Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Canal View - Houghton County during CMS and state inspections, most recent first.
A resident with severe cognitive impairment and a history of falls was not provided the required two-person assistance during toileting, as outlined in their care plan. After one CNA left the room, the remaining CNA attempted to change the resident's soiled clothing alone, during which the resident lost balance and fell, sustaining multiple facial fractures and a subdural hematoma.
A resident with advanced illness and on hospice care experienced severe shortness of breath and anxiety during the dying process, but did not receive timely or adequate comfort measures as outlined in her care plan. Despite orders for Morphine and Lorazepam, documentation and surveillance video showed inconsistencies in medication administration and lack of follow-up assessment. Family and friends reported the resident was in distress and their requests for additional interventions were not addressed, and hospice was not contacted promptly by staff.
A resident with severe cognitive impairment and a high risk for liquid spills was served hot tomato soup without a lid, resulting in a burn injury. The facility's care plan lacked interventions to prevent such incidents, and the hot liquid assessment focused only on drinks, not soup.
A resident with low back pain and a pressure ulcer experienced uncontrolled pain during dressing changes due to inadequate pain management. Despite a care plan indicating the need for pain management, there was no documentation of pain medication being administered prior to dressing changes. Staff interviews revealed a lack of communication and action regarding the resident's pain, with the DON acknowledging insufficient follow-up and discussion on pain management.
The facility failed to label expiration dates on multi-dose medications and did not remove expired medications from a medication cart. An LPN found a Trelegy Ellipta inhaler and an insulin aspart FlexPen without open dates, and expired latanoprost eye drops. The facility's policy requires recording open dates and removing expired medications.
Failure to Provide Required Two-Person Assistance During Toileting Results in Resident Fall and Major Injury
Penalty
Summary
A deficiency occurred when a resident with severe cognitive impairment, Alzheimer's disease, dementia with agitation and anxiety, reduced mobility, and joint stiffness was not provided adequate toileting assistance as required by their care plan. The care plan specifically stated that two caregivers must remain with the resident for the entire toileting process due to a history of falls. On the day of the incident, the resident was assisted to the toilet by two CNAs using an EZ Stand. However, after the resident soiled their clothing, one CNA exited the room, leaving the other CNA to continue assisting the resident alone during a clothing change. While the remaining CNA was changing the resident's soiled clothing, the resident leaned to the right, lost balance, and fell, resulting in significant injuries including multiple facial fractures and a subdural hematoma. The incident report and investigation confirmed that the care plan was not followed, as only one staff member was present during a critical part of the toileting process, directly leading to the resident's fall and injuries.
Failure to Provide Comfort Care and Timely Symptom Management During End-of-Life
Penalty
Summary
A deficiency occurred when the facility failed to provide comfort care in accordance with an individual's personalized care plan during the dying process. The resident, who had diagnoses including cancer, COPD, respiratory failure, and anxiety disorder, was on hospice care and had intact cognition. Orders were in place for medications such as Ipratropium-Albuterol for shortness of breath, Morphine Sulfate for comfort, and Lorazepam for anxiety. On the evening of the resident's death, she experienced significant shortness of breath, anxiety, and distress, as reported by family and friends present at the bedside. The resident was observed to be panicked, gasping for air, and repeatedly asking for help, but staff did not provide additional interventions to alleviate her symptoms. Documentation and interviews revealed inconsistencies in the administration and follow-up of comfort medications. Progress notes indicated that Morphine Sulfate and Lorazepam were documented as administered at specific times, but surveillance video and controlled substance records did not corroborate all instances of administration. There was also a lack of follow-up documentation regarding the effectiveness of the medications given. The primary nurse did not re-enter the resident's room to assess her comfort after administering medications, and there was no documented assessment of the resident's condition or response to interventions during her final hours. Despite care plan interventions requiring close observation for pain and anxiety, prompt administration of medications, and coordination with hospice for breakthrough symptoms, these actions were not consistently carried out. Family members and friends reported that their requests for additional comfort measures were not addressed, and hospice was not contacted in a timely manner regarding the resident's distress. Facility policies required immediate communication with hospice and thorough documentation of pain management, but these standards were not met, resulting in the resident experiencing unaddressed anxiety and fear during the dying process.
