Brookwood Gardens Rehabilitation And Nursing Cente
Inspection history, citations, penalties and survey trends for this long-term care facility in Homestead, Florida.
- Location
- 1990 S Canal Drive, Homestead, Florida 33035
- CMS Provider Number
- 105550
- Inspections on file
- 22
- Latest survey
- August 28, 2025
- Citations (last 12 mo.)
- 9
Citation history
Health deficiencies cited at Brookwood Gardens Rehabilitation And Nursing Cente during CMS and state inspections, most recent first.
The facility did not ensure that food was procured from approved sources or that food was stored, prepared, distributed, and served according to professional standards.
Surveyors found that the walk-in refrigerator and freezer were not maintaining safe temperatures, with the refrigerator reaching 55°F and the freezer at 40°F. Food items, including meats, eggs, and ice cream, were improperly stored and not kept at required temperatures, and condensation was observed. Maintenance staff were aware of the issue, but the equipment had not been repaired, and temperature logs did not reflect the actual unsafe conditions.
The facility was cited for repeated failures to effectively implement and sustain QAPI and QAA activities, resulting in ongoing deficiencies related to food procurement, storage, preparation, sanitary practices, and resident dignity during dining. Despite regular QAPI committee meetings and established policies, the same issues were identified in multiple surveys.
Surveyors identified repeated deficiencies related to resident dignity during dining, food procurement and sanitary practices, and essential equipment safety. Despite the presence of a QAPI committee with regular meetings and a policy in place, the facility did not demonstrate that effective corrective actions were implemented to resolve these ongoing issues.
Fifteen residents experienced delayed lunch tray delivery when CNAs waited for nurses to check and hand over trays, resulting in a 15-minute wait after the food cart arrived. Staff interviews confirmed that only nurses could remove trays from the cart, causing the delay and affecting residents' dining experience.
The facility did not properly organize or support Resident Council meetings, resulting in unresolved issues such as missing clothing, delayed call light responses, inadequate snacks, and dissatisfaction with food quality. Residents reported ongoing grievances, and staff interviews revealed that food preferences and alternative meal options were not consistently addressed or communicated. Documentation of follow-up and resolution for concerns raised in meetings was lacking.
Confidential resident health insurance information was left unattended and visible on a medication cart at one nursing station. A RN acknowledged the lapse, stating the information should have been covered according to facility protocol, but was not due to being occupied with resident care. The DON confirmed the expectation for all resident information to remain covered.
The facility did not maintain an effective pest control program, as evidenced by multiple sightings of roaches in resident areas and reports of bugs in rooms. Pest control services were reportedly provided weekly, but pests, including roaches and lizards, were still observed inside and outside the building.
The facility failed to ensure proper food safety and sanitation practices, including undated food items in the refrigerator, lack of a thermometer in the milk box, and a rust-laden dish machine hood ventilation system. These issues have the potential to affect the majority of residents who consume food orally.
The facility failed to provide advance directives documentation for seven residents. Record reviews and interviews revealed that while advance directives are part of the admission package, there is no documentation confirming that residents or their representatives were offered and declined to execute these directives. The facility's policy requires that any existing advance directives be included in the medical record, but this was not followed for the sampled residents.
The facility failed to implement an effective QAPI program, resulting in repeated deficiencies related to the labeling and storage of drugs and biologicals, sanitary food handling, and infection control. Despite having a QAA committee and PIPs in place, the facility did not address these issues effectively, putting 142 residents at potential risk.
A CNA improperly disposed of a biohazard bag in a bin with a white lid instead of the designated biohazard box, leading to a deficiency in infection control practices. The CNA later corrected the mistake, and the Director of Nursing confirmed the proper disposal procedures as per the facility's policy.
The facility failed to ensure the high temperature dish machine reached the required temperatures for the wash and final rinse cycles, affecting the sanitation of dishware for residents. Observations and interviews confirmed the issue, which was caused by a knife stuck in the dish machine drain.
A CNA was observed standing while assisting a resident with breakfast, contrary to the facility's protocol requiring staff to be seated to maintain resident dignity. The DON confirmed the requirement, and the facility's policy emphasizes treating residents with respect and dignity during daily activities.
The facility failed to accurately code the MDS for a resident who was discharged home, incorrectly indicating that the resident was discharged to a hospital. The error was identified through record reviews and acknowledged by the MDS Coordinator as an oversight.
The facility failed to maintain accurate drug records for a resident's Clonazepam 0.5 mg tablets. A narcotic count revealed a discrepancy between the blister pack and the Controlled Drug Receipt/Proof of use/Disposition form. The nurse admitted to forgetting to sign the form after administering the medication due to being distracted. The facility's policy mandates special handling and record-keeping for controlled drugs, which was not followed in this instance.
A facility failed to properly store medications for a resident, as two tablets were found in the resident's room without staff present. The resident, who has Systemic Lupus Erythematosus, was not approved to self-medicate. Facility protocol was followed after the discovery.
A facility failed to ensure a resident with multiple contractures wore prescribed splints to prevent worsening of their condition. Despite a physician's order and multiple observations, the resident was not consistently wearing the required splints, and the care plan lacked necessary interventions.
A resident with multiple health conditions, including dementia, experienced severe constipation and fecal impaction due to the facility's failure to monitor and document bowel movements. Despite care plans and physician orders, staff did not implement necessary interventions, leading to the resident's hospitalization and subsequent death from septic shock and other complications.
A resident with multiple health conditions was found to have a fecal impaction upon hospital admission, leading to septic shock and death. The facility failed to consistently monitor and document the resident's bowel movements, despite having a bowel management protocol in place. The resident's condition deteriorated after a fall, highlighting significant lapses in care and communication among staff.
Non-Compliance with Food Procurement and Handling Standards
Penalty
Summary
The facility failed to procure food from approved or satisfactory sources and did not store, prepare, distribute, or serve food in accordance with professional standards. This deficiency was identified during the survey process, indicating non-compliance with established food safety and handling requirements. No additional details regarding specific residents, staff, or events leading to the deficiency are provided in the report.
