Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Hancock Park Rehabiliation And Nursing Center during CMS and state inspections, most recent first.
A resident with a complex medical history, including diabetes and pressure ulcers, did not receive diabetic foot care and skin checks as ordered by the physician. Despite being at high risk for skin breakdown, the facility failed to administer diabetic foot care on multiple occasions and did not complete weekly skin checks. Interviews revealed that the care was not performed as ordered, leading to the development of new heel ulcers.
The facility failed to provide a varied menu for residents on a renal diet, resulting in complaints about repetitive meals, particularly fish. Despite policies requiring menu reviews, the renal diet menu included fish four times in one week. Residents expressed dissatisfaction, and staff acknowledged the oversight, noting the issue had not been addressed despite being raised in committee meetings.
The facility did not maintain clean ice machines on three floors, with observations of black speckles and brown slimy substances inside the machines. Interviews revealed confusion over cleaning schedules, with the last preventative maintenance occurring seven months prior, leading to unsanitary conditions.
A facility failed to properly manage a resident's peripheral IV and IJ sites, leading to deficiencies in care. The peripheral IV was not replaced or rotated after 96 hours, and no order was obtained for extended dwell time, resulting in its use beyond the maximum dwell time. The IJ site lacked treatment orders for post-removal care. The resident, with multiple diagnoses, reported that the IV and dressings had not been changed since the hospital stay. Interviews revealed a lack of communication and documentation regarding IV site management.
The facility failed to provide appropriate dialysis care for two residents. One resident did not have their physician notified or orders obtained after an AV fistula revision, and their condition was not documented post-surgery. Another resident's pressure dressing was not removed as ordered after dialysis sessions. Staff interviews confirmed lapses in following protocols, highlighting deficiencies in adherence to dialysis guidelines.
A resident with COPD and cognitive communication deficit was found to have an unsecured Albuterol inhaler in their room, contrary to facility policy. The resident, who was cognitively intact, kept the inhaler on a bedside table and on their lap, expressing a need for immediate access. Staff interviews confirmed the policy was not followed, as the inhaler should have been secured.
A facility failed to ensure proper coordination of hospice services for a resident with severe cognitive impairment, resulting in a reduction of hospice aide visits without proper communication or documentation. The facility's social worker and DON were unaware of the changes, and the resident's family was not informed, leading to a deficiency in hospice service provision.
Failure to Provide Diabetic Foot Care and Skin Checks
Penalty
Summary
The facility failed to provide necessary treatment and services for a resident with pressure ulcers, consistent with professional standards of practice, to promote healing and prevent new ulcers from developing. The resident, who was admitted with a complex medical history including diabetes mellitus with neuropathy, foot ulcer, toe amputations, and pressure ulcer, did not receive diabetic foot care treatments and skin checks as ordered by the physician. The facility's policies required regular skin assessments and diabetic foot care, but these were not consistently performed. The resident was at high risk for skin breakdown, as indicated by a score of 10 on the Norton Plus Pressure Ulcer Risk Scale. Despite the care plan's instructions to administer treatments as ordered and follow facility protocols for skin breakdown prevention, diabetic foot care was not administered on multiple occasions, and weekly skin checks were not completed as required. The Treatment Administration Record showed that diabetic foot care was not administered 18 out of 23 opportunities in August and 13 out of 17 opportunities in September, with no documentation of refusal by the resident. Interviews with the resident and staff revealed that diabetic foot care was not performed as ordered, and skin checks were not routinely conducted. The Director of Nurses acknowledged the lack of documentation and adherence to physician orders, and the resident confirmed that diabetic foot care was not provided. The resident developed new bilateral heel ulcers, indicating a failure in the facility's care processes to prevent further skin breakdown.
Repetitive Meals for Renal Diet Residents
Penalty
Summary
The facility failed to provide a varied menu for residents on a renal diet, leading to complaints about repetitive meals. The facility's policy required menus to meet nutritional needs and be reviewed by a registered dietitian, but the renal diet menu included fish as the main meal four times in one week. This lack of variety was noted in Resident Dining Committee Meeting Minutes, and residents expressed dissatisfaction with the repetitive meals, particularly the frequent serving of fish. Interviews with residents and staff revealed that the issue had not been addressed despite being raised in committee meetings. The Registered Dietitian and Food Service Director acknowledged the oversight, with the dietitian noting that the repetition was not noticed until after the meals were prepared. Residents on the renal diet reported dissatisfaction, with some refusing meals due to the lack of variety and not being offered substitutes. The facility had been using a four-week cycle menu for the Spring/Summer season, which had not been updated to address these concerns.
Failure to Maintain Clean Ice Machines
Penalty
Summary
The facility failed to adhere to professional standards of practice for food safety and sanitation, specifically in maintaining clean and safe ice machines across three floors. Observations revealed that the ice machines on the 5-East and 5-West units, as well as other units, contained black speckles, brown slimy substances, and brown films inside the machines, which were full of ice. These conditions were noted during a surveyor's inspection and were confirmed by the Food Service Director and the Director of Maintenance. Interviews with the Food Service Director and the Director of Maintenance revealed a lack of clarity and oversight regarding the cleaning schedule and maintenance of the ice machines. The Director of Maintenance stated that the machines were cleaned every two weeks and that a vendor was responsible for quarterly maintenance. However, the last preventative maintenance was conducted seven months prior, in March 2024, indicating a lapse in the scheduled cleaning and maintenance routine. This oversight contributed to the unsanitary conditions observed in the ice machines.
