Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at St Camillus Residential Health Care Facility during CMS and state inspections, most recent first.
The deficiency centers on prolonged call bell response times that conflicted with facility policy and residents’ rights to dignity and timely assistance. All residents in a group meeting reported long waits for call bell responses, and call bell system records showed multiple instances of lights remaining on for 36–70 minutes. In one detailed case, a resident needing toileting assistance had their call bell active for an extended period while staff entered only briefly to turn off the light and defer the request to others, requiring the resident to reactivate the call bell multiple times before being assisted. Staff, including CNAs, a medical secretary, an LPN manager, and an RN coordinator, acknowledged that everyone was responsible for answering call bells, that expected response times were 5–15 minutes, and that waits over 30 minutes were excessive, yet such extended waits still occurred.
Surveyors found that the facility did not follow its own food safety and cleaning policies in the main kitchen, including failing to label and date multiple food items, retaining expired sour cream and milk in a walk-in cooler, and allowing debris and residue to accumulate in several coolers and ovens. The dish machine was observed in use while not reaching required sanitizing temperatures, and the daily temperature check had not been recorded as usual. Kitchen leadership acknowledged that dishes should not be used if the machine is not sanitizing properly, and a nurse reported previously finding and discarding spoiled milk in a unit refrigerator.
Surveyors found that the facility did not follow its self-medication policy when two residents kept medications and supplements at their bedside without required assessments or provider orders. One resident with respiratory failure and a fungal lung infection had a prescribed ipratropium nasal spray on the overbed table, despite no documented self-administration order or assessment, while nursing staff continued to administer the medication on a scheduled basis. Another resident with heart disease, syncope, moderate cognitive impairment, and upper extremity impairment had elderberry supplements at the bedside and reported taking them daily, even though prior elderberry and other supplements had been discontinued due to polypharmacy and there were no current orders or care plan for self-administration. Staff, including an LPN, the unit manager, and the DON, acknowledged that medications should not be kept at the bedside without an assessment and provider order.
A resident with severe cognitive impairment and dependence on staff for most ADLs did not receive required hygiene and grooming care as outlined in facility policies and the care plan. The resident, who required assistance with oral care and was dependent for personal hygiene, was observed on multiple occasions with long, jagged fingernails containing brown debris, foul breath, and unshaven facial hair, and reported never refusing showers and wanting full grooming care. A CNA stated that showers and bed baths should include washing, hair care, oral care, and nail care, but acknowledged that on the resident’s scheduled shower day only a bed bath was given due to limited staffing and the need for a mechanical lift, and that hair washing, oral care, nail care, and shaving were not performed. The ADON confirmed that showers were expected to be completed as scheduled and that sometimes care, including showers, was not completed because of short staffing.
Prolonged Call Bell Response Times Undermining Resident Dignity
Penalty
Summary
The deficiency involves the facility’s failure to honor residents’ rights to dignity and timely response to needs, particularly regarding call bell response times. Facility policies stated that residents had a right to a dignified existence and that staff were expected to respond to call bells within 10–15 minutes, with response to resident needs taking priority over routine tasks and being the responsibility of all staff regardless of role or assignment. During a confidential group meeting, all 13 of 13 residents present reported experiencing long call bell response times. Review of the call bell monitor at the nurses’ station showed multiple instances of prolonged unanswered call lights, including one resident’s call bell on for 70 minutes, another resident’s call bell on for 39 minutes, another for 36 minutes, and another for 40 minutes. Further observations and interviews detailed a specific incident involving one resident whose call bell remained on for extended periods while their toileting needs were not promptly met. On one occasion, the call bell monitor showed this resident’s call bell active for 70 minutes before a CNA briefly entered, turned off the call bell, and left, stating the resident wanted their table moved and to get up and that they would inform the assigned aide. The resident later reported believing their light had been on for about an hour and that they needed to use the bathroom. The call bell was reactivated, and a medical secretary subsequently entered, turned off the call bell, and exited without meeting the resident’s stated need, after which the call bell was again turned on until staff eventually assisted the resident to the bathroom. Staff interviews confirmed that all staff were responsible for answering call bells, that expected response times were 5–15 minutes, and that wait times of 30 minutes or more were considered excessive. A clinical coordinator acknowledged having seen long wait times on the call bell monitor in the past and agreed that 40- and 70-minute waits were excessive and that no one should wait that long.
