Not rated by CMS — ratings are suppressed for new or low-volume facilities.
A standard survey is most likely before around November 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Heritage Hall Lexington during CMS and state inspections, most recent first.
A facility failed to maintain complete and accurate records for a resident, with significant gaps in documentation for ADL support and food intake logs. The resident, with diagnoses including post-surgical hip replacement and urinary tract infection, had incomplete records for eating performance, personal hygiene, and toilet use, as well as meal intake. The administrator acknowledged the issue and noted a need for staff training.
A resident with multiple health issues, including a femur fracture and urinary tract infection, experienced a delay in toileting assistance at the facility. The resident's call light went unanswered for over an hour, leading to the resident soiling herself. Interviews with facility staff confirmed the lack of documentation and delayed response, which was against the facility's policy on timely assistance for activities of daily living.
Incomplete Documentation of Resident Care
Penalty
Summary
The facility staff failed to maintain a complete and accurate clinical record for one of the residents in the survey sample. Specifically, the resident's activities of daily living (ADL) support logs and food intake logs were not documented multiple times during April 2023. The resident, who had diagnoses including post-surgical hip replacement, urinary tract infection, and venous thrombosis, was assessed as cognitively intact. However, the documentation for eating performance, personal hygiene support, and toilet use was incomplete, with significant gaps in the records. For instance, out of 56 opportunities to document eating support, 37 were not documented, and similar deficiencies were noted in personal hygiene and toilet use documentation. Additionally, the meal percentage intake log showed 59 out of 84 opportunities were not documented. The administrator acknowledged the issue and indicated a need for training, although they were not employed at the time of the concern.
Delayed Toileting Assistance for Resident
Penalty
Summary
The facility staff failed to provide timely toileting assistance to a resident, identified as Resident #3, who was admitted with multiple diagnoses including a femur fracture and urinary tract infection. The resident was assessed as cognitively intact and occasionally incontinent of bowel and bladder. On the evening of April 22, 2023, the resident activated the call light for assistance to the bathroom, which reportedly went unanswered for over an hour, resulting in the resident soiling herself. The nursing note documented that the nurse responded to the call light at approximately 9:10 p.m. and informed the resident that a CNA would assist her, but there was no documentation of toileting or hygiene assistance provided during that shift. Interviews with facility staff, including the Assistant Director of Nursing (ADON) and the Director of Nursing (DON), confirmed the lack of documentation and the delay in response to the resident's call light. The ADON, who worked as a floor nurse during the resident's stay, verified that the evening shift CNA was on duty but did not document any assistance provided. The DON, who was not employed at the facility during the incident, stated that the expected response time for call lights was within 3 to 5 minutes, with a maximum of 10 minutes. The delayed response was deemed unacceptable, and there was no documented follow-up or actions taken in response to the incident. The facility's policy on activities of daily living emphasized the importance of timely assistance, which was not adhered to in this case.
What surveyors are citing around you — mapped
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Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 5 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near East Lexington
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Kendal At Lexington | 1 mi | — | 0 | 0 |
| Shenandoah Valley Health And Rehab | 5.3 mi | — | 0 | 0 |
| Alleghany Health And Rehab | 20.1 mi | — | 5 | 0 |
| The Woodlands Health And Rehab Center | 20.5 mi | — | 0 | 0 |
| Brian Center Of Alleghany | 24.2 mi | — | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.