Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around January 2027
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Living Centre during CMS and state inspections, most recent first.
The facility failed to include a resident's intermittent catheterization needs in the care plan, despite documented urinary retention and UTIs. Additionally, another resident's care plan lacked focus on PTSD triggers, leading to distress when presented with a red shirt reminiscent of past trauma. Staff interviews highlighted the absence of trauma-informed care planning.
A facility failed to provide trauma-informed care for a resident with PTSD, who experienced nightmares and hallucinations related to Vietnam. The resident's care plan did not address PTSD or identify triggers, such as the color red, which caused distress. Staff lacked awareness and training on trauma-informed care, and the facility did not implement its policy guidelines.
A facility failed to report an alleged verbal abuse incident involving a resident to the State Survey Agency within the required timeframe. The resident expressed discomfort about going to the dining room after being yelled at on Thanksgiving. Staff interviews revealed a lapse in the reporting process, as the incident was reported two days late, contrary to the facility's policy requiring timely reporting of abuse allegations.
A resident suffered verbal and physical abuse by a caregiver, leading to cries of pain and potential mental health impact. The incident occurred when EMTs arrived to transport the resident to the hospital after a fall. The caregiver, who had a history of unsatisfactory performance, was observed yelling at the resident and pushing on her injured leg, causing further pain. The resident was later found to have fractured both femurs.
A facility failed to report suspected abuse to the State Survey Agency for a resident, despite being aware of the allegations made by EMS personnel. The staff assumed the State Agency was informed by Adult Protective Services and did not report the incident, contrary to the facility's policy requiring timely reporting of such allegations.
Deficiencies in Care Planning for Catheterization and Trauma-Informed Care
Penalty
Summary
The facility failed to include a resident's intermittent catheterization in the care plan for one resident. The resident experienced urinary retention and required intermittent catheterization, as noted in nursing progress notes and physician orders. Despite these documented needs, the care plan did not reflect the resident's urinary retention, UTIs, or the necessity for intermittent catheterization. A staff member acknowledged that this information should have been included in the care plan. Additionally, the facility did not create and implement a comprehensive person-centered care plan for another resident related to trauma-informed care. The resident, who had PTSD from past war experiences, became upset when presented with a red shirt, which reminded him of blood and his time in Vietnam. The care plan lacked focus on the resident's PTSD and did not include interventions to avoid triggers. Staff interviews revealed that there was a lack of awareness and documentation regarding the resident's trauma triggers in the care plan.
Failure to Provide Trauma-Informed Care for Resident with PTSD
Penalty
Summary
The facility failed to provide trauma-informed care for a resident diagnosed with PTSD, who experienced nightmares and hallucinations related to his time in Vietnam. The resident expressed distress over his traumatic experiences, including missions in the jungle and the loss of his comrades. Despite these symptoms, the facility did not have a care plan in place to address the resident's PTSD or identify potential triggers, such as the color red, which reminded him of blood and caused him distress. Interviews with staff revealed a lack of awareness and training regarding trauma-informed care. Staff members were unaware of any formal assessments or care plans addressing the resident's PTSD and its triggers. The facility's policy on trauma-informed care emphasized the importance of recognizing trauma symptoms and incorporating this knowledge into care plans to avoid re-traumatization. However, the facility did not implement these guidelines, as evidenced by the absence of a comprehensive care plan for the resident's PTSD.
Failure to Timely Report Alleged Verbal Abuse
Penalty
Summary
The facility failed to report an alleged incident of verbal abuse involving a resident in a timely manner to the State Survey Agency. The incident occurred when the resident expressed reluctance to go to the dining room, citing that someone had yelled at her on Thanksgiving, which made her uncomfortable being around people. The progress note documented by a staff member indicated that the resident could not specify who yelled or what was said, only that her feelings were hurt. Despite this, the facility did not report the allegation until two days later, which was outside the required reporting timeframe. Interviews with staff members revealed a breakdown in the reporting process. Staff member B indicated that the nurse should have reported the allegation to the on-call nurse, who would then involve the administrator. Staff member C, an on-call nurse, confirmed that there was a time limit for reporting such allegations. Staff member A acknowledged that the nurse on duty did not report the incident as required, and it was only when she reviewed the situation on the following Monday that she realized the report was overdue. The facility's policy mandates that allegations of abuse be reported within two hours if they involve serious bodily injury, or within 24 hours if they do not, which was not adhered to in this case.
Resident Abuse by Caregiver
Penalty
Summary
The facility failed to protect a resident from verbal and physical abuse by a caregiver, resulting in the resident crying out in pain and potentially affecting her mental health. The incident occurred when emergency medical technicians (EMTs) arrived to transport the resident to the hospital after she fell and complained of leg pain. While waiting outside the resident's room, the EMTs overheard the resident screaming in pain and a staff member, identified as staff member C, yelling at the resident to be quiet. Staff member C was observed pushing down hard on the resident's injured leg, causing her to scream in pain again. The resident was later found to have fractured both of her femurs during the fall. Interviews and record reviews revealed that staff member C had a history of unsatisfactory job performance, including multiple informal warnings about her use of profanity, which had the potential to create a hostile environment. Despite these warnings, staff member C's behavior during the incident was aggressive and abusive, as noted in the ambulance report. The facility's policy strictly prohibits any form of abuse against residents, yet staff member C's actions violated this policy, leading to her termination from employment.
Failure to Report Suspected Abuse to State Survey Agency
Penalty
Summary
The facility failed to report suspected abuse to the State Survey Agency for a resident, as required by federal regulations. An interview with a staff member revealed that the facility became aware of the abuse allegations only after Adult Protective Services initiated an investigation. The staff member conducted an internal investigation and concluded it was a 'he said, she said' situation, leading her to believe that reporting to the State Survey Agency was unnecessary, assuming they were already informed by Adult Protective Services. However, a review of the facility's documentation showed that the facility was aware of the abuse allegation made by EMS personnel several days prior to the Adult Protective Services' involvement. Despite this, there was no record of the incident being reported to the State Survey Agency, as confirmed by a review of the agency's reporting system. The facility's policy mandates the investigation and reporting of any allegations within the required federal timeframes, which was not adhered to in this case.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Stevensville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| The Valley Health And Rehab | 18.8 mi | — | 27 | 0 |
| Village Health & Rehabilitation | 23.3 mi | — | 1 | 0 |
| Riverside Health & Rehabilitation | 24.9 mi | — | 16 | 0 |
| Missoula Health & Rehabilitation Center | 26.8 mi | — | 6 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.