Failure to Maintain Safe Temperatures in Walk-In Refrigerator and Freezer
Penalty
Summary
The facility failed to ensure that the walk-in refrigerator and walk-in freezer were functioning properly, as observed during a kitchen tour. The walk-in refrigerator was found to have an exterior temperature of 50°F and an interior temperature of 55°F, with condensation noted on stored items such as produce, pasteurized eggs, juices, and thawed meats. The walk-in freezer was observed with an exterior temperature of 38°F and an interior temperature of 40°F, and foods inside, including breakfast foods, vegetables, meats, and ice cream, were not frozen and were soft to the touch. Photographic evidence was submitted to document these findings. Interviews revealed that maintenance staff had been aware for some time that the temperatures in both units were not within acceptable ranges, but repairs had not been completed. Review of temperature logs for the walk-in refrigerator and freezer showed recorded temperatures within acceptable ranges, which did not match the actual observed temperatures during the survey. The facility's Food Storage Policy required refrigerators to be maintained at 41°F or below and freezers at 0°F or below, with daily temperature recordings and internal thermometers, but these requirements were not met at the time of the survey.
Repeated Deficiencies in QAPI and QAA Implementation
Penalty
Summary
The facility failed to ensure effective implementation and sustainability of its Quality Assurance and Performance Improvement (QAPI) and Quality Assessment and Assurance (QAA) activities, as evidenced by repeated deficiencies identified during multiple recertification surveys. Specifically, the facility was cited for ongoing issues related to food procurement, storage, preparation, and sanitary practices, as well as resident rights concerning dignity during dining. These deficiencies were noted in both the previous and current recertification surveys, indicating a pattern of non-compliance and insufficient corrective action over time. During a QAPI review, it was confirmed that the QAPI committee, which includes the NHA, DON, Assistant DON, Medical Director, Pharmacy Representative, and all department heads, had met recently and reviewed activities and goals related to previously cited deficiencies. Despite having a documented policy outlining the purpose and scope of the QAA committee and QAPI program, the facility continued to exhibit repeated deficient practices in the same areas, demonstrating a lack of effective and sustained improvement.
Repeated Deficiencies in Dignity, Food Safety, and Equipment Despite QAPI Oversight
Penalty
Summary
The facility failed to demonstrate that effective plans of action were implemented to correct previously identified quality deficiencies. Repeated deficiencies were cited in the areas of resident dignity during dining (F550), food procurement, storage, preparation, and sanitary practices (F812), and essential equipment in safe operating condition (F908). These deficiencies were observed during both the previous and current recertification surveys, indicating that the same issues persisted over time. The survey history shows that the facility was cited for F550 and F812 in both surveys, and F908 was added in the most recent survey. During a review of the Quality Assurance and Performance Improvement (QAPI) committee activities, it was found that the committee, which includes the NHA, DON, Assistant DON, Medical Director, Pharmacy Representative, and all department heads, had last met on 08/15/2025. Despite the existence of a QAPI committee and a policy outlining its purpose and scope, the facility did not provide evidence that effective corrective actions were implemented to address the recurring deficiencies. The report is based on observations, interviews, and record reviews conducted by surveyors.
Delayed Meal Tray Delivery Compromises Dignified Dining Experience
Penalty
Summary
The facility failed to ensure a dignified dining experience for residents who dined in their rooms, as lunch trays for 15 out of 22 residents on the 300 South Cart 1 were not delivered in a timely manner. Observations showed that after the food cart arrived, Certified Nursing Assistants (CNAs) waited by the cart and did not deliver trays to residents until nurses handed the trays to them. The lunch cart sat for approximately 15 minutes before the trays were distributed, resulting in a delay in meal service for the affected residents. Interviews with staff revealed that CNAs were not permitted to deliver trays until a nurse checked the consistency of the food with the meal ticket and physically handed the tray to the CNA. The Director of Nursing and a Registered Nurse confirmed this process, stating that only nurses could remove trays from the cart and that trays should be passed within five minutes of arrival. However, the observed practice led to a significant delay, impacting the residents' right to a dignified and timely dining experience.
Failure to Organize and Address Resident Council Concerns
Penalty
Summary
The facility failed to ensure that resident group meetings, specifically the Resident Council, were organized and structured in a manner that supported residents' rights to participate and have their concerns addressed. Observations of a Resident Council meeting showed low attendance, with only one consistent council member and several first-time attendees. Review of meeting minutes from January through May revealed ongoing, unresolved issues such as missing clothing, delayed call light responses, inadequate snack availability, and dissatisfaction with food quality. There was no meeting held in June, and no documentation was found regarding follow-up or resolution of previously raised concerns. Interviews with residents indicated continued dissatisfaction with food quality, small portion sizes, and repetitive meals, as well as ongoing issues with missing clothing and unresolved grievances. The Food Service Director stated that menus are developed corporately and only slightly adjusted based on resident input, with no always available menu. Alternative meal options are dependent on leftovers or available items, and residents dining in-room must request alternatives to be informed of them. CNAs are expected to offer alternatives and report unmet needs, but there was no verification of this process. Portion increases are only made after reported weight loss or formal requests to the dietitian. The facility's policy requires prompt action on grievances and documentation of responses, but these steps were not demonstrated.
Unattended Resident Health Information Left Visible at Nursing Station
Penalty
Summary
A deficiency occurred when confidential resident information, specifically a census containing health insurance details, was left unattended and visible on top of a medication cart at the East Nursing Station. This was observed by a surveyor, who noted that the information was accessible and not secured while staff were away from the cart. Upon return, a registered nurse acknowledged that the facility's protocol requires resident information to be covered at all times, but admitted to not following this protocol due to assisting a resident and forgetting to secure the documents. The Director of Nursing confirmed that the expectation is for all resident information to remain covered. Facility policy also states that resident health information must be kept private and confidential.
Failure to Maintain Effective Pest Control Program
Penalty
Summary
The facility failed to maintain an effective pest control program, resulting in the presence of roaches within the building. During observations, a roach was seen crawling on the wall behind a resident who was in bed, and another roach was observed outside a resident's room in the 300 South Wing. Additionally, while interviewing a resident's wife, a roach was seen crawling up the wall in the same wing. The resident's wife also reported the presence of bugs in the room. The Administrator confirmed that pest control services are provided weekly and acknowledged recent sightings of pests, including lizards and baby lizards, both inside and outside the facility. The facility's pest control policy requires ongoing efforts to keep the building free of insects and rodents, with services provided by an external company and assistance from maintenance staff as needed.
