Not rated by CMS — ratings are suppressed for new or low-volume facilities.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Eastside Center For Health & Rehabilitation, Llc during CMS and state inspections, most recent first.
Surveyors and facility leadership observed standing water in two basement areas, one beneath the kitchen and another below resident rooms. The Maintenance Director explained that the water originated from leaks at the loading dock and windows, as well as landscaping that directed runoff toward the building.
Surveyors and the Food Service Director confirmed that food was not stored, prepared, or served according to professional standards, as food debris was found on kitchen floors, utensils were partially buried in debris, and various food items were stored directly on the floor in both dry and cold storage areas.
A resident with dysphagia and a physician order for a minced and moist diet was given a roll, which is not permitted under IDDSI Level 5 guidelines. After attempting to eat the roll, the resident experienced vomiting and difficulty swallowing, resulting in another ED visit. Facility staff confirmed the dietary order was not followed.
Surveyors found that garbage and refuse were not properly disposed of, with trash bags left on the ground next to dumpsters, a dumpster lid with broken hinges, and uncovered trash barrels containing debris and frozen items near the loading dock. These conditions were confirmed by the Regional Director of Clinical Operations.
Surveyors found that slings used for resident transport were improperly stored on the floor and on wall hooks where they touched the floor and a lint-filled garbage can. Additionally, there was a buildup of lint behind the dryer and the laundry room floor was covered with dirt and debris, all of which were confirmed by the Regional Director of Clinical Operations.
A resident experienced severe pain due to constipation after the facility failed to monitor bowel movements and initiate the Bowel Regime protocol. Despite receiving scheduled Miralax and Senna plus, the resident did not have a bowel movement for 16 shifts, leading to significant distress. The facility's policy required CNAs to document bowel movements and Licensed Nurses to review alerts, but this was not done. The issue was only addressed after a medical provider was called, who ordered a suppository and x-ray, confirming constipation.
The facility did not maintain adequate staffing levels on weekends during the fourth quarter of 2024, as indicated by a PBJ report. The Administrator confirmed the issue, attributing responsibility for the PBJ data to Human Resources, who did not provide evidence to refute the low staffing findings.
The facility failed to provide written information on advance directives to four residents, as confirmed by the Administrator. Clinical records lacked evidence of offering advance directives or obtaining Power of Attorney paperwork, indicating a systemic issue in ensuring residents' rights to make informed care decisions.
The facility was found deficient in maintaining a safe and sanitary environment, with issues such as a torn vinyl door covering, broken wood trim, broken blind slats, chipped paint, and cracked wheelchair arms. These deficiencies were observed during a survey, highlighting inadequate housekeeping and maintenance services.
A resident with mental health diagnoses was not referred for a PASRR Level II evaluation after a 30-day exemption expired. The resident's record lacked evidence of re-evaluation for 8 months, which was confirmed by the DON.
A resident did not receive a scheduled dose of the antibiotic Meropenem for an ESBL infection, despite the medication being available in the facility's emergency supply. Additionally, the facility failed to administer Normal Saline Flushes as ordered, with no documentation of these treatments in the resident's EMAR.
The facility did not provide a Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) to two residents whose Medicare Part A services were discontinued. This notice is essential for informing residents about their potential financial responsibility for services not covered by Medicare. The oversight was confirmed by the facility's Administrator.
A facility failed to develop a care plan for a resident's Atrophic Vaginitis, a condition requiring daily treatment as per physician orders. Despite documentation of the condition in physician progress notes and the resident experiencing symptoms, the care plan lacked any related problem, goal, or interventions. The DON confirmed the absence of this information during a surveyor interview.
A facility failed to follow physician orders for a resident requiring a low sodium diet and assistance to get out of bed for meals. The resident received a regular diet with salt packets and was not assisted out of bed for meals until 11 days after the order was given. Interviews and record reviews confirmed these discrepancies.
The facility failed to ensure a safe environment by having baseboard heaters with exposed heating elements in five rooms and the B-Unit dining room. One room also had a torn mattress bumper, creating an uncleanable surface. These hazards were observed and discussed with the DON.