Food Storage, Sanitation, and Equipment Failures in Main Kitchen
Penalty
Summary
Surveyors identified that the facility failed to store, prepare, distribute, and serve food in accordance with professional food safety standards in the main kitchen. Policy required that food be labeled, dated, rotated using first-in/first-out, and discarded when outdated or showing evidence of spoilage, and that refrigerators and ovens be cleaned per daily and weekly schedules. During observations, surveyors found multiple unlabeled food items, including a bag of meat, cheese slices, a white bag of food, and a meat salad in the upstairs walk-in cooler, preparation refrigerator, and salad refrigerator. They also found expired food in the upstairs walk-in cooler, including two large containers of sour cream past the labeled expiration date and two cases of milk beyond their expiration date. The sandwich, preparation, and salad coolers contained accumulated debris and residue, and the ovens had dried-on, burnt food spillage on the bottom despite procedures requiring immediate cleanup of spills and daily or weekly cleaning. Surveyors further observed that the dish machine was not functioning properly while staff were actively washing breakfast dishes. The dish machine temperature dial did not move above 120°F during the wash and sanitation cycles, and the temperature for that day had not been checked or recorded at the time of observation, contrary to staff statements that temperatures were normally taken and recorded daily after the machine warmed up. The Executive Chef and Food Service Director both acknowledged that dishes should not be used if the dish machine was not cleaning or sanitizing at the required temperature. The Food Service Team Lead reported they usually recorded the dish machine temperature after warm-up but had forgotten that morning. Additionally, an LPN reported having previously found outdated and spoiled milk in a unit refrigerator and discarding it without serving it. These observations and interviews demonstrated noncompliance with the facility’s own food safety, labeling, rotation, and cleaning policies and procedures in the main kitchen and related food service areas.
Failure to Assess and Authorize Resident Self-Administration of Medications at Bedside
Penalty
Summary
The facility failed to ensure the interdisciplinary team determined residents' ability to safely self-administer medications, as required by policy, before medications or supplements were kept at the bedside. Facility policy on self-medication required identification of appropriate residents, a provider order, completion of a self-medication administration record, and use of a pharmacy-filled pill holder stored in a locked cart or locked resident drawer. For one resident with acute and chronic respiratory failure and aspergillosis, who had intact cognition and required set-up to moderate assistance with activities of daily living, surveyors observed a prescribed ipratropium bromide nasal spray on the overbed table on multiple occasions without licensed staff present. There was no documented provider order for self-medication administration and no self-medication assessment, even though the medication administration record showed the nasal spray was ordered and being administered by nursing staff at scheduled times. An LPN and the RN Unit Manager both confirmed that residents should not have medications at the bedside without an assessment and provider order, and acknowledged that this resident did not have such an order and that the nasal spray should have been kept in the locked medication cart. For another resident with heart disease, syncope, collapse, moderate cognitive impairment, and one-sided upper extremity mobility impairment, surveyors observed elderberry supplements on the bedside table on two separate days. The resident’s prior order for an elderberry zinc/vitamin C/immune lozenge had been discontinued months earlier, and a nurse practitioner note documented discontinuation of multiple vitamins and elderberry tablets due to polypharmacy. There was no current provider order for elderberry supplements, no order for self-medication administration, and no comprehensive care plan addressing the ability to self-administer medications. An LPN stated the resident was not taking any supplements and had no self-administration orders, confirmed the presence of elderberry supplements at the bedside, and stated the resident should not possess medications that were not ordered. The resident reported taking the elderberry supplements daily since admission, brought in by a family member. The DON stated residents should not have medications at the bedside without a provider order and proof they could take them safely, and confirmed that both the elderberry supplements and nasal spray were medications that should not have been at the bedside without an order and assessment.
Failure to Provide Required ADL, Hygiene, and Grooming Care
Penalty
Summary
The deficiency involves the facility’s failure to provide necessary assistance with activities of daily living (ADLs)—including bathing, grooming, oral care, and fingernail care—to a resident who was unable to perform these tasks independently. Facility policies required that residents who could not carry out ADLs receive services to maintain good grooming, personal and oral hygiene, and fingernail care. The resident had severe cognitive impairment, did not reject care, and was documented as requiring partial/moderate assistance for oral care and being dependent for most ADLs. The care plan and resident profile specified that the resident was dependent for personal hygiene, required supervision with oral hygiene and bathing/showers, and was scheduled for a weekly shower on a specific weekday during the day shift. Surveyors observed the resident on multiple occasions with jagged fingernails containing brown debris, foul breath, and unshaven facial hair. The resident reported not knowing their shower day, never refusing showers, not remembering the last shower, and wanting their hair washed and combed, nails cleaned and cut, teeth brushed, and to be shaved, stating they were always clean shaven. CNA interview revealed that showers were to include washing the resident and hair, brushing teeth, and clipping nails, and that on non-shower days bed baths should include body washing, hair combing, tooth brushing, and nail care. The CNA stated the resident was scheduled for a shower but did not receive it because the resident required a mechanical lift and staffing was limited, so only a bed bath was provided without shampooing hair, oral care, nail care, or shaving. The ADON acknowledged that showers were expected to be completed by the scheduled shift and that at times care, including showers, was not completed due to short staffing.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Syracuse
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Upstate University Hosp At Community General T C U | 2.7 mi | — | 0 | 0 |
| Van Duyn Center For Rehabilitation And Nursing | 2.9 mi | — | 45 | 6 |
| Central Park Rehabilitation And Nursing Center | 3 mi | — | 0 | 0 |
| Bishop Rehabilitation And Nursing Center | 3.9 mi | — | 1 | 0 |
| Loretto Health And Rehabilitation Center | 4.2 mi | — | 1 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.