Food Safety and Sanitation Deficiencies
Penalty
Summary
The facility failed to ensure proper food safety and sanitation practices in the kitchen, affecting the majority of its residents. During an initial kitchen tour, surveyors observed opened and undated mozzarella cheese and egg salad in the walk-in refrigerator. The Accounts Manager/Food Service Director confirmed that these items should have been dated when opened and discarded if not properly labeled. Additionally, the milk box was found to lack a thermometer, which is necessary to ensure that cold foods are maintained at temperatures of 41 degrees Fahrenheit or below. The Accounts Manager/Food Service Director acknowledged the absence of the thermometer and stated that one would be placed in the milk box immediately. Further observations revealed that the dish machine hood ventilation system was rust-laden, despite a previous citation for the same issue. The Accounts Manager/Food Service Director admitted that the vent should be cleaned daily. Even after an attempt to clean the vent, rust was still present. These deficiencies in food storage, labeling, and equipment maintenance have the potential to affect one-hundred and thirty-two out of one-hundred and forty-two residents who consume food orally in the facility.
Failure to Document Advance Directives for Residents
Penalty
Summary
The facility failed to provide advance directives documentation for seven out of seven sampled residents. Record reviews for Residents #102, #137, #305, #307, #65, #76, and #77 showed no written documentation related to advance directives. Interviews with the Administrator, Social Services Director, and Admission Director revealed that while advance directives are part of the admission package, there is no documentation confirming that residents or their representatives were offered and declined to execute these directives. The facility's policy requires that any existing advance directives be included in the medical record, but this was not followed for the sampled residents. The Social Services Director and Admission Director confirmed that advance directives are explained to residents or their representatives upon admission, and they are informed to bring any existing documents to the facility. However, there is no signed documentation indicating that residents were offered advance directives and chose not to execute them. This lack of documentation was acknowledged by the Administrator and Social Services Director during interviews, indicating a systemic issue in the facility's process for handling advance directives.
Failure to Implement Effective QAPI Program
Penalty
Summary
The facility failed to ensure an effective Quality Assessment and Assurance (QAA) committee/Quality Assurance/Performance Improvement (QAPI) program, as evidenced by not implementing corrective plans of action for repeated deficiencies. These deficiencies were related to the labeling and storage of drugs and biologicals, sanitary food handling, and infection control. The facility's survey history revealed that these issues were previously cited during the last recertification survey. Despite having a QAA committee that meets monthly and includes various key staff members, the facility did not address these repeated deficiencies effectively. During an interview, the Administrator mentioned that the committee has Performance Improvement Plans (PIPs) in place, such as those for decreasing falls, but did not provide evidence of effective plans for the cited deficiencies. The facility's policies and procedures outline a comprehensive QAPI plan, but the repeated citations indicate a failure to implement these plans effectively. At the time of the survey, there were 142 residents residing in the facility, potentially at risk due to these ongoing issues.
Improper Disposal of Biohazard Material
Penalty
Summary
The facility failed to properly dispose of biohazard material for one resident. During a wound care observation, a CNA disposed of a biohazard trash bag into a bin with a white lid instead of the designated biohazard box. The CNA admitted to placing the bag in the wrong bin due to nervousness and later corrected the mistake by moving the bag to the proper biohazard container. This incident was observed and documented by surveyors, who noted the improper disposal of biohazard material in the soiled utility room. The Director of Nursing confirmed that all materials containing blood or body fluids should be placed in a biohazard bag and then into a box labeled Biohazard. The facility's policy on waste disposal, dated October 2019, mandates that all infectious and regulated waste be handled in a safe and appropriate manner, using color-coded or labeled containers. The policy also specifies that the Infection Preventionist and the environmental services director are responsible for ensuring proper waste disposal. Despite this policy, the CNA's error in disposing of the biohazard bag led to a deficiency in infection control practices.
Dish Machine Temperature Deficiency
Penalty
Summary
The facility failed to ensure the high temperature dish machine for the wash cycle and the final rinse cycle was working properly. Observations revealed that the wash dial was at 150 degrees Fahrenheit and the final rinse dial was at 174 degrees Fahrenheit, which did not meet the required temperatures of 160 degrees Fahrenheit for the wash cycle and 180 degrees Fahrenheit for the final rinse cycle. This issue was observed during multiple cycles, indicating a consistent problem with the dish machine's temperature regulation. Interviews with the Accounts Manager/Food Service Director and Staff A, Dietary Aide, confirmed that the dish machine was not reaching the required temperatures. The Accounts Manager/Food Service Director noted that the dish machine log for breakfast showed different temperatures, which were also incorrect. The issue was identified to be caused by a knife stuck in the dish machine drain, which was later resolved by a technician. However, the deficiency was present at the time of the survey, affecting the sanitation of dishware for the residents who eat orally in the facility.
Failure to Provide Dignity During Meal Assistance
Penalty
Summary
The facility failed to provide dignity while dining for one resident, as evidenced by a CNA standing while assisting the resident to eat breakfast. The observation occurred on 04/24/2024 at 8:46 AM, where Staff E, a CNA, was seen standing while assisting Resident #27. The resident had been admitted with a diagnosis that included morbid obesity and had a care plan initiated for potential nutritional problems, which included assistance with meals. The CNA acknowledged awareness of the facility's protocol to be seated while assisting residents but cited the bed height as a reason for standing. The Director of Nursing confirmed that staff are required to be seated next to residents while assisting with meals to provide dignity. The facility's policy on dignity, dated 12/2017, mandates treating each resident in a manner that promotes their quality of life, including being seated while assisting with eating. The failure to follow this protocol was observed and confirmed through staff interviews and record reviews, highlighting a deficiency in maintaining resident dignity during meal assistance.
Inaccurate MDS Coding for Resident Discharge
Penalty
Summary
The facility failed to accurately code the Minimum Data Set (MDS) for a resident who was discharged. Specifically, the MDS for one resident indicated that the resident was discharged to a hospital, while the resident was actually discharged to home. This discrepancy was identified during a review of the resident's records, which showed that the resident was admitted to the facility and later discharged home in stable condition. The resident's care plan also indicated that the resident wished to be discharged to home with a sister-in-law, and the discharge summary confirmed that the resident was discharged home with signed discharge instructions. The error was acknowledged by the MDS Coordinator during an interview, who stated that it was an oversight and would be corrected immediately. The facility's policy on Resident Assessment Instrument (RAI) emphasizes the importance of accurate and comprehensive documentation of the MDS to ensure proper assessment and care planning for residents. However, in this instance, the policy was not adhered to, resulting in inaccurate coding of the resident's discharge status.
