Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around October 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Leonard Florence Center For Living during CMS and state inspections, most recent first.
A resident with quadriplegia and ventilator dependence, who was alert and able to communicate, was verbally abused by a CNA who forcefully told the resident to "shut up" when the resident attempted to ask a question. This disrespectful interaction was witnessed by another CNA and confirmed through interviews, violating the resident's right to dignity and respect.
Resident Subjected to Verbal Abuse by CNA
Penalty
Summary
A deficiency occurred when a certified nurse aide (CNA) interacted with a resident in a manner that was not respectful or dignified. The resident, who was alert, oriented, and able to communicate needs, reported that the CNA told them to "shut up" in a forceful and rude manner while the resident was attempting to ask a question. This interaction was witnessed by another CNA, who confirmed that the statement was made in a disrespectful tone. The resident expressed feeling disrespected and upset by the CNA's behavior. The facility's internal investigation corroborated the resident's account, with the witness stating that the CNA was dismissive and verbally abusive toward the resident. The resident involved had significant medical needs, including quadriplegia, chronic respiratory failure, a tracheostomy, and ventilator dependence, and required staff assistance for care. Despite these vulnerabilities, the staff member failed to uphold the facility's policy requiring all employees to treat residents with kindness, respect, and dignity. Multiple interviews with staff and the resident confirmed that the CNA's conduct was inappropriate and constituted verbal abuse, violating the resident's right to be treated with respect and dignity.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Chelsea
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Katzman Family Center For Living | 1 mi | — | 5 | 0 |
| Highland Park Rehabilitation And Healthcare Center | 1 mi | — | 0 | 0 |
| The Massachusetts Veterans Home At Chelsea | 1 mi | — | 3 | 0 |
| Rehabilitation & Nursing Center At Everett (the) | 1.8 mi | — | 0 | 0 |
| The Center At Advocate | 2 mi | — | 3 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.