Not rated by CMS — ratings are suppressed for new or low-volume facilities.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Heritage Crossings during CMS and state inspections, most recent first.
Staff did not follow infection prevention protocols during wound care for a resident with a stage 4 sacral pressure ulcer. The MDSC and SSS failed to wear gowns at the start, the MDSC did not use a mask or face protection during wound irrigation, double-gloved, and did not consistently perform hand hygiene between glove changes, all contrary to facility policy.
Failure to Follow Infection Control Protocols During Wound Care
Penalty
Summary
Staff failed to follow infection prevention and control protocols during wound care for a resident with a stage 4 sacral pressure ulcer. Specifically, the Minimum Data Set Coordinator (MDSC) and Social Service Supervisor (SSS) did not wear gowns at the start of the procedure, and the MDSC did not use a mask or face protection while performing wound care activities that involved wound irrigation. The MDSC also double-gloved, which is not in accordance with facility policy, and did not consistently perform hand hygiene between glove changes. Supplies were placed on a chux on the bedside table, and the MDSC handled wound care materials without adhering to proper hand hygiene and personal protective equipment (PPE) protocols as outlined in the facility's Enhanced Barrier Precautions and Hand Hygiene policies. The resident involved had a history of a stage 4 pressure ulcer in the sacral region, required maximum assistance with activities of daily living, and had a catheter with frequent bowel incontinence. The wound care order required daily cleansing and dressing changes. During the observed wound care, lapses in PPE use and hand hygiene were noted, including the absence of gowns and masks, improper glove use, and inconsistent hand hygiene practices. These actions were confirmed by staff interviews and were acknowledged as not meeting facility policy requirements.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Geneva
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Fairview Manor | 7.2 mi | — | 5 | 0 |
| Sutton Community Home, Inc. | 15 mi | — | 9 | 0 |
| Legacy Square | 20.6 mi | — | 10 | 1 |
| York General Hearthstone | 24.6 mi | — | 5 | 0 |
| Blue Valley Lutheran Nursing Home | 25.6 mi | — | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.