Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Heritage Manor Of Ville Platte during CMS and state inspections, most recent first.
A resident with severe cognitive impairment was subjected to alleged verbal abuse by a CNA, which was reported by another CNA to nursing staff. Although the incident was eventually brought to the attention of administration, the required abuse report was not submitted to the State Survey Agency within the mandated two-hour window. Staff interviews confirmed that facility policy required immediate reporting, but the administrator delayed the report due to other facility demands.
A resident with severe cognitive impairment and dysphagia experienced a choking incident that led to changes in diet orders, but the MDS assessments did not accurately reflect the resident's need for a mechanically altered diet or document episodes of coughing or choking during meals, despite these events being recorded in the medical record and incident reports.
A resident with a history of CVA and dysphagia was admitted, but the baseline care plan was not developed within the required 48-hour timeframe as per facility policy. The DON confirmed the delay in creating the care plan.
A resident with Huntington's Disease and a history of repeated falls did not have their comprehensive care plan updated after a quarterly MDS assessment. The care plan continued to list an active nasal fracture diagnosis instead of reflecting the resident's current status, as confirmed by MDS staff interviews.
A resident with Huntington's Disease and cognitive deficits experienced repeated episodes of coughing and difficulty swallowing during meals, which were observed by staff and other residents. Despite these symptoms and documentation by nursing staff, a timely swallowing assessment by ST was not completed, and the resident continued on a regular diet until the diet was later downgraded without a formal evaluation.
The facility failed to follow recipes for pureed meals for residents requiring a pureed diet. Dietary staff did not measure ingredients for pureed rotisserie chicken and broccoli cauliflower blend, using unmeasured amounts of water and thickener instead. Interviews confirmed that the recipes were not followed as required, potentially affecting the nutritional adequacy of the meals.
The facility failed to maintain proper infection control during wound care for a resident and did not adhere to isolation protocols for another resident with MRSA. Staff did not consistently use appropriate PPE, and a resident on isolation was improperly housed with a roommate, contrary to physician orders and facility policy.
The facility failed to properly administer medications to two residents, leading to deficiencies in care. A resident with a UTI did not receive a prescribed dose of Zyvox, while another resident's Voltaren Gel lacked a specified dosage on the EMAR, leading to improper application. These incidents were confirmed by facility staff.
A resident with unclear speech and cognitive intactness was found without necessary communication aids in their room, hindering their ability to communicate needs effectively. Staff confirmed the absence of aids and acknowledged the resident's communication difficulties.
A facility failed to provide necessary ADL assistance to residents, resulting in untrimmed facial hair and long, dirty fingernails. A resident with severe cognitive impairment was found with facial hair that should have been removed during scheduled bath days. Another resident expressed a desire for nail care, but staff oversight led to long, dirty fingernails. A third resident, requiring substantial assistance, also had excessively long nails due to a lapse in care responsibilities.
The facility did not accurately submit staffing information to CMS for FY Quarter 3 2024, triggering excessively low weekend staffing. A review showed more nursing hours were provided than required, but an employee failed to enter agency staff data. The administrator now handles this task.
A resident with multiple disabilities was sexually abused by another resident in an LTC facility. The incident was witnessed by a housekeeper and an LPN, who intervened and reported the abuse. The abused resident was unable to consent due to cognitive impairments, while the perpetrator was cognitively intact. The facility's policy on abuse was reviewed, confirming the incident as sexual abuse.
The facility failed to follow care plans for two residents, one requiring two-person assistance for transfers and another needing proper footwear to prevent falls. Both residents were not provided the specified care, leading to unsafe conditions.
Failure to Timely Report Alleged Verbal Abuse Incident
Penalty
Summary
The facility failed to ensure that an allegation of verbal abuse involving a resident was reported to the State Survey Agency within the required two-hour timeframe after the allegation was made known to facility administration. According to facility policy, any suspicion or allegation of abuse must be reported immediately to the administrator, who is then responsible for notifying the appropriate authorities within two hours if the incident involves abuse. In this case, a CNA reported to nursing staff that another CNA had used foul and derogatory language toward a resident with severe cognitive impairment. The incident was initially reported to the assigned nurses at the time it occurred, but the required incident report and subsequent notification to administration were delayed. The resident involved had significant cognitive impairment and multiple psychiatric diagnoses, including Alzheimer's disease, schizophrenia, and major depressive disorder, rendering her unable to participate in interviews. The alleged verbal abuse occurred during a shift change, and although staff members reported the incident to the appropriate nurses, the process for completing the incident report and escalating the matter to administration was not followed promptly. The administrator and DON were not informed until two days after the incident, at which point the accused CNA was suspended pending investigation. Despite being made aware of the allegation, the administrator did not enter the required report into the SIMS system within the mandated two-hour window. The initial attempt to submit the report was delayed, and technical issues further postponed the entry, resulting in the report being filed several days after the facility became aware of the incident. Interviews with staff confirmed that the facility's policy required immediate reporting, and the administrator acknowledged that the report was not submitted within the required timeframe due to competing priorities at the facility.
