Not rated by CMS — ratings are suppressed for new or low-volume facilities.
A standard survey is most likely before around September 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Solaris Healthcare East Orlando during CMS and state inspections, most recent first.
The facility did not promptly address or document grievances raised by the resident council, including repeated concerns about cold temperatures and food services. Staff failed to file formal grievances or track resolutions, and department managers were often unaware of ongoing issues. This resulted in unresolved complaints and a lack of compliance with the facility's grievance policy.
A resident with cognitive impairment reported being roughly handled by a male staff member, but the facility failed to investigate the allegation thoroughly. The Nightshift Supervisor did not clarify details or conduct a skin assessment and left incomplete paperwork for the Risk Manager. The facility's policy for immediate reporting and investigation was not followed, resulting in a deficiency.
Two residents experienced falls, and the facility failed to notify their emergency contacts as required by policy. In one case, an elderly female's husband was not informed until the next day, despite records indicating otherwise. In another case, an elderly male's nephew was not notified until the following morning, and the LPN admitted to not leaving a voicemail or contacting the second emergency contact.
Failure to Address and Document Resident Council Grievances
Penalty
Summary
The facility failed to act promptly and effectively upon grievances and recommendations raised by the resident council, as well as to demonstrate an active response for resolution of their complaints in a timely manner. Multiple residents reported that repeated complaints made during resident council meetings, particularly regarding cold temperatures and food/nutrition services, were not addressed or resolved by the facility. Review of resident council meeting minutes over a six-month period showed that issues such as cold temperatures and food concerns were brought up multiple times, but there was little to no documentation of follow-up actions or resolutions provided by the facility. Interviews with staff revealed that the Activities Director communicated resident council concerns to department managers but did not file formal grievances or consistently document actions taken. The Dietary Manager and Assistant Dietary Manager were not regularly present at resident council meetings and were unaware of ongoing food-related complaints. The Grievance Officer had not received any grievances from the resident council and assumed there were no complaints, indicating a lack of communication and formal grievance tracking between the resident council and facility administration. Facility policies required that grievances and concerns be documented, tracked, and followed up with written summaries of investigations and resolutions. However, the Activities Director acknowledged that repeated issues raised by residents were not formally documented or tracked, and there was no evidence that the facility's grievance policy was followed for concerns brought up by the resident council. This lack of documentation and follow-up resulted in unresolved resident concerns and a failure to honor residents' rights to voice grievances without discrimination or reprisal.
Failure to Investigate Abuse Allegation
Penalty
Summary
The facility failed to provide evidence of a thorough investigation into an abuse allegation made by a resident with mild to moderate cognitive impairment. The resident reported that a male staff member was rough with her, but she could not recall specific details or whom she had informed. The Nightshift Supervisor remembered the resident's report but did not ask for clarification or conduct a skin assessment. He completed paperwork regarding the allegation and left it for the Risk Manager without initiating an immediate investigation. The Risk Manager reviewed the investigation statements from facility staff but found no evidence of the time the allegation was made or when the incident occurred. There was also no verification with the involved staff about the timing of the alleged incident or why the Nightshift Supervisor did not start an investigation immediately. The facility's policy requires immediate reporting and investigation of abuse allegations, but this was not followed, leading to a deficiency in handling the abuse allegation.
Failure to Notify Emergency Contacts After Resident Falls
Penalty
Summary
The facility failed to notify emergency contacts of changes in condition for two residents who experienced falls. The first resident, an elderly female with moderate cognitive impairment, was admitted with conditions including sciatica and osteoarthritis. After a fall, the facility's records indicated that her husband was notified, but phone records showed no calls were made to the listed emergency contacts. The facility's protocol required notification of family members after such incidents, but the Weekend RN Nursing Supervisor could not recall the details of the notification and admitted to possibly using an outdated phone number. The second resident, an elderly male with a history of fractures and osteoarthritis, also experienced a fall. The facility's documentation claimed that his nephew, the first emergency contact, was notified, but the nephew reported not receiving any calls until the following morning. The Sea Breeze LPN UM admitted to not leaving a voicemail and failing to contact the second emergency contact, which was against the facility's policy. The facility's policy required prompt notification of the resident's family or representative in the event of an accident or incident. However, in both cases, the facility did not adhere to this policy, resulting in delayed communication with the residents' families. The Director of Quality Management and the DON acknowledged the lapses in following the established protocol for notifying emergency contacts.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Orlando
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Lotus Nursing And Rehabilitation Center | 0.2 mi | — | 0 | 0 |
| Palm Garden Of Orlando | 1.6 mi | — | 0 | 0 |
| Conway Lakes Health & Rehabilitation Center | 2.9 mi | — | 4 | 0 |
| Avante At Orlando Inc | 3 mi | — | 3 | 0 |
| Westminster Baldwin Park | 3.4 mi | — | 8 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.