A facility failed to follow a Physician Assistant's order for a neurological follow-up for a resident with post-COVID syndrome, neuropathy in the lower extremities, and autonomic dysfunction. The Administrator confirmed the absence of evidence that the order was followed.
Standing Water Observed in Basement Areas Due to Leaks
Penalty
Summary
Surveyors observed and confirmed the presence of standing water in two separate basement areas of the facility during an environmental tour. One area of standing water was located in a basement storage room beneath the kitchen, which the Maintenance Director attributed to water leaking in from the loading dock and traveling through the wall. Another area of standing water was found in the basement space below resident rooms, which the Maintenance Director stated was due to leaking windows and landscaping that directed snow melt and runoff water toward the building. These conditions were directly observed and confirmed by surveyors and the Regional Director of Clinical Operations during the survey. No specific residents or staff were identified as being directly affected at the time of the deficiency, and no additional medical history or resident conditions were mentioned in the report.
Failure to Maintain Sanitary Food Storage and Kitchen Conditions
Penalty
Summary
Surveyors observed multiple failures in food storage, preparation, and kitchen sanitation during a tour of the facility's kitchen and food storage areas. Food debris was found on the floor under kitchen surfaces and shelves in the meal preparation area, not related to the current meal service. Behind the stove, a large pile of food debris was present against the wall, with cooking utensils partially buried in it. In the dry food storage area, loose fries and a biscuit were found on the floor. The walk-in freezer contained food debris, including a fish filet and loose fries on the floor, and an open box of green beans stored directly on the floor, along with boxes of hamburger patties, chicken breasts, and creamer stacked and stored on the floor. In the walk-in refrigerator, a large mesh bag of onions was also stored on the floor. These observations were confirmed by both the surveyor and the Food Service Director, indicating that food was not stored, prepared, or served in accordance with professional standards for food service safety.
Failure to Provide Physician-Ordered Minced and Moist Diet
Penalty
Summary
A resident with a history of dysphagia and recent emergency room visits for increased cough, congestion, and concerns for aspiration pneumonia was placed on a physician-ordered minced and moist diet with thin liquids. The order, based on the IDDSI Level 5 guidelines, specifically excluded regular, dry bread, sandwiches, or toast. Despite this, the resident was provided a roll for lunch while on the modified diet. Following the consumption attempt, the resident was unable to swallow secretions and vomited upon swallowing food or drink, which led to another emergency department visit. Interviews with facility staff, including the Rehab Director and Director of Nursing, confirmed that the dietary order was not followed and that bread is not permitted on the minced and moist diet per IDDSI standards.
Improper Disposal of Garbage and Refuse Observed
Penalty
Summary
Surveyors observed several deficiencies in the disposal of garbage and refuse at the facility. On the survey day, multiple bags of trash were found stored on the ground next to the facility dumpsters, rather than inside them. The hinges on the lid of one dumpster were broken, preventing the lid from covering the refuse. Additionally, in the outside area by the loading dock, a used food container was seen frozen in the snow on top of a snow-covered cooler, and a round trash barrel without a lid was found containing trash and debris, with a milk crate frozen in place and ice accumulating over the edges of the barrel. These findings were confirmed during an interview with the Regional Director of Clinical Operations.
Infection Control Deficiency in Laundry Room Storage
Penalty
Summary
Surveyors observed that the facility failed to maintain proper infection control practices in the laundry room. Specifically, there was a buildup of lint behind the dryer, and the floor was covered with dirt and debris. Slings used for resident transport were found piled on the floor between a door and a wall, and additional slings were hanging on wall hooks near the dryer in such a way that parts of the slings were touching the floor and the inside of a lint-filled garbage can. These observations were confirmed during a tour and interview with the Regional Director of Clinical Operations, who acknowledged the improper storage of slings on the floor and on hooks where they touched the floor.
