Not rated by CMS — ratings are suppressed for new or low-volume facilities.
A standard survey is most likely before around October 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Complete Care At Marcella Llc during CMS and state inspections, most recent first.
Staff failed to consistently document ADL care and services provided to four residents with significant care needs, resulting in multiple missing entries for eating, meal intake, turning and repositioning, personal hygiene, toileting hygiene, and transfers. Interviews confirmed that CNAs were responsible for this documentation, and the DON acknowledged gaps in the records despite facility policies requiring complete documentation.
The facility failed to perform skin scrapings to confirm scabies for two residents, leading to a deficiency in infection control. Despite presenting symptoms and receiving treatment, no diagnostic confirmation was obtained, contrary to facility policy. Interviews with staff and the physician revealed a lack of adherence to procedures, resulting in unconfirmed scabies diagnoses.
Failure to Document ADL Care and Services Provided
Penalty
Summary
Facility staff failed to consistently document the Activities of Daily Living (ADL) status and care provided to residents, as well as to follow the Certified Nursing Assistant (CNA) job description and the facility's ADL policy. This deficiency was identified for four residents, each with significant medical needs such as malnutrition, dementia, muscle weakness, and impaired mobility. For these residents, there were multiple instances where documentation was missing in the Documentation Survey Report (DSR) and progress notes, specifically regarding eating, meal intake, turning and repositioning, personal hygiene, toileting hygiene, and transfers. For one resident with moderate cognitive impairment, malnutrition, and a history of unplanned weight loss, there was no documented evidence of ADL care or refusals on numerous dates and shifts, including missing records for eating, meal intake, turning and repositioning, and personal hygiene. Another resident with muscle wasting and moderate malnutrition had no documentation of meal intake or refusals at several mealtimes throughout the month. A third resident, who was severely cognitively impaired and dependent on staff for eating and personal hygiene, also had multiple gaps in documentation for meal intake, ADL care, and turning and repositioning. The fourth resident, with hemiplegia and a need for assistance with personal care, had missing documentation for personal hygiene, toileting hygiene, and transfers on several shifts. Interviews with staff confirmed that CNAs were responsible for documenting ADL care in the electronic system and that documentation was emphasized during orientation. The Director of Nursing acknowledged the presence of blank spaces in the documentation and reiterated the importance of accurate record-keeping for accountability. Review of facility policies and CNA job descriptions further confirmed the expectation for complete and timely documentation of ADL care provided to residents.
Failure to Confirm Scabies Diagnosis with Skin Scraping
Penalty
Summary
The facility failed to perform skin scrapings to confirm the presence of scabies for two residents, leading to a deficiency in infection prevention and control. Resident #1 presented with a rash across multiple areas of the body, and a physician ordered Ivermectin for scabies treatment without confirming the diagnosis through a skin scraping. Similarly, Resident #4 was prescribed Permetherin Cream following a dermatology appointment, but no skin scraping was performed to confirm the scabies diagnosis. Both residents received treatment for scabies without the necessary diagnostic confirmation. Interviews with facility staff revealed a lack of adherence to the facility's policy on scabies identification and treatment, which requires skin scrapings for microscopic identification. The Director of Nursing (DON) confirmed that no skin scrapings were conducted for the residents in question, despite the facility's policy mandating such procedures. The Unit Manager also acknowledged that no skin scrapings were performed and that the dermatology office had not conducted one for Resident #4. The treating physician admitted that although Ivermectin and Permetherin are commonly used for scabies treatment, no positive skin scrapings were reported, and the diagnosis was not confirmed. The facility's policy on scabies identification, treatment, and environmental cleaning was not followed, as evidenced by the lack of skin scrapings and the absence of confirmed scabies cases. The DON stated that if a positive skin scraping result had been obtained, the facility would have notified the Department of Health, indicating a gap in the facility's infection control practices.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 1,247 citations issued within 25 miles in the last 12 months — including the 23 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Burlington
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Complete Care At Burlington Woods, Llc | 0.6 mi | — | 1 | 0 |
| Masonic Village At Burlington | 1.9 mi | — | 2 | 0 |
| Bristol Health & Rehab Center | 4.6 mi | — | 0 | 0 |
| Mount Holly Rehabilitation & Healthcare Center | 4.7 mi | — | 0 | 0 |
| Careone At Moorestown | 5.8 mi | — | 1 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Complete Care At Marcella Llc.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.