Not rated by CMS — ratings are suppressed for new or low-volume facilities.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Pines At Glens Falls Ctr For Nursing & Rehab during CMS and state inspections, most recent first.
The facility did not maintain sufficient CNA and LPN staffing on multiple units and shifts, as compared to its own Facility Assessment, resulting in fewer staff than the desired levels on several day, evening, and night shifts. Residents reported that staffing shortages led to call bells not being answered promptly and long waits for care. Staffing records showed repeated instances of reduced CNA coverage on night shifts, fewer LPNs than specified on day and evening shifts, and occasions when a night nursing supervisor had to function as a floor nurse with minimal CNA support.
Surveyors found that medications were not consistently stored or managed according to professional standards and facility policy. Multiple residents with conditions such as fractures, dementia, COPD, CHF, atrial fibrillation, sleep apnea, chronic pain, and GERD had saline nasal sprays, eye drops, antifungal products, Tums, calcium carbonate, and topical analgesics left at the bedside without required physician orders, documented self-administration evaluations, or explicit authorization to keep medications in their rooms. Insulin pens for several residents were stored loose together in medication cart drawers rather than individually separated, and cups of loose Tylenol and Senna tablets were found in a medication cart drawer. Staff interviews confirmed that orders, evaluations, and secure storage were required but not consistently implemented.
Insufficient Nursing Staff Leading to Delayed Call Bell Response and Care
Penalty
Summary
The facility failed to provide sufficient nursing staff to meet residents' needs and to ensure resident safety and the attainment or maintenance of each resident's highest practicable well-being. Residents reported during interviews that the facility was short-staffed at times, which resulted in call bells not being answered promptly and long wait times for care. The facility’s own Facility Assessment, dated 07/2025, specified desired staffing levels for the 2nd floor rehabilitation unit and the 3rd and 4th floors, including specific numbers of CNAs and LPNs for day, evening, and night shifts. Review of facility staffing sheets for multiple dates in March 2026 showed repeated deviations from these desired staffing levels across several units and shifts. On numerous dates, the 2nd floor rehabilitation unit had only two CNAs on night shift instead of the three specified, and the 3rd and 4th floors frequently operated with fewer CNAs and/or LPNs than outlined in the Facility Assessment for day, evening, and night shifts. Examples included shifts with only one LPN where two were specified, and shifts with reduced CNA coverage, including some night shifts with only one CNA. On at least one occasion, the night nursing supervisor had to cover as a floor nurse with only one CNA on the night shift. These documented staffing levels, combined with resident reports of delayed call bell response and long waits for care, formed the basis of the deficiency under 10 NYCRR 415.12(h)(1)(2).
Improper Medication Storage and Unapproved Bedside Self-Administration
Penalty
Summary
The deficiency involves the facility’s failure to ensure that drugs and biologicals were labeled and stored in accordance with professional standards and facility policy, including requirements for self-administration and bedside storage. Multiple residents were observed with medications at their bedside without corresponding physician orders, self-administration evaluations, or documentation permitting them to keep medications in their rooms. Facility policies required medications to be stored in locked areas, prohibited leaving medications at the bedside, and mandated a self-administration evaluation and specific provider orders before residents could self-administer and store medications in their rooms. Several residents were found with medications at their bedside that lacked appropriate orders or evaluations. One resident with atrial fibrillation, hypertension, and aphasia had saline nasal spray on the bedside table on two separate observations, with no documented physician order or self-administration evaluation. Another resident with fractures and osteoporosis had a calcium carbonate chewable tablet left in a medication cup at the bedside; the resident reported staff left it there because they preferred to take it slowly, but there was no order or evaluation for self-administration. A resident with dementia and cataracts had Refresh Tears eye drops and antifungal powder at the bedside on separate observations, with no documented orders or self-administration evaluation. Additional residents, including those with urinary retention, COPD, CHF, atrial fibrillation, sleep apnea, chronic pain, and GERD, were observed with saline nasal sprays, Flonase, Tums, antifungal powder, Icy Hot spray, and Refresh Tears at the bedside. In several of these cases, there were either no physician orders for the specific medications, no orders authorizing self-administration or bedside storage, or no documented evaluations supporting self-administration, despite some residents having prior self-administration safety screens for certain medications only. The facility also failed to store insulin pens and bulk medications in accordance with professional standards. On one unit, Lantus insulin pens for multiple residents were found loose together in the top drawer of both the south and north side medication carts; although the pens and caps were labeled, they were not stored in individual bags, allowing them to touch each other and creating an opportunity for cross-contamination. LPNs interviewed acknowledged that they knew pens needed to be labeled but were unaware they needed to be stored separately so they were not touching. On another unit, two medication cups labeled “Tylenol” and “Senna” in black ink were found in the top drawer of a medication cart, each containing multiple loose tablets. The assigned LPN confirmed the contents but denied placing them there and then discarded the medications. Staff interviews, including with LPNs, an RN, and the DON, confirmed that residents were supposed to have physician orders and competency evaluations to keep medications at the bedside, that medications should be secured and not left loose on bedside tables, and that certain items like nasal sprays and antifungal powders required orders and proper storage, which was not consistently followed in these instances.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Glens Falls
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Fort Hudson Nursing Center Inc | 3.6 mi | — | 0 | 0 |
| Glens Falls Center For Rehabilitation And Nursing | 4.6 mi | — | 0 | 0 |
| Warren Center For Rehabilitation And Nursing | 4.9 mi | — | 9 | 0 |
| Washington Center For Rehab And Healthcare | 9 mi | — | 11 | 0 |
| Slate Valley Center For Rehabilitation And Nursing | 16.7 mi | — | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.