Inaccurate MDS Assessment Documentation Following Choking Incident
Penalty
Summary
The facility failed to ensure that Minimum Data Set (MDS) assessments accurately reflected a resident's clinical status. A resident with a history of cerebrovascular accident and dysphagia was admitted and subsequently experienced a choking incident during a meal, which required the Heimlich maneuver and resulted in a downgrade of the resident's diet to mechanical soft, and later to pureed with nectar consistency due to aspiration pneumonia. Despite these significant changes in the resident's condition and dietary orders, the MDS assessments did not accurately document the resident's need for a mechanically altered diet or the occurrence of coughing or choking during meals. Specifically, the Discharge Return Anticipated MDS did not indicate the resident was on a mechanically altered diet, and the Medicare 5-Day End of Part A Stay MDS failed to note the resident's coughing or choking episodes, even though these events were documented in the medical record and incident reports. These omissions were confirmed by the staff member responsible for MDS completion, who acknowledged that the assessments should have reflected the resident's actual status at the time.
Failure to Develop Baseline Care Plan Within 48 Hours of Admission
Penalty
Summary
The facility failed to develop a baseline care plan within 48 hours of admission for one resident. According to the facility's policy, a baseline care plan should be created within 48 hours of a resident's admission. Record review showed that a resident with a history of cerebrovascular accident and dysphagia was admitted on 03/07/2025, but the baseline care plan was not completed until 03/10/2025, exceeding the required timeframe. This was confirmed by the Director of Nursing, who acknowledged that the care plan was not developed within the policy's specified period.
Failure to Revise Care Plan After Quarterly Assessment
Penalty
Summary
The facility failed to revise a resident's comprehensive care plan following a quarterly assessment, as required by policy and regulation. Specifically, after a quarterly Minimum Data Set (MDS) assessment with an Assessment Reference Date (ARD) of 03/25/2025, the care plan for a resident with Huntington's Disease, altered mental status, cognitive communication deficit, and a history of repeated falls was not updated to reflect a history of a nasal fracture. The care plan continued to list an active diagnosis of an acute non-displaced fracture at the tip of the nasal bones, which had been initiated and last revised prior to the quarterly assessment. Interviews with MDS staff confirmed that the care plan should have been revised after the quarterly MDS to accurately reflect the resident's current status, but this was not done.
Failure to Complete Swallowing Assessment for Resident with Dysphagia Symptoms
Penalty
Summary
The facility failed to provide services that met professional standards of quality by not ensuring a swallowing assessment was completed for a resident who exhibited difficulty swallowing and coughing during meals. The resident, who had diagnoses including Huntington's Disease, altered mental status, and cognitive communication deficit, was observed coughing during meals on multiple occasions. Despite nursing staff and other residents noticing the resident's difficulty swallowing, and documentation in the medical record indicating coughing and swallowing issues, there was no evidence that a swallowing evaluation was performed in a timely manner. The facility's policy required therapy screenings within 48 hours when a change in function was noted, but this was not followed. Speech therapy (ST) notes did not document any swallowing evaluation or address the resident's coughing or choking episodes, even after nursing staff reported the issues. The speech therapist did not assess the resident's swallowing because the resident had already received the scheduled therapy visits for the week, despite the therapy director confirming that additional visits could be provided if needed. The resident's diet was eventually downgraded to mechanical soft after further observation of swallowing difficulties, but a formal swallowing evaluation was still not completed at that time.
