Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Willow Knoll Post-acute And Senior Living during CMS and state inspections, most recent first.
Three residents experienced deficiencies in their living environment, including a malfunctioning closet door that was not repaired for over a month, longstanding water damage to a ceiling, and an unfinished ceiling area lacking texture spray. Maintenance staff did not consistently document repair requests or conduct routine rounds to identify needed repairs, and some repairs were not completed before residents moved into affected rooms. The DON expected a team approach and regular monitoring, but these expectations were not met.
Failure to Maintain Homelike Environment Due to Unaddressed Room Repairs
Penalty
Summary
The facility failed to provide a safe, clean, comfortable, and homelike environment for three residents, as required by its own policy and federal regulations. One resident experienced ongoing difficulty accessing their closet due to malfunctioning doors that had not been properly repaired for over a month. The maintenance director acknowledged that the closet doors were outdated and that replacement parts were not readily available at local stores. The resident was shown a workaround that required physically lifting and moving the door, which was challenging, and there was no written documentation of the repair request. Another resident reported water damage to the ceiling in their room that had been present since moving in several years prior. The resident did not report the issue, believing that staff were already aware and had no intention of repairing it. The maintenance director confirmed that leaks from the sprinkler system had caused water damage in the past and that repairs to the ceiling tiles were made after leaks, but there was no routine practice of inspecting rooms for needed repairs. The director of nursing stated that maintenance staff were expected to conduct regular rounds to identify and address such issues. A third resident's room had a large area of ceiling without the required texture spray, resulting in a visibly unfinished appearance. The maintenance director had purchased the necessary materials to complete the repair but had not applied the texture before the resident moved in. The director of nursing indicated that all repairs should be completed prior to a resident occupying a room. These findings were based on observations, resident and staff interviews, and review of facility policies and documentation.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Middletown
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| The Laurels Of Middletown | 2.7 mi | — | 2 | 0 |
| Momentous Health At Franklin | 3.2 mi | — | 28 | 0 |
| Carlisle Manor Health Care Inc | 3.3 mi | — | 1 | 0 |
| Otterbein Middletown | 3.5 mi | — | 13 | 0 |
| Arlington Pointe Care Center | 4.1 mi | — | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.