Not rated by CMS — ratings are suppressed for new or low-volume facilities.
A standard survey is most likely before around October 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Complete Care At Green Acres during CMS and state inspections, most recent first.
The facility did not maintain complete and accurate medical records for three residents, including missing or inconsistent documentation of transfer reasons and wound descriptions. Staff interviews revealed confusion about proper documentation requirements, and facility policies for transfer notices and skin assessments were not consistently followed.
A CNA in a LTC facility was observed performing hand hygiene incorrectly, failing to use a paper towel to turn off the faucet as per CDC guidelines and facility policy. Despite receiving training and completing a hand hygiene course, the CNA did not adhere to the correct procedure, as confirmed by interviews with the IP and DON.
Incomplete and Inaccurate Medical Record Documentation
Penalty
Summary
The facility failed to maintain complete and accurate medical records for three out of 32 sampled residents, resulting in discrepancies and omissions in resident documentation. For one resident with heart failure, hypertension, and stroke, the electronic medical record (EMR) included progress notes describing a significant change in condition and subsequent transfer to the hospital, but the Notice of Emergency Transfer listed only 'General Weakness' as the reason for transfer, lacking specific clinical details. Another resident with bilateral above-the-knee amputation was transferred to the hospital for unrelieved pain, but the admission Minimum Data Set (MDS) was not completed prior to transfer, and the transfer documentation inconsistently listed the reason for transfer as 'Evaluation' rather than the specific clinical issue. Interviews with facility staff revealed that transfer paperwork was sometimes completed retrospectively and that staff misunderstood the requirement to document the specific reason for transfer. Additionally, a resident with an unstageable pressure ulcer of the sacral region had no documentation of the wound on the admission MDS, despite nursing progress notes indicating the presence of a pressure sore. An LPN acknowledged that the wound's appearance should have been documented, and the Director of Nursing confirmed that wound descriptions are required. Facility policies reviewed indicated that transfer/discharge notices must include the specific reason for transfer and that skin assessments should describe wounds, but these requirements were not consistently followed.
Improper Handwashing Technique Observed
Penalty
Summary
The facility failed to ensure proper handwashing techniques were followed according to their policy and CDC guidelines, as observed during a survey on 07/09/2024. This deficiency was identified with a Certified Nursing Assistant (CNA #1) who was observed performing hand hygiene incorrectly on two occasions. The CNA turned the water on and off using the faucet knob, applied soap, and performed hand friction for 20 seconds, but did not use a paper towel to turn off the faucet, which is against the facility's policy and CDC guidelines. The CNA stated she received an in-service on handwashing during a recent COVID-19 outbreak but did not follow the correct procedure. Interviews with the Infection Preventionist (IP) and the Director of Nursing (DON) revealed inconsistencies in the handwashing training provided to staff. The IP admitted that during the recent outbreak, the actual procedure for handwashing was not reviewed with the staff, although they signed an in-service sheet. The DON confirmed the expectation for staff to follow the facility's handwashing policy, which includes using a paper towel to turn off the faucet after drying hands. Despite having completed a hand hygiene course and clinical competency validation, CNA #1 did not adhere to the proper handwashing protocol, contributing to the deficiency.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Toms River
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Hampton Ridge Healthcare And Rehabilitation | 0.8 mi | — | 9 | 0 |
| Childrens Specialized Hospital Toms River | 0.8 mi | — | 0 | 0 |
| Shore Gardens Rehabilitation And Nursing Center | 1.5 mi | — | 1 | 0 |
| Harrogate | 1.7 mi | — | 15 | 0 |
| Rose Garden Nursing And Rehabilitation Center | 1.8 mi | — | 20 | 1 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.