Not rated by CMS — ratings are suppressed for new or low-volume facilities.
A standard survey is most likely before around December 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Rest Haven Health And Rehabilitation during CMS and state inspections, most recent first.
A resident with diabetes, a history of cerebral infarction, and intact cognition requested assistance to use the bathroom, repeatedly using the call light and then moving into the hallway when help was not immediately available. Staff and the resident described her as impatient and impulsive, often demanding immediate assistance for toileting, which required a 2-person lift. During one such episode, a CNA who was not assigned to her that day approached while she was calling out for help and, in a rude tone, told her to "shut up" and "hush" as she continued to speak to him. Video review and interviews with the resident, ADM, ADON, and the CNA confirmed that the CNA spoke to her disrespectfully, constituting a failure to honor her right to be treated with dignity and respect.
The facility failed to treat residents with dignity and respect, as evidenced by reports from seven residents who experienced disrespectful behavior from a CNA. The residents described the CNA as having a bad attitude, being rude, and making dismissive comments, which violated their rights. Despite these complaints, the facility's grievance log did not reflect these concerns, indicating a lack of formal documentation and response.
The facility failed to monitor a wander guard bracelet for a resident with a history of elopement and did not secure smoking supplies, posing safety risks. Staff interviews confirmed the lack of monitoring and the unlocked smoking supply closet, which contained lighters and other materials.
The facility's QAA failed to maintain procedures and monitor interventions for respiratory care, leading to a repeated deficiency in nebulizer mask storage. The Administrator admitted to a lapse in training new staff, resulting in the recurrence of the issue.
The facility failed to provide a safe and clean environment, as evidenced by a resident's overbed table with exposed chipped wood and a thick black substance, a dirty oxygen concentrator, and a wheelchair with a torn armrest. Staff interviews revealed a lack of clear responsibility for cleaning and repairing equipment, and the facility did not have a policy addressing these issues.
The facility failed to implement comprehensive care plans for two residents, one with an elopement bracelet and another requiring nail care. Observations and staff interviews confirmed that the care plans were not followed, leading to unmonitored Wanderguard use and neglected nail care.
The facility failed to perform nail care for a diabetic resident, resulting in long, thick fingernails that posed an infection and personal hygiene concern. The task was not documented on the Medication Administration Record (MAR) as required.
The facility failed to provide appropriate respiratory care for a resident by not labeling and storing an aerosol nebulizer mask device properly. The mask was found undated and unbagged, despite the resident using it daily for COPD. Staff interviews confirmed the mask should be stored in a plastic bag and changed weekly.
The facility failed to ensure medications were stored appropriately, leaving prescription eye drops on a resident's overbed table. The LPN confirmed the medications should have been locked up, and the DON acknowledged the policy violation, noting the risk of wandering residents accessing the medications.
A facility failed to prevent infection spread during wound care for a resident with a pressure ulcer and Type 2 Diabetes Mellitus. An LPN did not change gloves or wash hands between handling soiled and clean dressings and contaminated a clean barrier tray by placing items picked up from the floor onto it. This was confirmed by the LPN and the DON, acknowledging the breach of infection control policy.
Failure to Treat a Resident with Dignity and Respect During Toileting Request
Penalty
Summary
The deficiency involves the facility’s failure to ensure a resident’s right to be treated with dignity and respect. Facility policy on Resident Rights and Dignity Management states that each resident is to be treated with respect and dignity in a manner that maintains or enhances quality of life and recognizes individuality. Despite this policy, video footage and interviews confirmed that a CNA spoke to a resident in a rude tone and told her to “shut up” and “hush your mouth” when she was asking for assistance to use the restroom. Resident #1, who had an admission date of 03/13/20 and diagnoses including Type 2 diabetes mellitus and unspecified sequelae of cerebral infarction, had a BIMS score of 15 on a recent MDS, indicating no cognitive deficits. On the date of the incident, she pressed her call light for help to go to the bathroom, then wheeled herself into the hallway when assistance was not immediately provided. She was described by staff and herself as impatient, impulsive, and often demanding, frequently pressing her call light and going into the hall to seek help, particularly for toileting, which required a two-person assist with a lift. According to the Administrator’s review of video footage and interviews with the resident, ADON, and CNA, the resident was calling out in the hallway for help to the restroom when the CNA, who was not assigned to her that day, approached and responded to her in a rude manner. The CNA admitted that the resident was “mouthing off,” and he told her to “shut up” and to “hush her mouth,” acknowledging that this was unprofessional and that he should have walked away and allowed another staff member to assist. The ADON confirmed that, although the resident could be demanding and could provoke staff anger, staff were still required to treat her with dignity and respect at all times, and that the CNA’s behavior toward the resident did not meet this standard.
