Not rated by CMS — ratings are suppressed for new or low-volume facilities.
A standard survey is most likely before around January 2027
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Future Care Charles Village during CMS and state inspections, most recent first.
A resident with a physician's order for topical ointment to be applied to the right hip for pain had 11 consecutive entries over three days documented by multiple staff indicating application to both hips, contrary to the order. Facility leadership confirmed staff selected the wrong indication in the electronic medical record system.
The facility staff failed to consistently document psychotropic medication side effects and behaviors for a resident and did not document resident consent prior to the installation of side rails for three residents. The DON confirmed the lack of documentation and the absence of a separate consent form for side rails.
The facility staff failed to send a copy of a resident's transfer to the hospital to the Ombudsman. A review revealed the resident was transferred to the emergency department, but the resident was not included in the admission/discharge list sent to the Ombudsman. The Regional Nursing Director acknowledged the oversight.
The facility staff failed to create patient-centered care plans for three residents, including one with oxygen therapy needs, one with significant weight loss, and one with dementia. The deficiencies were confirmed by the DON and other staff members during interviews.
The facility staff failed to provide a summary of a resident's stay and a copy of the most recent comprehensive assessment to a resident who initiated a discharge. The standard discharge process included providing discharge instructions, prescriptions, and a medication list, but did not ensure the inclusion of a summary of the resident's stay or the most recent comprehensive assessment.
The facility failed to ensure that residents requiring assistance with ADLs such as bathing and showering were provided these services. Three residents did not receive scheduled showers, and documentation was inconsistent. Staff interviews revealed confusion and gaps in the documentation process, and the facility lacked a comprehensive ADL policy.
The facility staff failed to prevent new pressure ulcers in two residents. One resident developed a left heel wound and a right upper buttock deep tissue injury after readmission, while another resident developed a new open wound on the left lower buttock. The facility lacked documentation to show that the second resident had refused to be turned prior to the wound's development.
The facility failed to complete annual performance reviews for an LPN and a GNA. The LPN had multiple disciplinary issues without a performance evaluation, and the GNA did not receive a required review after three months of employment. These deficiencies were confirmed by the DON and discussed with the administration team.
The facility failed to store medications and biologicals at the proper temperature, with a refrigerator thermometer reading 58 degrees F, above the required range of 36-46 degrees F. Staff confirmed the issue, and the facility's policy mandates proper temperature monitoring.
The facility failed to follow a resident's food intolerance list and honor requested double-portion meals. Despite the resident's repeated complaints about receiving inappropriate food items and insufficient portions, the facility did not make the necessary adjustments. The resident continued to receive items that could aggravate their condition, such as orange juice and acidic foods.
The facility failed to store food in accordance with professional standards, as observed by a surveyor. A bucket with labeled food items was found on the floor, and a stack of fresh bread trays was placed in a high foot traffic area, with the last tray nearly touching the floor. The Kitchen Director acknowledged the issue.
The facility staff failed to maintain infection control practices as evidenced by a resident's uncovered oxygen tubing and five used, unlabeled urinals left in a bathroom cabinet. The oxygen tubing and sterile water were not labeled or dated, and these findings were confirmed by GNAs. The DON stated that urinals should be labeled and changed when soiled, and oxygen tubing should be dated and changed weekly or when soiled.
The facility failed to ensure effective pest control as flying gnats were observed throughout the building. Residents reported ongoing issues with gnats during a council meeting, despite previous control efforts. The administration acknowledged the problem and provided maintenance logs showing recent treatments for fruit flies.
Incorrect Documentation of Topical Ointment Administration
Penalty
Summary
The facility failed to ensure that a resident's Treatment Administration Record (TAR) was documented in accordance with physician's orders. Specifically, a physician had ordered a topical ointment to be applied to the resident's right hip four times daily for pain. However, review of the Medication Administration Record (MAR) and TAR showed that three staff members documented 11 consecutive entries over a three-day period indicating the ointment was applied to both hips, rather than only the right hip as ordered. This inconsistency was identified during record review and confirmed by facility leadership, who verified that staff had selected the incorrect indication from the dropdown menu in the electronic medical record system.
Failure to Document Psychotropic Medication Side Effects and Siderail Consent
Penalty
Summary
The facility staff failed to consistently document whether a resident was experiencing psychotropic medication side effects or behaviors. This was evidenced in the behavioral records of one resident, where multiple dates in November, December, and January showed no documentation for signs and symptoms of depression, inappropriate behaviors towards female staff, or psychotropic medication side effects. The Director of Nursing (DON) confirmed the lack of documentation during a review with the surveyor and acknowledged that the nursing team reviews orders and attempts to ensure they are carried out, but documentation was still incomplete on the specified dates. Additionally, the facility staff failed to document in the progress notes the consent of the resident or the resident representative prior to the installation of side rails. This was evident for three residents reviewed for siderail consent. The DON and staff confirmed that the facility does not have a separate consent form for side rails and that the clinical staff are expected to document the date and time of consent in the progress notes. However, the surveyor found no documentation in the electronic medical records for the consent prior to the installation of side rails. Late entry progress notes were found for the residents, but these were dated after the installation of the side rails, indicating a failure to obtain and document consent in a timely manner as per the facility's policy.