Failure to Properly Manage IV and IJ Sites
Penalty
Summary
The facility failed to ensure the proper care and treatment of a peripherally inserted intravenous (IV) line device and an internal jugular (IJ) venous access site for a resident. The peripheral IV site was not managed according to professional standards, as the dressing was not changed, the line was not replaced or rotated after 96 hours, and no order was obtained for an extended dwell time. The line was used beyond the maximum dwell time of seven days. Additionally, the IJ site was not properly managed post-removal, as there were no treatment orders to remove, change, or apply a dressing, nor to monitor the site for signs of infection or bleeding. The resident involved was readmitted to the facility with multiple diagnoses, including bacteremia, end-stage renal disease on hemodialysis, diabetes mellitus, and pressure ulcers. Observations revealed that the resident had a peripheral IV in the right forearm with a dressing dated 9/21/24, and a loose dressing on the neck dated 9/25/24. The resident reported that the IV and dressings had not been changed since the hospital stay, and the dressing on the neck was from a previous IV catheter insertion site. Interviews with the resident and staff indicated a lack of communication and proper documentation regarding the management of the IV sites. The re-admission assessment did not include an evaluation of the IV sites, and the comprehensive care plan for IV antibiotic use was not developed until 10/2/24. The Director of Nurses confirmed that the peripheral IV should not have been in use beyond four days without an order for extended dwell time, and there were no orders related to the IJ site. The facility's failure to adhere to professional standards and policies resulted in the deficiency.
Deficiencies in Dialysis Care for Two Residents
Penalty
Summary
The facility failed to provide appropriate dialysis care and services for two residents, leading to deficiencies in their treatment. For Resident #47, the facility did not notify the physician or obtain necessary orders following a revision of the resident's left arteriovenous (AV) fistula. Additionally, there was no documentation of the resident's condition upon returning to the facility post-surgery. The resident was admitted with diagnoses including end-stage renal disease and diabetes mellitus, and the facility's records did not reflect any assessment or new orders for the care of the AV fistula post-revision. Observations over several days indicated that the resident's dressing was not properly managed, and the comprehensive care plan lacked a specific plan for the AV fistula revision. For Resident #32, the facility failed to remove the pressure dressing applied by the dialysis center to the fistula in the left arm, as ordered by the physician and recommended by the dialysis center. The resident, who was also diagnosed with end-stage renal disease, had a physician's order to remove the dressing after dialysis sessions on specific days. However, observations revealed that the dressing was not removed as required, and the resident reported that the facility staff sometimes forgot to remove it. The facility's communication book consistently noted the need to remove the dressing after four hours, but this was not adhered to. Interviews with facility staff, including nurses and unit managers, confirmed the lapses in following the prescribed protocols for both residents. The staff acknowledged the failure to assess Resident #47 post-surgery and to communicate and execute the necessary care for Resident #32's dialysis access site. These deficiencies highlight a lack of adherence to the facility's own dialysis guidelines and the Massachusetts Board of Registration in Nursing's standards of practice.
Unsecured Medication Storage for Resident
Penalty
Summary
The facility failed to ensure that all drugs and biologicals were stored securely, as required by their policy. Specifically, for one resident, an Albuterol Inhalation Aerosol Solution was left unsecured and unattended in the resident's room. The resident, who was admitted with diagnoses including acute pulmonary edema, COPD, and a cognitive communication deficit, was found to be cognitively intact according to a recent assessment. However, there was no documentation in the resident's care plans or assessments indicating that the resident was able to self-administer medication. During multiple observations, the resident was seen keeping the inhaler unsecured on a bedside table and on their lap while in a wheelchair. The resident expressed a preference for keeping the inhaler nearby for immediate use. Interviews with staff, including the Unit Manager and the Director of Nurses, revealed that the facility's policy was not being followed, as the medication should have been secured in a lock box or the nurse's medication cart if the resident was not assessed to self-administer medication.
Failure to Ensure Proper Hospice Service Coordination
Penalty
Summary
The facility failed to ensure that hospice services were provided in accordance with the agreement between the hospice and the facility for a resident with severe cognitive impairment and other medical conditions. The resident was admitted with diagnoses including cerebrovascular disease and dementia. The facility's policy required collaboration between the facility, hospice, and family to ensure continuity of care, but this was not achieved. The hospice aide schedule was reduced without proper communication or documentation, leading to a lack of awareness among the facility staff and the resident's family. The hospice care services agreement required the hospice to coordinate the implementation of the plan of care and communicate with the facility to ensure coordination of patient care services. However, the facility's social worker and director of nursing were not informed about the decrease in hospice aide visits from 3-4 times per week to 1-3 times per week. The family member of the resident expressed concerns about the lack of communication and was unaware of the reduction in services until after it occurred. Interviews with facility staff and hospice personnel revealed a lack of communication and documentation regarding the changes in the hospice aide schedule. The hospice staff indicated that they usually work with the resident and sign in and out, but the facility was not informed of the schedule changes. The hospice visit log showed inconsistencies in the frequency of visits, and there was no documentation in the hospice binder or electronic medical record to reflect the changes. This lack of collaboration and communication led to a deficiency in the provision of hospice services for the resident.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Quincy
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Regalcare At Quincy | 0.6 mi | — | 0 | 0 |
| South Cove Manor Nursing & Rehabilitation Center | 0.7 mi | — | 2 | 0 |
| John Scott House Nursing & Rehabilitation Center | 1.9 mi | — | 2 | 0 |
| Royal Braintree Nursing And Rehabilitation Center | 2.3 mi | — | 18 | 0 |
| Pope Nursing Home | 2.6 mi | — | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.