Failure to Maintain Accurate Controlled Drug Records
Penalty
Summary
The facility failed to maintain accurate drug records for controlled substances, specifically for a resident's Clonazepam 0.5 mg tablets. During a narcotic count, it was observed that the blister pack contained 33 tablets, while the Controlled Drug Receipt/Proof of use/Disposition form indicated 34 tablets. The discrepancy was noted on 04/24/24, with the last recorded administration on 4/23/2024. The electronic medication administration record showed that the medication was administered on 4/24/2024 at 1:16 PM, but the nurse, Staff C, admitted to forgetting to sign the form after administering the medication due to being distracted. The Director of Nursing confirmed that nurses are required to sign out controlled medications on the appropriate form at the time of removal from the blister pack. The facility's policy on controlled drugs, dated 10/2017, mandates special handling, storage, disposal, and record-keeping for Schedule II, III, and IV drugs. The policy specifies that a control sheet must be maintained for each substance, including the number on hand, time of administration, and the signature of the administering nurse. The failure to adhere to these procedures led to the observed discrepancy in the controlled drug records.
Improper Medication Storage
Penalty
Summary
The facility failed to properly store medications for one resident, as evidenced by the observation of medication in the resident's room without staff present. During a survey, two small, white, circular tablets were found inside a transparent medicine cup on a side table next to the resident's bed. The resident stated that the medication was given by the overnight nurse and kept due to not wanting to take it on an empty stomach. The LPN on duty was unaware of any medication being administered to the resident and confirmed that the resident was not approved to self-medicate. Facility protocol requires that any found medication be retrieved, the resident educated, the medication disposed of, and the supervisor notified, which was followed in this instance after the surveyor's observation. The resident involved had a diagnosis of Systemic Lupus Erythematosus and was cognitively intact with a BIMS score of 14. The resident's care plan included interventions for pain management related to lupus, depression, weakness, and decreased mobility. The resident had a physician's order for Acetaminophen 325 mg to be taken as needed for pain. The facility's policy on medication storage mandates that drugs and biologicals be stored in a safe, secure, and orderly manner, and no residents are allowed to have medications in their rooms without staff present. The Director of Nursing confirmed that no residents in the facility are approved to self-medicate and that education is provided to prevent unauthorized medication in resident rooms.
Failure to Ensure Splint Device Usage for Contracture Management
Penalty
Summary
The facility failed to ensure that a splint device was in place to prevent worsening of left hand and left elbow contractures for a resident. Multiple observations over several days revealed that the resident, who had contractures on both elbows and hands, was not wearing the prescribed hand rolls or splints. Despite a physician's order for the resident to wear a left grip hand splint and left elbow contracture management splint daily, these devices were not observed on the resident during the survey period. The resident, who has a history of multiple sclerosis, diabetes mellitus, functional quadriplegia, and contractures, was admitted to the facility in 2016 and had recently returned from a hospital stay. The resident's care plan, which was revised in February 2024, did not include interventions with splints, despite the resident's significant contractures. Interviews with staff indicated that the resident had only started wearing the splint on 4/23/2024, and even then, it was only tolerated for a few hours per day. The Director of Rehab confirmed that the resident was evaluated and prescribed the splints on 4/23/2024, but the resident had not been wearing them consistently. The facility's policy on assistive devices and equipment requires that all residents be screened and evaluated for appropriate rehab equipment upon admission, transfer, or return. However, this policy was not adequately followed, leading to the deficiency in the resident's care.
Failure to Prevent Fecal Impaction Leading to Resident's Death
Penalty
Summary
The facility failed to ensure that a resident was free from abuse and neglect, resulting in the resident's death due to fecal impaction. The resident, who had multiple clinical diagnoses including cachexia, anorexia, and dementia, was admitted to the facility and had orders for medications to manage constipation. Despite these orders, the facility staff did not adequately monitor or document the resident's bowel movements, leading to severe constipation and fecal impaction. The resident was found hypotensive and hypothermic upon arrival at the hospital and was diagnosed with septic shock, fecal impaction of the colon, metabolic acidosis, and a closed traumatic brain injury, ultimately leading to the resident's death. The resident's care plans indicated a risk for constipation and included interventions such as encouraging fluids, monitoring medications, and documenting bowel movements. However, the facility staff failed to implement these interventions effectively. The last documented bowel movement was several days before the resident's fall, and there was no follow-up to ensure the resident's bowel health was maintained. The resident's condition deteriorated, leading to a fall and subsequent transfer to the hospital, where the severe complications were identified. Interviews with facility staff revealed inconsistencies in monitoring and documenting the resident's bowel movements. The Director of Nursing and other staff members acknowledged that the resident was independent but required assistance at times. Despite this, the staff did not adequately track the resident's bowel movements or respond to signs of constipation. The facility's policy on preventing abuse and neglect was not followed, resulting in the resident's severe health decline and eventual death.
Failure in Bowel Management Leads to Resident's Death
Penalty
Summary
The facility failed to ensure that a resident received care and treatment in accordance with professional standards of practice related to bowel management. The resident, who had a history of cachexia, anorexia, nutritional anemia, type 2 diabetes mellitus, and disease of the esophagus, was found to have a fecal impaction upon admission to the hospital. The resident's care plan included interventions for constipation, but these were not adequately followed, leading to the resident's hospitalization and subsequent death due to complications from fecal impaction and septic shock. The resident's medical records indicated that the last documented bowel movement was several days before the incident. Despite having orders for medications to manage constipation, there was a lack of consistent monitoring and documentation of the resident's bowel movements. The facility's bowel protocol, which included steps to be taken when a resident had not had a bowel movement for three days, was not effectively implemented. Interviews with staff revealed that while they were aware of the protocol, there was a failure in communication and documentation, leading to the resident's condition being overlooked. On the day of the incident, the resident was found pale and lethargic after falling from a wheelchair. Despite being assessed and transferred to the hospital, the resident's condition deteriorated, and she was diagnosed with septic shock, fecal impaction, metabolic acidosis, and a closed traumatic brain injury. The facility's failure to adhere to its bowel management protocol and adequately monitor the resident's condition contributed to the resident's severe health decline and eventual death.
