Not rated by CMS — ratings are suppressed for new or low-volume facilities.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Marcella Post Acute during CMS and state inspections, most recent first.
A resident with a broken and painful tooth did not receive timely emergency dental services due to the facility's failure to arrange necessary transport and appointment scheduling. Despite the resident's moderate cognitive impairment and severe pain, the responsibility to schedule a dental appointment was inappropriately deferred to the resident's niece. The facility's staff were aware of the issue but did not take adequate action until after the surveyor's findings.
Two residents experienced environmental deficiencies in their rooms. One resident, with cardiogenic shock and COPD, reported a non-functioning air conditioning unit since admission, causing discomfort. Another resident, with quadriplegia, faced a leaking roof and water-stained ceiling tile, with requests for repairs going unanswered for months. These issues highlight the facility's failure to maintain a clean, comfortable, and homelike environment.
Two residents in an LTC facility were not provided timely toileting assistance, leading to deficiencies in care. One resident, with dementia, was not changed despite multiple requests during supper, as the CNA prioritized her break. Another resident, requiring maximal assistance, waited over an hour for toileting help during breakfast, forcing her to eat while needing a bowel movement. The DON confirmed a CNA is designated for toileting during meals, but this protocol was not followed.
A resident with a broken tooth experienced severe pain and the facility failed to have an agreement with a dentist for emergency services. The resident required stretcher transport, but no local dentist was available. Attempts to schedule an appointment at a dental school's clinic were deferred to the resident's niece. The facility's Administrator was researching a new dental provider.
Failure to Provide Emergency Dental Services
Penalty
Summary
The facility failed to obtain emergency dental services for a resident who presented with a broken and severely painful tooth. The resident, who had a history of diabetes, high blood pressure, and heart failure, reported the issue to a nurse and was provided with Anbesol and other pain medications, but the pain persisted. Despite the resident's moderate cognitive impairment, she was aware of the need for a dental evaluation. The facility's staff, including a Licensed Practical Nurse and a Social Worker, were aware of the situation but did not have specific details about the dental appointment. The resident's oral cavity was observed to have many carious teeth and poor hygiene, and she experienced significant pain that affected her ability to eat. The Social Worker stated that the resident required stretcher transport and an escort to a dentist, but there was no local dentist available for such needs. An attempt was made to schedule an appointment at a dental school's clinic, but the task was deferred to the resident's niece, who was unfamiliar with the process. The Medical Assistant provided the niece with necessary information to schedule the appointment, but the niece felt obligated to take on this responsibility. The Nurse Practitioner ordered pain management and antibiotics, believing these actions were sufficient. The facility's administrative staff acknowledged the lack of a dental contract and eventually scheduled an appointment for the resident, but this was after the surveyor's findings.
Failure to Maintain a Homelike Environment for Residents
Penalty
Summary
The facility staff failed to maintain a clean, comfortable, and homelike environment for two residents. One resident, admitted after an acute care hospital stay with diagnoses including cardiogenic shock and chronic obstructive pulmonary disease, reported that the air conditioning unit in their room was not functioning since their admission. Despite repeated requests for repair, the issue remained unresolved until a portable air conditioning unit was eventually provided. The resident expressed significant discomfort due to the lack of air conditioning, indicating a failure in addressing the resident's environmental needs promptly. Another resident, with diagnoses including quadriplegia and anxiety disorder, experienced a persistent issue with a leaking roof, resulting in a water-stained and dirty ceiling tile in their room. The resident reported that the roof had been leaking for months and that their requests for repairs had gone unanswered by the facility's management team. The ceiling tile was only replaced after the surveyor's observation, and the facility acknowledged the ongoing roof leak, indicating a delay in addressing the environmental concerns raised by the resident.
Failure to Provide Timely Toileting Assistance
Penalty
Summary
The facility staff failed to provide appropriate toileting hygiene and assistance to two residents, leading to deficiencies in care. Resident #6, who has dementia and requires assistance for toileting hygiene, requested to be changed before and during the supper meal on 5/29/24. Despite pressing the call bell multiple times, the resident was not assisted by CNA #1, who assessed the resident's incontinence product and deemed it unnecessary to change at that time. CNA #1 also failed to inform the assigned CNA of the resident's request, prioritizing her break instead. The Director of Nursing confirmed that a CNA is designated to assist with toileting during meals, but this protocol was not followed. Similarly, Resident #5, who requires maximal assistance for toileting hygiene, was not provided timely assistance on 5/30/24 during the breakfast meal. The resident, who has atrial fibrillation and renal insufficiency, waited over an hour for her call bell to be answered after requesting assistance to toilet. Despite informing the staff of her need, she was served breakfast without being toileted, forcing her to eat while needing to have a bowel movement. CNA #2, who was responsible for toileting during meals, was not informed of the resident's request, indicating a breakdown in communication among staff. The Director of Nursing acknowledged the protocol for meal-time toileting assistance but did not address the failure in this instance.
Lack of Emergency Dental Services for Resident
Penalty
Summary
The facility failed to have an agreement with a dentist to provide emergency dental services for a resident who experienced severe pain due to a broken tooth. The resident reported the issue to a nurse, but details of a dental appointment were not provided. The Social Worker (SW) indicated that the resident required stretcher transport and an escort to a dentist, but there was no local dentist available for such needs. An attempt was made by the Medical Assistant (MA) to schedule an appointment at a dental school's clinic in another city, but the task was deferred to the resident's niece due to scheduling constraints. The facility's Administrator acknowledged the lack of a current contract with a dental practice and was in the process of researching a new provider to accept the resident.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Hampton
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Hampton Health & Rehab Center, Llc | 0.9 mi | — | 0 | 0 |
| Langley Post Acute | 2 mi | — | 0 | 0 |
| Waterview Health & Rehab Center | 3.1 mi | — | 0 | 0 |
| Atlantic View Post Acute | 3.5 mi | — | 0 | 0 |
| The Chesapeake | 4.1 mi | — | 14 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.