Failure to Notify Ombudsman of Resident Transfer
Penalty
Summary
The facility staff failed to send a copy of a resident's transfer to the hospital to the Ombudsman. This deficiency was evident in one of two resident records reviewed for transfer/discharge paperwork during the survey. Specifically, on 01/10/24, a review of a resident's electronic medical record revealed the resident was transferred to the emergency department on 10/20/23. On 01/23/24, the surveyor requested a copy of the resident's transfer notice sent to the responsible party and verification that a copy was sent to the Ombudsman. On 01/24/24, the surveyor received a copy of the October 2023 admission/discharge list that was emailed to the Ombudsman on 11/01/23, but the resident was not included on the list. During an interview on 01/24/24, the Regional Nursing Director acknowledged that the staff did not perform the quick editing, and when the Administrator pulled the report, the resident was not on the list, which was realized on 01/23/24.
Failure to Initiate Comprehensive Care Plans
Penalty
Summary
The facility staff failed to initiate patient-centered care plans for three residents, leading to deficiencies in their care. Resident #20 had an order for oxygen therapy, but no specific care plan was created to address this need. The Director of Nursing (DON) confirmed the absence of a patient-specific care plan for oxygen therapy during an interview. Similarly, Resident #32 experienced significant weight loss, yet no care plan was developed to address this issue. Both the DON and the dietician confirmed the lack of a care plan for weight loss during their respective interviews with the surveyor. Additionally, Resident #12, who had a diagnosis of dementia, did not have a care plan addressing this condition. The resident's electronic medical record and care plan meeting notes revealed that dementia was not discussed or included in the care plan. The DON and the social worker confirmed that the interdisciplinary team had not created a dementia care plan for Resident #12. These deficiencies were discussed with the DON, two regional RNs, and the administrator during the exit conference.
Failure to Provide Comprehensive Discharge Documentation
Penalty
Summary
The facility staff failed to provide a summary of a resident's stay and a copy of the most recent comprehensive assessment to a resident who initiated a discharge. This deficiency was identified during a review of Resident #241's electronic medical record, which revealed that the resident was discharged without receiving these critical documents. Interviews with the Director of Social Services and the Director of Nursing confirmed that the standard discharge process included providing discharge instructions, prescriptions, and a medication list, but did not ensure the inclusion of a summary of the resident's stay or the most recent comprehensive assessment. The surveyor's review of the discharge documentation for Resident #241 showed that while the resident received a post-discharge plan of care, prescriptions, and other necessary paperwork, there was no documentation to support that the resident received a summary of their stay or a comprehensive assessment. The Director of Social Services admitted that this information was not provided and suggested it could be obtained from the hospital, indicating a gap in the facility's discharge procedures. The Director of Nursing also confirmed that the discharge documentation typically provided did not include these essential documents, highlighting a systemic issue in the facility's discharge process.
Failure to Provide Scheduled Showers and Personal Hygiene Assistance
Penalty
Summary
The facility failed to ensure that residents requiring assistance with activities of daily living (ADLs) such as bathing and showering were provided these services. This deficiency was identified for three residents. Resident #82 had not been provided a shower since admission, despite expressing a preference for daily showers. The resident's Kardex indicated a schedule for showers twice a week, but this was not adhered to. Resident #32 reported receiving assistance with a shower only once a week, contrary to the expected twice-weekly schedule. Documentation for Resident #32 showed multiple instances where personal hygiene and shower assistance were not recorded or marked as not applicable. Similarly, Resident #38's records indicated missed documentation for personal hygiene and shower assistance on specific dates. Interviews with staff revealed inconsistencies and confusion regarding the documentation and provision of showers. Staff #31 mentioned that handwritten shower logs were used alongside electronic medical records, but there were gaps in documentation. Staff #5 and Staff #3 acknowledged the confusion and stated that GNAs were expected to document refusals and inform LPNs or RNs. However, the facility did not have a comprehensive ADL policy, only individual policies addressing specific aspects of personal care. The lack of consistent documentation and adherence to scheduled showers led to the deficiency, as confirmed during the exit interview with the administrator and Staff #5.
Failure to Prevent New Pressure Ulcers
Penalty
Summary
The facility staff failed to prevent new pressure ulcers from developing in two residents. Resident #242 was readmitted with an intact skin condition but developed two new wounds: a left heel wound and a right upper buttock deep tissue injury. The Director of Nursing confirmed that these wounds were not present upon readmission. Additionally, there were allegations that the resident was left in urine and not turned or repositioned every two hours, which could have contributed to the development of these pressure ulcers. Resident #92, who was admitted with chronic respiratory failure and incontinence, was identified as being at risk for pressure ulcers. Despite this, the resident developed a new open wound on the left lower buttock. The Unit Manager confirmed that the wound developed while the resident was in the facility and mentioned that the resident often refused to be turned. However, there was no documentation to support that the resident had refused to be turned prior to the wound's development. The Director of Nursing was made aware of this concern.