Latest citations in Florida
Surveyors found that the facility failed to comply with 42 CFR 483.73(a) by not conducting the required annual review and update of its Emergency Preparedness (EP) plan. During record review, no documentation showed that the EP plan had been reviewed or updated within the past year, and the Administrator confirmed that the Emergency Management Plan had not been reviewed or revised as required.
Surveyors found that smoke/fire-rated enclosures were not properly maintained, with penetrations in smoke barriers in several general storage rooms across multiple smoke compartments. The Maintenance Director stated that insulation and fiberglass were used to pack and cover these holes but could not confirm that the materials were approved for fire-rated construction. Inspectors observed penetrations covered with fiberglass and noted a hole in one fiberglass panel in a storage room, resulting in a deficiency under NFPA 101 requirements for smoke barrier construction.
Surveyors found that fixed patient-care electrical equipment was not properly maintained or inspected in accordance with NFPA 99. In one room, a bedside remote had mismatched insulation and exposed wiring, and in another room, a call button receptacle had exposed low-voltage conductors. The Maintenance Director acknowledged both issues and reported that new bed remotes had been received but not yet installed.
Surveyors found that the facility failed to maintain a safe, clean, and homelike environment, with strong, persistent urine and feces odors noted throughout multiple halls and confirmed by staff. On two nursing units, hallways and resident rooms contained torn flooring, food debris, broken blinds, dirty and leaking toilets and sinks, rusted and corroded fixtures, missing outlet covers with oxygen concentrators plugged in, exposed light sockets, unmade and visibly soiled beds, and black, mold-like substances on walls and around toilet bases. Bathrooms had missing ceiling tiles, cracked door facings with brown stains, used briefs and torn toilet paper on floors, and toilets with brown or rust-like buildup. Outside, the patio and fencing area had broken and rotted railings, exposed rusted nails, fallen palm fronds, and overgrown vegetation, and the Administrator acknowledged the area was not safe for residents. Housekeeping and maintenance staff described daily cleaning and a work-order process, but the Maintenance Director reported being unaware of many of the observed issues, and the DON confirmed there was no specific environmental cleaning policy despite job descriptions and a general policy requiring a safe, sanitary, and comfortable environment.
A resident exited the building through a bedroom window, walked off the property, and was observed and redirected by staff with assistance from law enforcement, who encountered the resident down the road and helped escort the resident back. The facility’s internal documentation lacked staff or witness statements and characterized the event as the resident remaining on facility grounds without injury. Despite the resident’s account, a police report, and a maintenance staff report confirming that the resident left the premises and that law enforcement responded, the DON did not report the incident to required state and federal agencies, even though the DON acknowledged that any incident involving law enforcement response must be reported.
A resident with moderate cognitive impairment and a history of stroke was repeatedly observed over several days in visibly soiled clothing and bedding, with a strong urine odor, despite stating multiple times that he had requested assistance with changing and hygiene. Documentation indicated he was independent with toileting and personal hygiene and only occasionally incontinent, but his care plan lacked detail on the level of assistance needed, while an LPN reported he actually required staff help with bathing, grooming, toileting, and care. Laundry practices involved leaving clean, labeled clothing bagged in the linen room for nursing staff to distribute rather than returning it directly to rooms, and the DON reported that staff were expected to round every two hours and as needed to keep residents clean and dry, although there were no written ADL or resident care policies in place.
Surveyors observed four full O2 cylinders on one nursing unit stored unsecured directly on the floor under a sign labeled "FULL CYLINDERS" instead of in a secured storage rack. The ADON confirmed the cylinders were full and should not be on the ground. Reference to NFPA 99 showed that freestanding cylinders must be protected from damage and properly chained or supported in a stand or cart. The DON and Maintenance Director both acknowledged that O2 cylinders are required to be stored in a secure rack, should never be on the floor, and that unsecured cylinders on the floor present a safety risk.
A resident with multiple cardiopulmonary conditions and a documented full code status was found unresponsive without pulse or respirations during the night shift. A CNA notified the RN, who either instructed CNAs to clean and cover the resident or, per her and an LPN’s account, called a code blue and performed CPR with the LPN for about 20 minutes before stopping, without calling 911. The RN believed the resident was on hospice and did not verify code status, then notified the DON, provider, and family instead of EMS. Several hours later, after the DON called the facility and asked whether 911 had been contacted, the RN called 911 and briefly reinitiated CPR shortly before EMS arrived and pronounced the resident deceased, documenting postmortem changes. The facility’s investigation and root cause analysis found that staff failed to follow policy requiring immediate EMS activation and continuous CPR for full code residents until EMS arrival, leading to an Immediate Jeopardy finding.
A resident with full code status was found unresponsive without respirations or pulse during the night shift. An RN and an LPN initiated CPR but did not activate EMS, and they discontinued CPR after about 20 minutes. The RN, who lacked documented orientation and competency assessment and had obtained BLS certification through a fully online, non–instructor-led course, pronounced the resident deceased without authority and later stated she believed the resident was on hospice and did not verify code status. The LPN’s BLS certification was expired, and a CNA with an expired BLS certification performed several chest compressions despite facility policy that CNAs were not to perform CPR. The RN had not participated in documented code blue drills, and leadership confirmed that required clinical orientation and skills competencies had not been completed for her, leading surveyors to determine that staff were not adequately trained or competent to respond to a cardiopulmonary arrest for a full code resident, resulting in an Immediate Jeopardy finding.
Surveyors found multiple instances of improper use of relocatable power taps (RPTs) and extension cords during a facility tour with the Maintenance Director. In the social services office, an RPT was plugged into another RPT connected to a wall outlet, with the cord running across a walkway and taped to the floor. In the multipurpose room, a television was plugged into an extension cord, and in the MDS office, an RPT was plugged into another RPT with an outlet adapter in use. These conditions did not comply with NFPA 101, NFPA 99, and NFPA 70 standards governing electrical equipment, power strips, and extension cords.