Failure to Follow Pureed Diet Recipes
Penalty
Summary
The facility failed to ensure that menus were followed to meet the nutritional needs of residents requiring a pureed diet. Specifically, the facility did not adhere to the recipe for pureed meals for six residents on a pureed diet. The facility's policy required that food items be measured and prepared according to specified recipes. However, during an observation, it was noted that the dietary staff did not measure the ingredients for pureed rotisserie chicken and pureed broccoli cauliflower blend as per the recipe. Instead, the staff added unmeasured amounts of water and food thickener, deviating from the prescribed preparation method. Interviews with the Dietary Manager and the Director of Nursing confirmed that the dietary staff did not follow the recipes as required. The Dietary Manager acknowledged that water was used in preparing pureed foods, but confirmed that the staff member should have followed the recipe. The Director of Nursing also confirmed that the dietary staff should have adhered to the recipe for preparing the pureed meals. This failure to follow the recipe could potentially impact the nutritional adequacy of the meals provided to residents on a pureed diet.
Infection Control Deficiencies in Wound Care and Isolation Practices
Penalty
Summary
The facility failed to maintain an effective infection prevention and control program, resulting in deficiencies during wound care for Resident #5 and improper isolation for Resident #7. For Resident #5, the treatment nurse and assisting staff did not adhere to proper infection control practices during wound care. Observations revealed that the treatment nurse initially entered the room without a gown and later handled wound care supplies and equipment without maintaining sterility. The nurse used hand sanitizer after removing gloves but did not ensure that the new gloves remained uncontaminated. Additionally, scissors used during the procedure were not kept sterile, as they were placed on uncovered surfaces and handled without proper sanitation. Resident #7 was not properly isolated as per the physician's orders and facility policy. Despite being on contact and droplet precautions due to MRSA, Resident #7 was observed to have a roommate, which contradicted the isolation requirements. The facility's policy indicated that a resident on such precautions should not have a roommate if they are capable of self-care. However, the Director of Nursing allowed the resident to have a roommate, and staff did not consistently use N95 masks as required. The roommate was allowed to move freely in and out of the room without following isolation protocols, potentially compromising infection control measures. Interviews with staff, including the treatment nurse, registered nurse, CNA, LPN, and DON, confirmed the lapses in infection control practices. The staff acknowledged the inappropriate methods used during wound care and the failure to adhere to isolation orders for Resident #7. The facility's failure to follow established infection control procedures and physician orders contributed to the deficiencies observed during the survey.
Medication Administration Deficiencies
Penalty
Summary
The facility failed to administer medications properly for two residents, leading to deficiencies in meeting professional standards of quality. Resident #7, who had diagnoses including pneumonia, MRSA, and a UTI, was prescribed Zyvox Oral Tablet 600 mg to be taken twice daily for a UTI. However, the resident did not receive the evening dose on October 21, 2024, as confirmed by the Assistant Director of Nursing/ Infection Preventionist (S3ADON/IP) during an interview. This oversight indicates a lapse in following the prescribed medication regimen. Resident #19, admitted with conditions such as osteoarthritis and pain, was prescribed Voltaren Arthritis Pain External Gel 1% to be applied topically twice daily. The electronic medication administration record (EMAR) lacked a specific dosage for the Voltaren Gel, and the Licensed Practical Nurse (S16 LPN) confirmed that she did not measure the gel when applying it, as there was no dosage specified on the medical orders or EMAR. This was corroborated by a Corporate Registered Nurse (S7 Corporate RN), who confirmed that a dosage should have been specified. These incidents highlight the facility's failure to adhere to medication administration protocols, resulting in deficiencies in care for the residents involved.
Failure to Provide Communication Aids for Resident
Penalty
Summary
The facility failed to provide necessary communication aids for a resident with a communication deficit, as observed during a survey. The resident, who was admitted with diagnoses including dysphagia and hypertensive heart disease with heart failure, was found to have unclear speech and was dependent on staff for various activities of daily living. Despite being cognitively intact, the resident had difficulty communicating needs due to unclear speech, and there was no communication aid or board available in the resident's room to assist with communication. Interviews and observations confirmed that the resident struggled to communicate needs effectively, and staff, including an LPN, acknowledged the difficulty in understanding the resident's needs. The LPN confirmed the absence of any communication aids in the resident's room and noted that the resident would benefit from a communication board, as the resident was unable to write down wants or needs. This lack of communication support was a deficiency in the care provided to the resident.
