Not rated by CMS — ratings are suppressed for new or low-volume facilities.
A standard survey is most likely before around November 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Norwich Rehabilitation & Nursing Center during CMS and state inspections, most recent first.
A deficiency was cited when the facility did not provide a safe, clean, comfortable, and homelike environment, nor did it ensure that treatment and supports for daily living were delivered safely to residents.
A resident with a history of heart disease updated their Medical Orders for Life-Sustaining Treatment to a Do Not Resuscitate (DNR) status, but the facility failed to update the medical record, leading to the initiation of CPR against the resident's wishes. The oversight occurred due to a lack of communication and verification among staff, resulting in the continuation of Full Code orders despite the resident's updated directive.
Failure to Ensure Safe and Homelike Environment
Penalty
Summary
A deficiency was identified regarding the failure to honor the resident's right to a safe, clean, comfortable, and homelike environment. The report notes that the facility did not ensure residents received treatment and supports for daily living in a manner that maintained their safety and comfort. Specific details about the actions or inactions leading to this deficiency, as well as information about the residents involved or their medical conditions, are not provided in the report.
Failure to Update and Communicate Advance Directive Leads to Incorrect CPR
Penalty
Summary
The facility failed to properly document and communicate a resident's advance directive change from Full Code to Do Not Resuscitate (DNR). The resident, who had a history of myocardial infarction and atherosclerotic heart disease, updated their Medical Orders for Life-Sustaining Treatment to reflect a DNR status. However, the medical record and code status indicators were not updated accordingly, and the facility continued to operate under the Full Code orders. When the resident was found without signs of life, the nursing staff verified the incorrect Full Code status in the electronic medical record and initiated cardiopulmonary resuscitation (CPR), contrary to the resident's wishes. The Medical Orders for Life-Sustaining Treatment, which indicated the resident's desire for a DNR, were not consulted until after CPR had been initiated. This oversight was due to a failure in communication and verification processes among the staff responsible for updating and checking the resident's code status. Interviews with staff revealed that the nurse who witnessed the Medical Orders for Life-Sustaining Treatment did not ensure the physician order was updated in the electronic medical record, assuming it would be done by the admission nurse. This lack of verification and communication led to the implementation of CPR on a resident who had expressed a wish not to be resuscitated, highlighting a critical gap in the facility's procedures for handling advance directives.
Removal Plan
- 100% of staff on duty were educated according to the approved training plan.
- All staff identified for education received education. The staff that did not receive education will complete education upon their return, prior to the start of their shift.
- Interviews were completed to determine compliance with staff training and education including 3 licensed practical nurses, 3 registered nurses and 2 certified nurse aides. Staff confirmed participation and understanding of the education.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 6 citations issued within 25 miles in the last 12 months — including the 1 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Norwich
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Valley View Manor Nursing Home | 1.1 mi | — | 2 | 0 |
| N Y S Veterans Home | 7.5 mi | — | 0 | 0 |
| Chasehealth Rehab And Residential Care | 11.5 mi | — | 0 | 0 |
| Chestnut Park Rehabilitation And Nursing Center | 23.5 mi | — | 4 | 1 |
| Aurelia Osborn Fox Memorial Hospital | 23.8 mi | — | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.