Failure to Prevent Burn Injury from Hot Soup
Penalty
Summary
The facility failed to implement appropriate interventions to prevent a burn injury for a resident with severe cognitive impairment. The resident, who had a history of coronary artery disease, hypertension, heart failure, diabetes mellitus, and anxiety disorder, was assessed as having a high risk for liquid spills due to muscle weakness. Despite this assessment, the resident was served hot tomato soup without a lid, resulting in a burn incident. The facility's incident notes and video review indicated that the resident picked up a bowl of soup and spilled it on her chest, causing a burn. The facility's care plan for the resident did not include any interventions to prevent burns from hot soup, despite the resident's high risk for spills. Interviews with the Nursing Home Administrator and the Director of Nursing revealed an oversight in considering the safety of hot soup, as the facility's hot liquid assessment and policy focused only on drinks. The facility's policy required lids on hot liquids, but this was not applied to the soup served to the resident, leading to the burn incident.
Inadequate Pain Management During Dressing Changes
Penalty
Summary
The facility failed to provide adequate pain management for a resident, identified as Resident 30 (R30), who experienced uncontrolled pain during routine dressing changes. R30, diagnosed with low back pain and having a pressure ulcer, was observed crying out in pain during a dressing change. The resident's care plan indicated a need for pain management related to osteoarthritis and a coccyx wound, but there was no documentation of pain medication being administered prior to dressing changes on numerous occasions. Interviews with staff revealed a lack of communication and action regarding R30's pain management needs. A Certified Nursing Assistant (CNA) acknowledged R30's increased pain during dressing changes but had not reported it to nursing staff. A Registered Nurse (RN) was unsure why R30 had not received increased pain medication or scheduled doses prior to dressing changes, despite recognizing the resident's pain during these procedures. The Assistant Director of Nursing (ADON) noted that the pre-medication was insufficient if R30 was still experiencing significant pain. The Director of Nursing (DON) confirmed a lack of follow-up and discussion regarding R30's pain management in care conferences or reviews. The facility's policy on pain assessment and management emphasized keeping residents as pain-free as possible, yet the documentation and follow-up on R30's pain were inadequate. The DON acknowledged that pain medication should be scheduled prior to dressing changes if the resident was in significant pain, highlighting a deficiency in the facility's pain management practices.
Medication Expiration and Labeling Deficiency
Penalty
Summary
The facility failed to ensure that expiration dates were present on multi-dose medications and biologicals, and did not remove expired medications from the active supply in one of the four medication carts reviewed. During an observation of the 200 Hall medication cart with an LPN, it was found that a multi-dose Trelegy Ellipta inhaler and an insulin aspart FlexPen did not have dates indicating when they were first opened or when they would expire. Additionally, an open container of latanoprost eye drops was found with an expiration date that had passed three days prior to the observation. The LPN confirmed during the observation that there were no open dates on the Trelegy Ellipta inhaler or the insulin aspart FlexPen, making it impossible to determine their expiration status. The LPN also acknowledged that the latanoprost eye drops were expired and should have been removed from the medication cart, with a new container ordered from the pharmacy. The facility's policy requires that once a medication or biological package is opened, the date should be recorded on the primary medication container and storage packaging if the item has a different expiration date than the manufacturer's expiration date. The policy also mandates the destruction or return of all outdated or expired medications or biologicals.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Hancock
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Mission Point Nursing & Physical Rehabilitation Ce | 0.9 mi | — | 0 | 0 |
| Portagepointe | 1.1 mi | — | 0 | 0 |
| Greentree Of Hubbell Rehabilitation And Health | 8.7 mi | — | 12 | 0 |
| Bayside Village | 26 mi | — | 20 | 1 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.