Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at St Joseph Manor Health Care Inc during CMS and state inspections, most recent first.
The facility failed to maintain food safety and sanitation standards, with observations of mouse droppings, debris, and expired food items in the kitchen, dining areas, and kitchenettes. The Food Service Manager acknowledged the issues, including the presence of mice and the need for proper cleaning and food labeling.
The facility failed to maintain an effective infection prevention and control program, particularly in managing COVID-19. The Infection Preventionist did not document contact tracing or verify staff testing compliance, and was unaware of updated guidelines. Additionally, the facility's infection surveillance system only tracked residents prescribed antibiotics, missing other potential infections. The Director of Nursing expected comprehensive investigations and tracking, but these were not implemented.
A resident with multiple medical conditions returned to a facility with a Foley catheter, which was not assessed for removal as per facility policy. Despite family requests and previous non-use of a catheter, the facility did not conduct a voiding trial or schedule a urology appointment. The resident experienced complications, and the facility's records showed no evidence of further assessment or specialist follow-up, leading to a deficiency.
Food Safety and Sanitation Deficiencies
Penalty
Summary
The facility failed to adhere to professional standards of food safety and sanitation, which could potentially lead to the spread of foodborne illness among residents. Observations in the main kitchen revealed numerous mouse droppings and food particles on the shelf below the steam table, as well as on the floor between kitchen appliances and the wall. Additionally, an open drain under the steam oven was clogged with debris and covered in a grayish/black thick wet slime, with standing water around the drain opening. The staff break area adjacent to the walk-in refrigerator was found to have debris and food particles on the floor, with visibly dirty walls and an unlabeled, undated white bag containing food on the table. The dish room floor mat and the main kitchen ice machine drip tray were also observed to have significant buildup of black wet debris. In the basement dry storage area, the borders of the room under the shelves were found to have a buildup of debris and mouse droppings. The main dining room off the kitchen also had numerous mouse droppings in the cabinet below the main steam table. During an interview, the Food Service Manager acknowledged the presence of mice over a month ago and stated that the pest control company visits weekly. However, the manager admitted that the kitchen, steam tables, and basement should have been cleaned of all mice droppings, and the corners, behind kitchen appliances, the drain under the steam table, and the ice machine should have been cleaned. Further observations in the Applewood dining room and kitchenette revealed that the cabinets and drawers were dirty, with dried liquid stains and debris, and were tacky to the touch. The kitchenette contained expired food items, including Nepro, Thick and Easy, TwoCal, and Osmolite containers, as well as undated and unlabeled food items such as a bowl of oatmeal, a glass of milk, and eggs and sausages stored without temperature control. The Food Service Manager was aware of the issues with food storage in the kitchenettes and the expired supplement drinks, acknowledging that all food should be labeled, dated, and discarded if expired.
Inadequate Infection Control and Surveillance in LTC Facility
Penalty
Summary
The facility failed to maintain an effective infection prevention and control program, specifically in relation to COVID-19 management. The facility's policy required outbreak testing and contact tracing when a COVID-19 case was identified, but the Infection Preventionist (IP) did not document contact tracing or testing of close contacts. The IP relied on staff to self-report positive COVID-19 tests without a system to verify compliance. The IP was unaware of updated guidelines and did not follow them, leading to inadequate management of the COVID-19 outbreak. The facility's infection surveillance system was also deficient. The IP used McGeer Criteria to identify healthcare-associated infections but did not track illnesses that did not require antibiotics. Monthly infection line listings only included residents who were prescribed antibiotics, failing to monitor the spread of illnesses among residents who did not receive antibiotics. This lack of comprehensive surveillance hindered the facility's ability to identify trends and manage infections effectively. Interviews with the Director of Nursing (DON) revealed an expectation for complete investigations of COVID-19 cases and comprehensive tracking of all illnesses, not just those treated with antibiotics. However, the facility's practices did not align with these expectations, resulting in incomplete documentation and inadequate infection control measures.
Failure in Catheter Care and Management
Penalty
Summary
The facility failed to provide appropriate indwelling catheter care and management for a resident, leading to a deficiency. The resident, who was readmitted to the facility with multiple diagnoses including neuromuscular dysfunction of the bladder and quadriplegia, had a Foley catheter inserted during a hospital stay due to urinary incontinence. Upon returning to the facility, the catheter was not assessed for removal, and there was no follow-up with a urologist as recommended. The facility's policy required ongoing assessment and documentation of the need for a catheter, with removal as soon as it was no longer necessary. However, the Foley Catheter Assessment form for the resident was left blank, indicating a lack of proper evaluation. Despite the family member's request for catheter removal and the resident's previous condition without a catheter, the facility did not conduct a voiding trial or schedule a urology appointment. The resident experienced complications, including blood clots from the urinary meatus, which prompted a hospital evaluation. Although the hospital discharge summary indicated no acute findings and recommended follow-up with a specialist, the facility's records showed no evidence of a scheduled urology appointment or further assessment of the catheter's necessity. This lack of action and documentation contributed to the deficiency identified by the surveyors.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Brockton
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Champion Rehabilitation And Nursing Center | 0.8 mi | — | 8 | 0 |
| Brockton Post Acute Care | 2.5 mi | — | 0 | 0 |
| The Guardian Center | 2.7 mi | — | 2 | 0 |
| Colony Center For Health And Rehabilitation | 2.9 mi | — | 1 | 0 |
| Alliance Health At West Acres | 3.1 mi | — | 6 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.