Failure to Monitor and Initiate Bowel Regime Protocol
Penalty
Summary
The facility failed to monitor a resident's bowel movements and initiate the Bowel Regime protocol, resulting in significant discomfort for the resident. The resident, identified as R46, did not have a bowel movement for 16 shifts, leading to severe pain and distress. The facility's policy required Certified Nursing Assistants (CNAs) to document bowel movements accurately and for Licensed Nurses to review clinical alerts daily to identify residents needing bowel regime interventions. However, this protocol was not followed for R46, who was already receiving scheduled Miralax and Senna plus but did not receive additional PRN bowel regime medications until the situation escalated. On the day of the incident, a surveyor observed R46 in significant pain, crying out for help due to constipation. Despite the resident's visible distress, the facility staff did not initiate the bowel protocol until a medical provider was called, who then ordered a suppository and an abdominal x-ray. The x-ray confirmed a non-obstructive bowel gas pattern with fecal residue, correlating with clinical constipation. Interviews with staff revealed that the CNAs and nurses did not document or act on the lack of bowel movements, and the Director of Nursing confirmed the protocol was not initiated as required. The medical provider noted that R46 had a history of constipation and minimal oral intake, which contributed to the issue. Despite this, there were no nursing complaints or actions taken from the last medical review until the incident. The failure to follow the bowel regime protocol and the lack of communication between nursing staff and medical providers led to the resident's prolonged discomfort and pain.
Insufficient Weekend Staffing in Q4 2024
Penalty
Summary
The facility failed to ensure sufficient direct care staff were scheduled and on duty to meet the needs of residents during weekends in the fourth quarter of 2024. A Payroll Based Journal (PBJ) report indicated that the facility triggered for low weekend staffing during this period. During an interview, the Administrator acknowledged the issue and stated that Human Resources was responsible for the PBJ data. However, Human Resources did not provide any additional information to dispute the PBJ report findings, which confirmed low weekend staffing levels.
Failure to Provide Advance Directive Information
Penalty
Summary
The facility failed to ensure that residents and/or their representatives were provided with written information to formulate an advance directive or appoint a surrogate. This deficiency was identified for four out of seven residents reviewed for advance directives. Specifically, the clinical records of these residents lacked evidence that the facility had provided or obtained the necessary documentation regarding the right to formulate an advance directive or appoint a surrogate. The residents involved were admitted to the facility between January and February 2025, with one resident having been admitted as early as 2020. During interviews with surveyors, the facility's Administrator confirmed the absence of evidence in the clinical records regarding the offering of advance directives or obtaining Power of Attorney paperwork, if applicable. This lack of documentation was consistent across the reviewed records, indicating a systemic issue in the facility's process for ensuring residents' rights to make informed decisions about their care and treatment preferences.
Facility Fails to Maintain Safe and Sanitary Environment
Penalty
Summary
The facility failed to maintain a safe, clean, and homelike environment for its residents, as evidenced by several deficiencies observed during a survey. On the first day of the survey, a torn vinyl covering on the inside of a bathroom door was noted, which was later removed by the Interim Maintenance Director. On the second day, an environmental tour revealed additional issues: broken wood trim behind a bed, broken blind slats in two rooms, chipped paint in a bathroom, and cracked, uncleanable wheelchair arms for a resident. These observations indicate a lack of adequate housekeeping and maintenance services necessary to keep the building and resident equipment in good repair and sanitary condition.
Failure to Conduct PASRR Level II Evaluation
Penalty
Summary
The facility failed to ensure that a resident with a specialized mental health diagnosis was referred for a Pre-Admission Screening & Resident Review (PASRR) Level II evaluation after the expiration of a Convalescence Categorical exemption. The resident, who was readmitted to the facility with diagnoses including bipolar disorder, anxiety disorder, and major depressive disorder, had a PASRR Level I evaluation dated 5/10/24, which granted a 30-day exemption. However, the resident's clinical record did not show evidence of a PASRR Level II re-evaluation after the exemption period ended on 6/11/24, leaving an 8-month gap without the necessary assessment. This deficiency was confirmed during an interview with the Director of Nursing Services, who acknowledged the oversight.