Failure to Complete Annual Staff Performance Reviews
Penalty
Summary
The facility failed to ensure annual staff performance reviews were completed as required, specifically for one Licensed Practical Nurse (LPN) and one Geriatric Nurse Aide (GNA). The LPN, hired in 2021, had no documentation of a performance evaluation in their file. Additionally, the LPN had multiple disciplinary notices for not following proper infection control procedures, failing to complete scheduled evaluations, and being insubordinate to a Nurse Practitioner. Despite these issues, no performance evaluation was conducted, as confirmed by the Director of Nursing (DON) and the Regional Nurse (RN) Staff. Similarly, the facility did not complete an annual performance review for a GNA who began working in June 2023. The DON confirmed that if the performance evaluation was not in the employee's file, it had not been completed. The DON also acknowledged that the GNA should have had a performance review after three months, which was not done. These deficiencies were discussed with the administration team during the exit interview.
Improper Medication Storage Temperature
Penalty
Summary
The facility failed to properly store medications and biologicals under proper temperature controls according to professional standards. During observation rounds of the facility's 2nd floor medication storage room, the refrigerator storing medications and biologicals was found to have a thermometer reading of 58 degrees F, which is above the required temperature range of 36 degrees F to 46 degrees F. Staff confirmed the temperature reading and acknowledged that the refrigerator was too hot. The facility's policy for medication storage mandates that medications requiring refrigeration must be kept in a secure refrigerator with a thermometer for temperature monitoring. This deficiency was discussed with the administrative staff during the exit conference.
Failure to Follow Food Intolerance List and Honor Meal Requests
Penalty
Summary
The facility failed to follow a resident's food intolerance list and honor requested double-portion meals. This was evident for one resident who had a history of gastro-esophageal reflux disease (GERD) and was on a modified diet. Despite the resident's repeated complaints about receiving inappropriate food items and insufficient portions, the facility did not make the necessary adjustments. The resident was observed in a weakened state, expressing the need for more food to regain strength, and continued to receive items that could aggravate their condition, such as orange juice and acidic foods. The resident's concerns were communicated to the dietician and kitchen manager, but no improvements were documented. The resident continued to receive inappropriate food items, such as broccoli and berries, which were not suitable for their condition. The facility's kitchen manager stated that larger portion meals required an order from the resident's attending physician, but no such order was documented. The lack of response to the resident's dietary needs and preferences led to ongoing dissatisfaction and potential health risks for the resident.
Improper Food Storage in Kitchen
Penalty
Summary
The facility failed to store food in accordance with professional standards for food service, which could potentially lead to contamination. During a tour of the kitchen, a surveyor observed a bucket with labeled food items and dates sitting on the floor. Additionally, a stack of fresh bread in eight large trays was found in a high foot traffic area, with the last tray less than one inch from the floor. The Kitchen Director acknowledged the situation and stated that she was about to move the bread.
Infection Control Deficiencies
Penalty
Summary
The facility staff failed to maintain infection control practices as evidenced by a resident's oxygen tubing being uncovered and draped over the oxygen concentrator, and five used, unlabeled, and undated urinals being left in the bathroom cabinet. During observation rounds, the surveyor noted that the oxygen tubing and sterile water connected to the oxygen concentrator were not labeled or dated. Additionally, five used urinals were found under the bathroom sink in another room. These findings were confirmed by the respective Geriatric Nursing Assistants (GNAs) present during the observations. The Director of Nursing stated that the expectation is for urinals to be labeled with the resident's room number, bed, and the date it was provided, and that oxygen tubing and sterile water should be dated and changed weekly or when soiled.
Failure to Ensure Effective Pest Control
Penalty
Summary
The facility failed to ensure effective pest control as flying gnats were observed throughout the building. During the survey, multiple observations of gnat sightings were made, including in one of the facility's rooms on the first day of the survey. During a resident council meeting, residents were seen swatting at gnats and expressed that the problem had been ongoing despite previous control efforts. The Regional Director of Operations and the Director of Nursing acknowledged the issue and stated that the building is treated weekly for pest concerns. Maintenance logs indicated that the facility was last treated for fruit flies on the second floor and in the kitchen area on two separate occasions. The administration team was made aware of the residents' concerns during the survey exit meeting.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Baltimore
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Future Care Homewood | 0.3 mi | — | 0 | 0 |
| Future Care Sandtown-winchester | 1 mi | — | 2 | 0 |
| The Nursing And Rehab Center At Stadium Place | 1.2 mi | — | 8 | 0 |
| Keswick Multi-care Center | 1.6 mi | — | 23 | 0 |
| Transitional Care Services At Mercy Medical Center | 1.6 mi | — | 5 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.