Glendale Home-schdy Cnty Dept Social Services

59 Hetcheltown Road, Scotia, New York 12302

Last survey April 2026 · Provider #335252

CMS FIVE-STAR RATINGS

Not rated by CMS — ratings are suppressed for new or low-volume facilities.

COMPLIANCE AT A GLANCE
Citations, last 12 months
4
12% below the New York average of 4.5
Serious citations (J–L)
0
no immediate jeopardy–level findings
Fines on record
None
civil monetary penalties
Past typical interval

Past the typical resurvey interval — a standard survey could occur at any time

37 of ~15 typical months since the last standard survey (August 2023)
Aug 2023 · on cycle Window opens Jul 2024 → ~Nov 2024

Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.

Citation history

Health deficiencies cited at Glendale Home-schdy Cnty Dept Social Services during CMS and state inspections, most recent first.

4 in the last 12 months12 all-time 14 inspections on file
Failure to Provide Required Notice and Consultation Before Resident Room Change
D
F0559 F559: Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Short Summary

A cognitively intact resident with cerebral ischemia, anxiety, and depression was moved to a different room after continuing to receive informal assistance with ADLs from a cognitively intact roommate with anemia, anxiety, and depression, despite prior counseling to stop this practice. The facility’s own policies require at least 30 days’ written notice, inclusion of the reason and new room assignment, and consultation with the resident and representative, as well as honoring the right to share a room with a chosen roommate when practicable. In this case, the resident was only verbally informed of the move, was not given written notice or an opportunity to refuse, and the representative was not notified in advance, while leadership staff later reported they were unaware of the move and that such changes are generally discussed and not carried out if a resident objects.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Notify Representative and Physician of Significant Changes in Condition and Treatment
D
F0580 F580: Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Short Summary

Two residents experienced significant changes in condition and treatment without required notifications. For one resident with multiple fractures and hypertension, a provider ordered 0.9% sodium chloride via clysis for hydration, which was initiated and then refused by the resident; documentation showed the provider was informed of the refusal, but there was no evidence that the resident’s family representative was notified of either the start of IV fluids or the refusal. For another resident with severe pain rated 10/10, the physician adjusted pain medications, but was not notified when the revised pain regimen was ineffective, contrary to facility policies requiring timely notification of representatives and practitioners for significant changes.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide and Document Scheduled Bathing and Toileting Assistance
D
F0677 F677: Provide care and assistance to perform activities of daily living for any resident who is unable.
Short Summary

Two residents who were cognitively intact but dependent for ADLs did not receive care as planned. One resident with post-stroke hemiplegia and other medical conditions had no documented baths or showers on two scheduled evening shifts within the initial admission period, despite being care planned for substantial/maximal assist with bathing. Another resident with a hip fracture, heart failure, and paroxysmal atrial fibrillation, care planned for extensive one-person assist with transfers and toileting and bowel documentation every shift, had multiple shifts in which toileting assistance was not documented. Staff reported that showers and care should occur as scheduled and be rescheduled and communicated if missed, but the records did not reflect that this occurred for these residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Notify Provider and Respond to Resident’s Significant Decline and Uncontrolled Pain
D
F0684 F684: Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Short Summary

A resident with CAD, PVD, and COPD, who was cognitively intact, reported severe (10/10) pain and trouble breathing after family alerted staff that the resident felt very sick. An RN documented stable VS and no acute distress, and later an NP was contacted and adjusted pain medications. That evening, nursing notes described a significant two-day decline with minimal intake, continuous sleeping, and persistent 10/10 foot pain despite the new regimen, but there was no documented provider notification of this ongoing uncontrolled pain and change in condition. By early the next morning, the resident was very lethargic, non-responsive, hypotensive, and was then sent to the ER, where they were diagnosed with toxic metabolic encephalopathy likely due to severe sepsis from gram-negative pneumonia. The NP stated nurses were expected to call back with reassessment if pain remained uncontrolled, the DON was unaware of the change in condition, and an RN acknowledged documentation should have been better, demonstrating a failure to follow change-of-condition and quality-of-care policies.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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In the Assessment

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Risk areas — ranked
1F689Accident hazards & supervision82
2F880Infection prevention & control74
3F812Food safety & sanitation61
4F656Comprehensive care plans49

Illustrative

In the Assessment

What surveyors actually found near you

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Findings near you
Gulf Coast Village · 1.6 mi F689J

Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.

Cypress Cove · 4.2 mi F812D

Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.

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Self-audit checklist — do-first orderPer risk area
Walk supervision coverage on the memory-care unit at shift changeDo first
Audit fall-risk care plans for residents flagged high-riskF689
Verify kitchen temperature logs for the last 30 daysF812

Illustrative

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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.

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