Failure to Annually Review and Update Emergency Preparedness Plan
Penalty
Summary
Surveyors identified a deficiency related to the facility’s Emergency Preparedness (EP) Program under 42 CFR 483.73(a). During record review at 4:00 PM, surveyors examined the facility’s EP documentation and found no evidence that the emergency preparedness plan had been reviewed or updated on an annual basis as required. The regulation mandates that LTC facilities develop and maintain an emergency preparedness plan that is reviewed and updated at least annually to comply with applicable Federal, State, and local emergency preparedness requirements. In an interview, the Administrator acknowledged that the facility’s Emergency Management Plan had not been reviewed or updated. No documentation was provided to show that the required annual review and update of the EP plan had occurred. The deficiency is based solely on the lack of documented annual review and update of the emergency preparedness plan by facility administration; no specific resident cases or clinical events were described in the report.
Plan Of Correction
Preparation and/or execution of the Plan of Correction does not constitute admission or agreement of the provider of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The Plan of Correction is prepared and/or executed solely because it is required by the provision of Federal and State law. Facility EP was reviewed and signed off on by the DON, Maintenance Director and Administrator. The facility has determined that all residents have the potential to be affected. An in-service education program will be conducted by the administrator. The administrator will conduct monthly random checks to verify completed documentation.
Improper Repair of Smoke Barrier Penetrations in Multiple Smoke Compartments
Penalty
Summary
Surveyors identified a deficiency in the facility’s maintenance of smoke/fire-rated enclosures, specifically related to penetrations in smoke barriers in multiple smoke compartments. During an interview, the Maintenance Director reported that insulation was used to pack holes and then covered with fiberglass in general storage rooms in smoke compartments 1, 2, and 3, but was unable to confirm whether these materials were approved for use in fire-rated walls. Subsequent observation showed that the penetrations were indeed covered with fiberglass, and one general storage room in smoke compartment 2 had a hole in one of the fiberglass panels. The report states that this failure to properly maintain penetrations through smoke/fire-rated construction could allow smoke and flammable gases to spread to other areas and cause the smoke/fire-rated construction to fail to perform as designed.
Failure to Maintain and Inspect Patient-Care Electrical Equipment
Penalty
Summary
Surveyors identified a deficiency in the facility’s compliance with NFPA 99 requirements for testing and maintaining fixed patient-care electrical equipment. During an observation in one resident room, the bedside remote was found to have two different types of insulation and exposed wiring. In another resident room, the call button receptacle was observed with exposed low-voltage conductors. These conditions were noted during a survey of two of six smoke compartments. During an interview conducted at the time of the observations, the Maintenance Director stated that the facility had just received a new shipment of bed remotes and had not yet replaced the existing ones. The Maintenance Director also acknowledged the issue with the exposed conductors at the call button receptacle. The surveyors cited this as a failure to properly inspect and maintain fixed patient care electrical equipment in accordance with NFPA 99 (2012 Edition), sections 10.3 and 10.5.2.1.
Widespread Odors and Environmental Disrepair in Resident Care Areas
Penalty
Summary
Surveyors identified that the facility failed to provide a safe, clean, comfortable, and homelike environment as required by 42 CFR 483.10(i). Upon entrance to the building on multiple days, surveyors noted a strong, pungent odor of urine and feces throughout the facility, with the odor particularly strong on the 200, 300, and 400 halls. Staff interviews confirmed that the building "usually smells like" urine, and staff attributed the odor to residents defecating and urinating on the floor, an old building structure, and cleaning products that sanitize but do not deodorize. Housekeeping staff reported that they clean resident rooms daily but that nursing staff must first clean fecal and urine waste before housekeeping can sanitize, and delays by nursing staff in doing so postponed housekeeping’s ability to address the odors. On the 300 unit, surveyors observed multiple environmental and sanitation issues in resident rooms and bathrooms. The hallway had torn flooring, food particles, and a butter knife on the floor. Individual rooms had food debris, a straw on the floor, and broken blinds. Bathrooms contained dark brown stains on walls, rusted ceiling tile trim, toilets with brownish substances inside, and wet floors around toilets. Trim was missing around toilet bases, exposing a black, mold-like substance. Corroded and rusted sink faucet handles, leaking faucets, rusted pipes under sinks with buildup of corrosion, and rusted sprinklers were observed. Some toilets and three-in-one commodes had duct tape on them, and bathroom walls had black, mold-like substances. Doors and door facings showed rust, scrape marks, chipped and peeling paint, and exposed wood. In some rooms, electrical outlets had no covers while oxygen concentrators were plugged into them, boards covered windows, light fixtures over beds lacked covers with sockets exposed, and one fixture had only one bulb. A resident bed appeared dirty with a black substance on it, and dresser drawers were broken with drawer fronts on the floor. On the 400 unit, surveyors again noted a strong odor of urine upon entry and found additional environmental deficiencies. Bathrooms had missing ceiling tiles, broken emergency light covers with no pull strings, and toilet tank covers that did not fit properly, exposing the inside of the tank. In one bathroom, torn toilet paper and used briefs were lying in the corner of the floor, and toilets had brown, rust-like substances inside the bowls. Door facings appeared cracked with brown substances along the sides, and toilets had brownish-black buildup around the bases with broken, peeling trim. Light bases on walls had rust-like appearances, multiple rooms had broken or missing blinds, and some outlets lacked covers while oxygen concentrators were plugged into them. Some rooms had unmade beds, exposed wires at outlets, toilets with dark brown-black rings around the base and flooring, uncovered light fixtures, leaking sinks with rusted pipes, loose flooring, loose toilet seats, and dry red substances on door frames. Surveyors also observed deficiencies in the outdoor patio area adjacent to the locked unit. The gate code was broken, and a resident lock was placed on the gate. The patio and surrounding fencing had fallen palm fronds on the grass, broken and rotted wooden fence railings, unsteady railings, and multiple exposed rusted nails protruding from the railings where boards were broken or detached. Overgrown trees and bushes from the perimeter extended through the fence railings. When asked, the Administrator acknowledged that the area was not safe for residents and stated that they planned to have it redone in the future. The Maintenance Director reported that he and one other maintenance person relied on work orders and verbal reports to identify needed repairs and stated he was not aware of the specific room and equipment issues on the 300 and 400 units. Housekeeping staff stated they would report broken items via a work order book or text to maintenance, but one housekeeper, who cleaned the 400 unit daily, denied noticing stains or biohazard-like materials on walls and door frames despite the surveyors’ observations. Review of facility documents showed that the housekeeper job description required staff to maintain assigned work areas in a clean, safe, comfortable, and attractive manner and to report maintenance problems noted during cleaning. A facility policy titled "Policies and Practices - Control" stated that the facility must maintain a safe, sanitary, and comfortable environment for personnel, residents, visitors, and the public. The DON stated that blinds had been changed out and new cabinets and door handles purchased, and that staff were directed to use standard precautions when cleaning rooms, but also stated there was no policy specific to cleaning the environment. These observations and interviews demonstrated that the facility did not maintain sanitary, orderly, and comfortable interior conditions, did not adequately control offensive odors, and did not ensure that the physical environment, including resident rooms, bathrooms, and outdoor areas, was maintained in a safe, clean, and homelike condition as required by regulation.
