the importance of maintaining food temperatures to prevent the growth of pathogenic microorganisms, but these guidelines were not followed, leading to potential risks for the residents.
Failure to Provide Proper Transfer Notices
Penalty
Summary
The facility failed to provide proper written transfer notices to two residents who were hospitalized, as required by their Discharge or Transfer Policy. Resident 9 was transferred to the emergency room due to urinary tract infection symptoms but did not receive a written transfer notice. The Director of Nursing (DON) indicated that a transfer notice is only given if a resident returns after midnight, which was not the case for Resident 9. This misunderstanding led to the omission of the required documentation. Resident 16 was transferred to the hospital with diagnoses of hyperkalemia and diabetic ketoacidosis. Although a written transfer notice was provided and signed, it lacked the necessary contact information for the State Agency. The DON was unaware of the requirement to include this information, which resulted in incomplete documentation. These deficiencies highlight a lack of adherence to the facility's policy and regulatory requirements regarding transfer notices.
Failure to Provide Bed-Hold Notice
Penalty
Summary
The facility failed to provide a required bed-hold notice to a resident (R9) who was transferred to the emergency room due to symptoms of a urinary tract infection. According to the facility's Bedhold policy, effective since December 26, 2016, a bed-hold notice should be provided to residents upon discharge to the hospital, and Social Services should confirm with the resident's representative within twenty-four hours if they wish to hold the bed. However, R9's medical record did not indicate that such a notice was provided. The Director of Nursing (DON) stated that a bed-hold notice is only given if the resident returns after midnight, which was not the case for R9, who returned before midnight. Consequently, R9 did not receive the necessary bed-hold notice, contrary to the facility's policy.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Green Bay
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Green Bay Health Services | 0.4 mi | — | 0 | 0 |
| Ccc Of West Green Bay | 0.6 mi | — | 0 | 0 |
| Odd Fellow Home | 3.1 mi | — | 5 | 0 |
| Woodside Lutheran Home | 3.4 mi | — | 13 | 0 |
| Edenbrook Of Green Bay | 5.9 mi | — | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.