Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Concordia At Sumner during CMS and state inspections, most recent first.
A resident with dementia and a known risk for elopement was able to leave the facility unsupervised due to a non-functioning wanderguard bracelet and lack of staff awareness about required 15-minute checks. The resident was found outside by a visitor and brought back inside. Staff were not informed about increased supervision protocols related to a malfunctioning door, and documentation of required checks was missing for the relevant shift.
A CNA failed to follow infection control protocols during incontinence care and a Hoyer lift transfer for a resident dependent on staff for all care. The CNA did not perform hand hygiene after leaving and re-entering the room, used the same gloves throughout multiple care steps, and handled both clean and soiled items without changing gloves or sanitizing hands, contrary to facility policy and infection control standards.
The facility failed to maintain sanitary food service practices, affecting all residents who consumed meals prepared in the kitchen. Observations revealed that food trays were not properly covered, and a cook did not follow proper glove use and hand hygiene protocols. Additionally, non-food items were found on the serving counter. The facility's policy requires food to be covered during transport and proper glove use when handling ready-to-eat foods.
The facility failed to serve food at an appropriate temperature, affecting 22 residents during a lunch service. A test tray showed food temperatures at 100°F, below the required 135°F. Residents reported the food was not hot and the meat was dry.
A facility failed to timely disburse funds owed to a resident after discharge, resulting in a credit of $25,514.10 not being returned to the resident's estate. Despite a life care contract stipulating a fixed monthly charge, the resident was overcharged during her stay. Interviews revealed the overcharging was identified in early 2024, but the credit had not been disbursed, violating the facility's policy to convey funds within 30 days of discharge.
Failure to Prevent Resident Elopement Due to Inadequate Supervision and Non-Functioning Wanderguard
Penalty
Summary
A deficiency occurred when a resident with dementia and a known risk for elopement was able to leave the facility premises without staff knowledge. The resident, who had diagnoses including dementia, dysphagia, paroxysmal atrial fibrillation, and hypertension, was assessed as being at risk for elopement and had a care plan that included the use of a wanderguard bracelet and redirection as needed. Despite these interventions, the resident was found outside in the facility's parking lot by a visitor, who then brought the resident back inside and notified staff. At the time, the resident's wanderguard bracelet was not functioning and did not trigger an alarm when the resident exited the building. Staff interviews and documentation revealed that there was a malfunction with one of the facility's doors (Door #2), which required staff to perform every 15-minute checks on residents with wanderguard bracelets. However, the staff on duty were not informed about the need for these checks, and no documentation of the checks was present for the shift during which the elopement occurred. Additionally, the resident's wanderguard bracelet was found to be on the left ankle, contrary to the physician's order for it to be on the right wrist, and it was not working at the time of the incident. The facility's cameras were also not operational during the event, and there was confusion among staff regarding communication of the required increased supervision. Observations confirmed that the facility's doors were equipped with alarms and wanderguard keypads, but the system failed to prevent the resident's elopement due to the non-functioning bracelet and lack of staff awareness. The facility's policy stated that alarms are not a replacement for necessary supervision, but adequate supervision was not provided in this instance. The deficiency was identified through record reviews, staff interviews, and direct observation, affecting one resident out of four reviewed for elopement risk.
Failure to Maintain Infection Control During Incontinence Care and Mechanical Lift Transfer
Penalty
Summary
A deficiency was identified when a Certified Nursing Assistant (CNA) failed to follow infection control protocols during incontinence care and a mechanical lift transfer for a resident with chronic kidney disease, anxiety disorder, and unsteadiness on feet. The resident was fully dependent on staff for incontinence care and transfers and was always incontinent of bladder and bowel. During the observed care, the CNA initially used hand sanitizer but, upon finding the glove box empty, left the room, touched various surfaces, and returned with new gloves without performing hand hygiene. The CNA then provided perineal care, handled multiple items, applied barrier cream, and changed the resident's brief, all while wearing the same pair of gloves. The CNA continued to use the same soiled gloves to handle the sling pads, operate the Hoyer lift, and transfer the resident to a wheelchair. After completing the care, the CNA removed only one glove, used hand sanitizer on the ungloved hand, and exited the room with the other glove still on, later removing it in the utility room. The CNA confirmed during an interview that proper hand hygiene and glove usage were not followed. Facility policy and staff interviews confirmed that hand hygiene should be performed before and after glove use, after perineal care, and before and after each procedure, which was not adhered to during this incident.
Failure to Maintain Sanitary Food Service Practices
Penalty
Summary
The facility failed to serve food in a sanitary manner, which had the potential to affect all residents who consumed meals prepared in the kitchen. During observations, it was noted that a kitchen aide placed food trays with open roast beef sandwiches, mashed potatoes, gravy, fruit cup, and coleslaw into a transport cart without covering the fruit or coleslaw. Additionally, a cook was observed changing gloves without washing hands in between, and handling non-food items before touching food items. The cook also used a gloved hand to spread mechanically altered roast beef on bread, despite having a scoop available for this task. Furthermore, a cell phone and charger were found on the serving counter among beverages and food items intended for meal trays. The facility's policy on food safety requires that food be covered when transported and that gloves be used appropriately when handling ready-to-eat foods. An interview with the Director of Nursing confirmed that all residents received food served from the kitchen, and there were no residents with orders to receive nothing by mouth. This deficiency was investigated under Complaint Number OH00162594.
Inadequate Food Temperature and Quality
Penalty
Summary
The facility failed to serve food at an appropriate temperature, affecting 22 residents during a lunch service. Observations on December 13, 2025, revealed that a test tray left the kitchen at 12:55 P.M. and arrived at the unit at 12:59 P.M. A CNA began distributing the meal trays to residents at 1:09 P.M., and by 1:29 P.M., after the last resident was served, the test tray was sampled. The temperature of the roast beef and mashed potatoes was recorded at 100 degrees Fahrenheit, which is below the facility's policy requirement of 135 degrees Fahrenheit or greater. Additionally, the roast beef was noted to be dry, and the gravy was salty. Interviews with three residents confirmed that the food was not hot and the meat was dry. This deficiency was investigated under Complaint Number OH00162594.
Failure to Timely Disburse Resident Funds After Discharge
Penalty
Summary
The facility failed to timely disburse funds owed to a resident after discharge, affecting one resident out of three reviewed for resident funds. The resident, who was cognitively intact and required supervision for most activities of daily living, was discharged to another facility and did not return. Despite having a life care contract that stipulated a fixed monthly charge, the resident was overcharged during her stay in the skilled nursing facility. This resulted in a credit of $25,514.10 owed to her estate, which had not been disbursed as of the time of the report. Interviews with the Executor of Estate, Accounting Manager, Billing Specialist, and Corporate Accounts Receivable Director revealed that the overcharging was identified in early 2024, but the credit had not been returned to the resident's estate. The facility's policy required that resident funds be conveyed within 30 days of discharge, eviction, or death, but this was not adhered to. The deficiency was investigated under a specific complaint number, highlighting the facility's noncompliance with its own policy and state law.
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Nursing homes near Copley
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Timberland Ridge Nursing & Rehabilitation | 0.6 mi | — | 12 | 0 |
| Arbors At Fairlawn The | 1.1 mi | — | 0 | 0 |
| Copley Health Center | 1.4 mi | — | 1 | 0 |
| Phoenix Of Fairlawn | 1.7 mi | — | 0 | 0 |
| Village At St Edward Nrsg Care | 2.3 mi | — | 9 | 0 |
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