Failure to Report Elopement Incident Involving Law Enforcement
Penalty
Summary
The deficiency involves the facility’s failure to report an elopement incident to required state and federal agencies as mandated by 42 CFR 483.12(c). On the referenced date, Resident #5 exited the building through his bedroom window around 12:15 PM and walked across the facility property toward the perimeter fence. A CNA observed the resident outside and called for assistance, after which staff redirected and escorted the resident back into the building and placed him on one-to-one supervision. The facility’s internal incident documentation noted the window exit and subsequent maintenance inspection of the window seals but did not include any staff or witness statements. The DON later stated that the resident never left facility grounds and was returned without injury, and therefore the incident was not considered reportable. However, interviews and external records showed that the resident did leave the facility premises and that law enforcement was involved. Resident #5 recalled being outside the facility, being brought back by staff and a “police man,” and being told by the officer not to leave again. A police report from the local police department confirmed an encounter with the resident outside the facility and that an officer assisted staff in escorting him back. Maintenance staff (Staff G) also reported that the resident climbed out the window, left the facility property, and was stopped “down the road,” then redirected back with law enforcement assistance. In interviews, the DON initially denied that law enforcement had been notified or involved, then later acknowledged that law enforcement had responded but asserted they did not come into the facility. The DON also confirmed awareness that any incident in which law enforcement investigates or responds is required to be reported, yet the elopement and law enforcement involvement were not reported to the State Survey Agency or other required officials within the required time frames.
Failure to Provide Timely ADL and Hygiene Care to a Dependent Resident
Penalty
Summary
Surveyors found that the facility failed to provide necessary ADL care, including grooming and hygiene, to a dependent resident over multiple days. The resident was repeatedly observed in visibly soiled clothing with a strong odor of urine, first standing in his doorway holding onto a wheelchair with wet navy pants saturated down to his calves, stating he had been waiting for staff to change his clothes. More than an hour later the same day, he remained in the same soiled pants and shirt while seated in a wheelchair near the nurses’ station. The following day, he was again observed wearing the same soiled clothes, smelling of urine, with his shirt stained with food and a dark liquid. His room had a strong urine odor, his bed was soiled with urine, and only two pairs of pants were seen on a chair with no other clothing available in the room. On a subsequent observation, he was seated on the edge of his bed wearing different pants and no shirt, with yellow-stained sheets beneath him and his previously soiled clothes on the floor; he reported that he had requested assistance but no staff had come, so he changed himself. Record review showed the resident had a history of stroke and repeated unspecified conditions, with a recent Quarterly MDS indicating moderate cognitive impairment (BIMS score of 10). The MDS documented him as independent for toileting, showering, personal hygiene, and related ADLs, and only occasionally incontinent, but his care plan did not specify the level of assistance he required for incontinence care and other ADLs. In contrast, an LPN familiar with the resident stated he required staff assistance with bathing, grooming, toileting, and care, and that he did not refuse such assistance and appropriately requested help. The LPN also explained that personal clothing was laundered at the facility and left bagged in the linen room for nursing staff to distribute, rather than being returned directly to resident rooms. The DON stated that staff were expected to follow best practices, including rounding every two hours and as needed to keep residents clean and dry, and acknowledged that all residents required some level of assistance with ADLs. The DON further stated the facility had no written ADL, resident care, or quality of care policies, despite these expectations.
Unsecured Storage of Full Oxygen Cylinders on Nursing Unit
Penalty
Summary
Surveyors found that the facility failed to ensure safe storage of oxygen cylinders on the West 1 unit. At 9:03 a.m., four full oxygen cylinders were observed stored unsecured directly on the ground rather than in the designated secured cylinder storage rack, under a sign labeled "FULL CYLINDERS." Photographic evidence was obtained of this condition. At 9:18 a.m., the ADON confirmed that the four cylinders were full and acknowledged they should not be stored on the ground. Review of NFPA 99 (2021) 11.6.2.3(11) indicated that cylinders must be protected from damage and that freestanding cylinders must be properly chained or supported in a proper stand or cart. Later that day, the DON stated that oxygen cylinders should be stored in a secure rack and never directly on the ground, and acknowledged that unsecured cylinders on the floor were a safety risk. The Maintenance Director also confirmed that oxygen cylinders should be in a secure rack and never stored directly on the ground, stating that cylinders stored on the floor can tip over and cause damage. These observations and interviews demonstrated noncompliance with regulatory and NFPA standards for safe storage of oxygen cylinders.
Plan Of Correction
This plan of correction constitutes a written allegation of compliance for the deficiency cited. Submission of this plan of correction is not an admission that the deficiency exists or that one was cited correctly. This plan of correction is submitted to meet the requirements established by the State and Federal law. The four unsecured [R] cylinders on the West 1 unit were secured. The Nursing Department completed a baseline audit of [R] cylinder storage within the facility to ensure all [R] cylinders were secured and stored properly. Ongoing education will be completed with current facility staff regarding the facility's [R] storage policy and procedure; and will be completed during new hire and agency orientation to the facility by ADON/designee. Audits will be completed by the Director of Nursing/designee regarding adherence to the facility's [R] storage policy and procedure twice weekly x 4 weeks, then weekly x 4 weeks, then monthly x 4 months, or until continued substantial compliance has been met. Results of audits will be reported to the QAPI Committee on a monthly basis by the Director of Nursing/designee.