Failure to Administer IV Antibiotics and Saline Flushes as Ordered
Penalty
Summary
The facility failed to follow hospital discharge orders for a resident who required intravenous administration of the antibiotic Meropenem for the treatment of bilateral pyelonephritis with an ESBL infection. Despite having an emergency supply of the medication available, the resident did not receive the scheduled dose at 9:00 p.m. on the day of admission. Interviews with the Administrator, DON, and Infection Preventionist confirmed the availability of the medication in the emergency kit, yet there was no documentation in the clinical record or EMAR indicating that the resident received the required dose. Additionally, the facility did not adhere to physician orders for administering Normal Saline Flushes before and after each medication administration. The resident's EMAR lacked evidence of the Normal Saline Flush being completed as ordered from the date of admission to several days thereafter. This was confirmed during a review of the EMAR with a registered nurse, indicating a failure to provide the necessary intravenous care as prescribed.
Failure to Provide SNFABN to Residents
Penalty
Summary
The facility failed to provide a Skilled Nursing Facility Advance Beneficiary Notice (SNFABN) to two residents whose Medicare Part A services were discontinued. Resident #24's Medicare Part A services ended on December 20, 2024, and Resident #36's services ended on December 26, 2024. However, there was no evidence that either resident received the required SNFABN, which would have informed them of their potential financial responsibility for continued skilled services not covered by Medicare. This oversight was confirmed by the facility's Administrator during an interview with the surveyor on February 25, 2025.
Failure to Develop Care Plan for Atrophic Vaginitis
Penalty
Summary
The facility failed to develop a care plan for a resident's current medical problem of Atrophic Vaginitis, which required physician-ordered treatment. The resident's clinical record, reviewed on January 2, 2025, indicated that Atrophic Vaginitis was identified as a current problem in physician progress notes dated October 1, 2024, and December 5, 2024. The condition required daily treatment with creams and a gel, and the resident experienced vulva pain and vulvovaginal irritation. Despite this, the care plan lacked any problem, goal, or interventions related to the Atrophic Vaginitis. The Director of Nursing confirmed the absence of this information in the care plan during an interview with the surveyor.
Failure to Follow Physician Orders for Diet and Mobility Assistance
Penalty
Summary
The facility failed to follow physician orders for a resident who required a low sodium diet and assistance to get out of bed for meals. On 4/8/24, the resident's cardiologist ordered a low sodium diet, but the resident continued to receive a regular diet with salt packets on their meal trays from 4/15/24 to 4/22/24. Additionally, the same cardiologist ordered the resident to be assisted out of bed and into a chair for meals starting on 4/8/24. However, this order was not followed until 4/19/24, as indicated by the resident's Treatment Administration Record (TAR). Interviews with the resident and the Food Service Supervisor confirmed these discrepancies, and the Director of Nursing acknowledged the oversight during a discussion with the surveyor on 4/22/24.
Exposed Heating Elements in Baseboard Heaters
Penalty
Summary
The facility failed to ensure that the resident's environment was free from accident hazards related to baseboard heaters in disrepair with heating elements exposed. During observations on 4/22/24 between 11:30 a.m. and 11:50 a.m., it was noted that five rooms had baseboard heaters with missing connectors, exposing heating elements. Additionally, one room had a baseboard heater with an end cap off and a mattress bumper torn, creating an uncleanable surface. The B-Unit dining room also had baseboard connectors missing, exposing heating elements. These findings were discussed with the Director of Nursing at 12:45 p.m. on the same day.
Failure to Follow Physician Assistant's Order for Neurological Follow-Up
Penalty
Summary
The facility failed to follow a Physician Assistant's order for a resident. The resident had an order dated 3/14/24 for a neurological follow-up due to post-COVID syndrome, neuropathy in the lower extremities, and autonomic dysfunction. Upon review of the clinical record on 4/9/24, there was no evidence that an appointment with neurology had been made. The Administrator confirmed the absence of evidence that this order was followed during an interview with the surveyor on the same day.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Bangor
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Maine Veterans Home - Bangor | 0.5 mi | — | 2 | 0 |
| Stillwater Health Care | 0.8 mi | — | 12 | 0 |
| Ross Manor | 1.9 mi | — | 0 | 0 |
| Westgate Center For Rehab & Alzheimers Care | 2.7 mi | — | 0 | 0 |
| Brewer Center For Health & Rehabilitation, Llc | 2.8 mi | — | 2 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.