Failure to Ensure Resident Dignity and Respect
Penalty
Summary
The facility failed to ensure that each resident was treated with dignity and respect, as evidenced by the experiences of seven residents. These residents reported various instances of disrespectful behavior by a Certified Nursing Assistant (CNA #1). The facility's policy on Resident Rights and Dignity Management emphasizes the importance of treating residents with respect and dignity, yet the actions of CNA #1 were inconsistent with these policies. Residents described the CNA as having a bad attitude, being rude, and making disrespectful comments, which they felt violated their rights to be treated with dignity. Resident #3 reported that CNA #1 pushed a lift towards her, which she had to stop with her foot to prevent it from hitting her. She expressed that the CNA acted as if she did not care, and she had reported this behavior to the Social Worker and the Administrator. Similarly, Resident #4 mentioned that CNA #1 often ignored her requests or made rude comments, which she felt did not rise to the level of abuse but was disrespectful. Resident #5 also described the CNA as having a bad attitude and being disrespectful, stating that she did not appreciate being talked to in such a manner. Other residents, such as Resident #6, reported that CNA #1 and other staff did not listen to him and made dismissive comments. Resident #7 mentioned that CNA #1 was rude and rough, and Resident #9 felt disrespected when staff made comments about the smell in her room. Resident #10 also noted that some staff, including a nurse, had bad attitudes and questioned his needs. Despite these complaints, the facility's grievance log did not reflect these concerns, indicating a lack of formal documentation and response to the residents' grievances. Interviews with other staff members confirmed that CNA #1 had a loud voice and could be perceived as blunt or rude, but they did not witness any abusive behavior.
Failure to Monitor Wander Guard and Secure Smoking Supplies
Penalty
Summary
The facility failed to prevent potential accidents and hazards for a resident identified as an elopement risk by not monitoring the placement and function of a wander guard bracelet. Despite the resident having a history of elopement and wandering, there was no physician's order for the wander guard bracelet, and it was not included in the Electronic Medication Administration Record (EMAR) or Electronic Treatment Administration Record (ETAR) for monitoring. Interviews with nursing staff confirmed that the wander guard bracelet had not been monitored each shift, and the Director of Nurses acknowledged that the order for the wander guard had been omitted after the resident's return from a hospital stay. Additionally, the facility failed to secure smoking supplies, posing a safety risk. During the survey, it was observed that the smoking supply closet was unlocked, despite a sign indicating it should be locked at all times. Interviews with housekeeping and nursing staff confirmed that the closet contained smoking supplies, including at least one lighter, and that it was supposed to be locked to prevent residents from accessing the supplies. The Administrator confirmed that keeping the smoking supplies locked was a facility policy to ensure safety, especially given the presence of oxygen in the building.
Failure to Maintain Respiratory Equipment Storage Procedures
Penalty
Summary
The facility's Quality Assessment and Assurance Committee (QAA) failed to maintain implemented procedures and monitor the interventions put in place following a recertification survey. This failure was identified during a subsequent recertification and complaint survey in the area of F695 Respiratory/Tracheostomy Care and Suctioning. The deficiency was noted when it was found that the nebulizer masks were not being stored appropriately, a concern that had previously been addressed. The Administrator admitted to being unaware of the issue and acknowledged that the plan to ensure proper storage had failed due to a high turnover of new staff who were not adequately trained on the procedure. The facility's Plan of Correction (POC) from the previous survey included education on respiratory management and infection control, as well as daily and weekly audits to ensure compliance. However, the continued deficiency indicates that these measures were not effectively sustained. The Administrator revealed that the expectation for new staff to be trained on proper storage of respiratory equipment was not met, leading to the recurrence of the issue. The QAPI meeting notes indicated that the plan of correction was discussed and audit tools were in place, but no issues were noted, suggesting a lapse in ongoing monitoring and enforcement of the corrective actions.
Facility Fails to Maintain Safe and Clean Environment
Penalty
Summary
The facility failed to provide a safe and clean environment for its residents, as evidenced by multiple observations and interviews. Resident #13 was found with an overbed table that had exposed chipped wood and a thick black substance on its metal base. The resident expressed the need for a new table, and an LPN confirmed that the table's condition could cause a skin tear. Resident #31's oxygen concentrator was observed to be dirty with a brown and gray substance, and the overbed table had a thick brown and black substance on its metal base. An LPN confirmed the need for cleaning both the oxygen concentrator and the overbed table. Resident #39 was observed in a wheelchair with a torn armrest and an overbed table with a thick black substance on its metal base. A CNA confirmed the need for repair and cleaning but had not reported the issues to the appropriate personnel. Interviews with staff, including the Housekeeping Supervisor and the Administrator, revealed a lack of clear responsibility for cleaning and repairing equipment. The Housekeeping Supervisor confirmed that the overbed tables were in poor condition and needed cleaning or replacement. The Administrator acknowledged the deficiencies, confirming that the wheelchair armrest and overbed tables required attention. The facility did not have a policy addressing the repair and cleaning of equipment, contributing to the observed deficiencies.