Failure to Provide Adequate ADL Assistance
Penalty
Summary
The facility failed to provide necessary assistance for activities of daily living (ADLs) to residents who were unable to perform these tasks independently. Resident #16, who had severe cognitive impairment and was dependent on staff for personal hygiene, was observed with noticeable facial hair that should have been removed during scheduled bath days. Interviews with staff confirmed that the facial hair was not removed due to oversight, despite no reports of the resident refusing care. Resident #24, also with severe cognitive impairment and dependent on staff for personal hygiene, was observed with long fingernails and a thick brown substance under the nailbed. The resident expressed a desire for his nails to be cleaned and cut, but this was not done. Staff interviews confirmed the oversight, and it was noted that the resident's nails should have been maintained during ADL care. Resident #80, who required substantial assistance for personal hygiene, was found with excessively long and thick fingernails. The resident expressed a desire for nail trimming, but this was not performed. Staff interviews revealed that the responsibility for nail care was assigned to a treatment nurse, who acknowledged the oversight and confirmed that the nails had not been trimmed as required.
Failure to Accurately Submit Staffing Information to CMS
Penalty
Summary
The facility failed to accurately submit mandatory direct care staffing information to the Centers for Medicare & Medicaid Services (CMS) for Fiscal Year Quarter 3 2024, covering the period from April 1 to June 30. A review of the Payroll Based Journal (PBJ) Staffing Report for this period revealed that the facility triggered for excessively low weekend staffing. However, a review of the facility's Nursing/Ancillary Personnel Staffing Pattern Reporting Form dated October 30, 2024, indicated that the facility provided more hours than required for nursing coverage during the triggered dates. An interview with the facility's administrator on October 30, 2024, revealed that an employee failed to enter staffing information for agency staff working in the facility. This task is now performed by the administrator, as the responsible staff member no longer works at the facility.
Resident-to-Resident Sexual Abuse Incident
Penalty
Summary
The facility failed to protect a resident from sexual abuse and psychosocial harm by another resident. The incident occurred when a housekeeper observed a resident removing his hand from beneath another resident's covers near her bottom. The housekeeper immediately informed an LPN, who then witnessed the resident pulling back the covers and sliding his hand into the other resident's brief. The LPN intervened and removed the resident from the room. The resident who was abused had multiple diagnoses, including cerebral palsy, dysphagia, aphasia, quadriplegia, and unspecified intellectual disabilities. She was dependent on staff for all activities of daily living and unable to communicate her needs or wants. The incident was witnessed by staff, and it was determined that the resident could not consent to the inappropriate touch due to her cognitive impairments. The resident who committed the abuse had a history of cerebral infarction and other physical impairments but was cognitively intact with a BIMS score of 13. The facility's policy on abuse was reviewed, and it was found that the incident constituted sexual abuse as it involved nonconsensual sexual contact. The facility had substantiated the occurrence of sexual abuse, and the incident was reported to the appropriate authorities.
Failure to Implement Comprehensive Care Plans
Penalty
Summary
The facility failed to develop and implement a comprehensive person-centered care plan for two residents. For one resident, who required substantial/maximal assistance for transfers, the facility did not ensure that the resident was transferred by two-person assistance as specified in the care plan. The resident, who had severe cognitive impairment and multiple physical ailments including Parkinson's Disease and a recent fracture, was transferred by a single CNA without assistance, leading to an injury. The CNA admitted to not following the posted transfer instructions and instead relied on the resident's verbal indication that he could stand up, which was against the facility's policy. For another resident, who was at high risk of falls, the facility failed to ensure that the resident wore proper footwear as specified in the care plan. The resident, who had severe cognitive impairment and a history of falls, was observed wearing socks without grips instead of proper footwear. This was confirmed by an LPN during an interview. Both deficiencies highlight a failure to adhere to the care plans designed to ensure the safety and well-being of the residents. The facility's policies and procedures for transfers and fall prevention were not followed, leading to unsafe conditions for the residents involved.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Ville Platte
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Savoy Care Center | 7.6 mi | — | 3 | 0 |
| Prairie Manor Nursing Home | 8.9 mi | — | 2 | 0 |
| Eunice Manor | 14.6 mi | — | 2 | 0 |
| Oak Lane Wellness & Rehabilitative Center | 15.6 mi | — | 1 | 0 |
| Our Lady Of Prompt Succor Nursing Facility | 16.9 mi | — | 8 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.