Failure to Implement Comprehensive Care Plans
Penalty
Summary
The facility failed to implement a comprehensive care plan for two residents, one with an elopement bracelet and another requiring nail care. For the resident with the elopement bracelet, the care plan indicated the use of a Wanderguard for safety but did not include any interventions to monitor the bracelet. Observations confirmed the resident was wearing the bracelet, but there was no documentation of monitoring on the Treatment Administration Record (TAR) or Medication Administration Record (MAR). Interviews with staff, including a Registered Nurse (RN) and the Director of Nurses (DON), confirmed that the monitoring of the Wanderguard was not being conducted as required by the care plan. For the resident requiring nail care, the care plan indicated the need for staff assistance with personal hygiene, including nail care. However, observations revealed that the resident had long, thick, discolored fingernails, indicating that nail care was not being performed. Interviews with an RN and the DON confirmed that the care plan's instructions for personal hygiene, including nail care, were not being followed. Both deficiencies highlight a failure to adhere to the facility's policy of developing and implementing comprehensive, person-centered care plans with measurable objectives and timeframes.
Failure to Perform Nail Care for Diabetic Resident
Penalty
Summary
The facility failed to perform nail care for a resident who needed assistance, as evidenced by long, thick fingernails. Resident #24 was observed with discolored fingernails on both hands, with the left hand's nails measuring approximately three-eighths of an inch and the right hand's nails measuring approximately one-fourth of an inch. The resident expressed a desire to have his nails cut. Licensed Practical Nurse (LPN) #6 confirmed that the resident's nails needed cutting and stated that a Registered Nurse (RN) must cut his nails because he was diabetic. RN #1, responsible for trimming diabetic nails, confirmed the resident's nails were long and could cause skin concerns. The Director of Nursing (DON) revealed that the RN on duty was responsible for performing nail care for diabetic residents every Tuesday, and this task should be documented on the Medication Administration Record (MAR). However, it was confirmed that Resident #24 did not have this task on his MAR. The DON acknowledged that the long nails posed an infection and personal hygiene concern.
Failure to Properly Store and Label Nebulizer Mask
Penalty
Summary
The facility failed to provide appropriate respiratory care for Resident #28 by not labeling and storing an aerosol nebulizer mask device properly. During an observation and interview, it was found that the nebulizer mask was lying across the lower bed, undated, and unbagged. The resident, who uses the nebulizer mask daily for breathing, was unaware of a storage bag for the mask. Further observation revealed the nebulizer mask was still not bagged, although the tubing had a piece of tape attached with a date. The resident had active orders for Arformoterol Tartrate Inhalation Nebulization Solution and Ipratropium Bromide Inhalation Solution for Chronic Obstructive Pulmonary Disease (COPD). Interviews with the LPN and RN confirmed that the nebulizer mask should be stored in a plastic bag to prevent contamination and should be changed out weekly. The Director of Nursing also confirmed that the nebulizer mask should be placed in a bag when not in use to prevent infection, and that the bag, tubing, and mask should be changed weekly and dated. The facility's policy on Respiratory System Management also supports these procedures. Resident #28 was admitted with medical diagnoses including COPD and Schizophrenia.
Medication Storage Deficiency
Penalty
Summary
The facility failed to ensure medications were stored appropriately and not left in the resident's room. During an observation and interview, it was found that a prescription-labeled box of Latanoprost Solution eye drops and a prescription-labeled box of Cosopt Ophthalmic solution were left on Resident #31's overbed table. The Licensed Practical Nurse (LPN) confirmed that the medications should have been locked up in the medication cart and not left in the resident's room. Resident #31 revealed that the nurse had left the eye drops in the room the previous night. The Director of Nurses (DON) confirmed that all medications are supposed to be kept locked up in the medication cart and acknowledged that leaving medications in the resident's room is against the facility's policy. The DON expressed concern that a wandering resident could enter the room and take the medications. Resident #31 was admitted to the facility with diagnoses including Heart Failure and Chronic Kidney Disease, Stage 3, and was found to be cognitively intact with a BIMS score of 15.
Infection Control Deficiency During Wound Care
Penalty
Summary
The facility failed to prevent the possibility of the spread of infection by not utilizing proper hand hygiene and maintaining a clean barrier during wound care treatment for a resident. During an observation, an LPN did not change gloves or wash hands between handling soiled dressings and clean dressings. Additionally, the LPN picked up unopened ABD pads from the floor with soiled gloves and placed them back on a clean barrier tray, contaminating it. This was confirmed by the LPN and the Director of Nurses, who acknowledged that these actions were against the facility's infection control policy and could potentially cause an infection in the wound. The resident involved had a pressure ulcer on the right buttock and was diagnosed with Type 2 Diabetes Mellitus with Hyperglycemia. The LPN's failure to change gloves and wash hands between different stages of wound care, as well as the contamination of the clean barrier tray, were directly observed and confirmed through staff interviews. The facility's policy clearly states the need for hand hygiene and changing gloves to prevent contamination, which was not followed in this instance.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 42 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Ripley
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Diversicare Of Ripley | 0 mi | — | 9 | 0 |
| Tippah County Nursing Home | 0.2 mi | — | 7 | 0 |
| Ashland Health And Rehabilitation | 13.9 mi | — | 2 | 0 |
| New Albany Health & Rehab Center | 16.6 mi | — | 0 | 0 |
| Union Co Health And Rehab Center, Inc | 18.4 mi | — | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Rest Haven Health And Rehabilitation.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.