Failure to Provide Required CPR and Activate EMS for Full Code Resident
Penalty
Summary
The deficiency involves the facility’s failure to provide immediate and appropriate basic life support, including CPR, to a resident with a documented full code status when the resident was found unresponsive. The resident had diagnoses including a slow-progressing circulatory condition involving narrowing or blockage of vessels, a condition that restricts airflow and makes breathing difficult, and other listed conditions. The physician’s order specified “Full Code,” and the care plan documented that the resident was under court-ordered guardianship with wishes honored as full code. The facility’s policy required that in the event of cardiac or respiratory arrest, staff immediately call for assistance, overhead page a code, begin CPR in the absence of a valid DNR, and continue CPR until EMS assumes responsibility or the resident responds. On the night of the incident at approximately 2:00–2:07 a.m., a CNA found the resident unresponsive in bed and notified the RN on duty. One CNA’s written statement indicated that the RN said she already knew the resident was going to die and instructed the CNA to clean and cover the resident. Another CNA’s account stated that the RN came to the room, took vital signs, and then instructed her to clean the resident. The RN’s own written statement and interview indicated that she called a code blue, that an LPN brought the crash cart, and that they performed CPR for approximately 20 minutes. The LPN’s statement corroborated that a code blue was called, that he brought the crash cart, and that CPR was performed for about 20 minutes before the RN stopped and stated that the resident was gone or words to that effect. The RN acknowledged that the resident had no vital signs but was warm and not responding, and she stated that she believed the resident was on hospice and therefore did not call 911. After CPR was discontinued, the RN did not activate EMS and instead notified the DON, the provider, and the resident’s family. The DON documented receiving a message from the RN that the resident had no pulse and no blood pressure and that the assigned nurse had initiated CPR but was unable to revive the resident. The DON later received a text from the RN that the resident had expired. The DON stated that at approximately 6:00 a.m. she called the facility and asked if 911 had been called, and upon learning it had not, she instructed the RN to call 911. The RN then reinitiated CPR at around 6:00 a.m., approximately four hours after the resident was first found without pulse or respirations, and stated that they tried to do something until EMS arrived because EMS had to see them doing CPR. EMS records showed activation at 6:18 a.m., arrival at 6:27 a.m., and pronouncement of death at 6:31 a.m., with documentation that CPR was not attempted by EMS because it was considered futile and that the resident exhibited postmortem changes. The Medical Director confirmed that the resident was full code and stated that staff should have started CPR and called 911 and that CPR should not be done four hours after a resident is pronounced dead. The facility’s investigation and a root cause analysis concluded that the RN and LPN did not follow the facility’s established policy and procedure to call 911 and administer CPR to a full code resident until EMS arrival. The root cause was identified as the nurse’s belief that the resident was on hospice and her failure to check the resident’s code status as outlined in facility policy. The surveyors determined that the failure to immediately activate EMS and to continue CPR until EMS arrival for this full code resident constituted noncompliance with the requirement to provide basic life support and resulted in an Immediate Jeopardy determination.
Plan Of Correction
This plan of correction is submitted as required under Federal and State regulations and statutes applicable to long term care providers. This plan of correction does not constitute an admission of liability on the part of the facility, and such liability is hereby specifically denied. The submission of this plan does not constitute agreement by the facility that the surveyors' findings or conclusions are accurate, that the findings constitute a deficiency, or that the scope or severity regarding any of these deficiencies cited are correctly applied. Resident #1 no longer resides in the facility as of 4.7.26. This has the potential to affect all residents in the facility. All codes to 1.1.26 were reviewed to ensure protocol was followed. No outliers were noted. All licensed nurses received education from the Director of Nursing and/or nursing management on [R] policy and procedure and Florida [R] policy. This includes where to find the code status. Education addressed what to do for full code hospice residents. Education completed with CNA's that protocol is that they do not assist with [R] or breaths during a [R] event. All education will be added to new hire orientation. Code drills will occur 3 x weekly x 4 weeks, followed by 2 x weekly x 4 weeks, followed by 1 x weekly x 4 weeks. Results will be brought to QAPI to determine need for ongoing auditing.
Removal Plan
- Educated licensed nurses on CPR policy and procedure and Florida Do Not Resuscitate (DNRO) policy, including where to find code status and what to do for full code hospice residents; emphasized initiating emergency services immediately when resident is full code, continuing CPR until EMS arrives, and that nurses cannot pronounce death or stop CPR on a full code resident unless instructed by EMS.
- Implemented emergency response “Code Blue” drills on all three shifts, including full code and full code hospice scenarios, with emphasis on calling 911 immediately.
- Educated licensed nurses and CNAs on the facility abuse and neglect policy, including resident rights.
- Required licensed nurses to complete a CPR post-test; restricted staff who have not completed education/testing from working until completion.
- Educated licensed nurses regarding change in condition.
- Placed laminated instructions on how to overhead page during a code at all nursing station phones and other designated phones.
- Held a Quality Improvement Performance Committee meeting to review root cause analysis findings and approve recommendations.
- Held a Quality Improvement Performance Committee meeting to review progress of the plan and approve recommendations.
- Completed a “like resident” audit of all expired residents and rehospitalizations for a defined period to determine whether involved staff were the same as the code event and whether proper procedure was followed.
Failure to Provide Competent CPR Response and Verify Code Status for Full Code Resident
Penalty
Summary
The deficiency involves the facility’s failure to ensure that nursing staff possessed and demonstrated the competencies required to respond appropriately to a cardiopulmonary emergency for a resident with full code status. Resident #1, who was designated as full code, was found unresponsive and without respirations or pulse at approximately 2:07 a.m. Clinical staff, consisting of an RN (Staff A) and an LPN (Staff B), initiated CPR but did not activate Emergency Medical Services (EMS) as required by facility policy for a full code resident. After approximately 20 minutes of CPR, the RN and LPN stopped resuscitation efforts without EMS involvement. The RN, without authority to do so, pronounced the resident deceased based on the absence of vital signs and did not verify the resident’s code status before discontinuing CPR. The RN later stated she believed the resident was on hospice and therefore did not call 911, and that she was confused about which residents were hospice and which were full code. The LPN reported that he assumed the RN had called 911 and continued CPR for about 20 minutes until the RN “called the code” and left, and he acknowledged that he knew CPR should continue until EMS arrival but did not speak up. Four hours after CPR was stopped, at approximately 6:00 a.m., the RN restarted CPR and activated EMS after receiving instructions from the DON. The investigation further identified that the RN had no documented orientation, onboarding education, or skills competency assessments since hire, despite being promoted to weekend supervisor. Her BLS certification had been obtained through a fully online course without an instructor or live feedback. The LPN’s BLS certification was expired, and a CNA who performed several chest compressions also had an expired BLS certification, even though facility policy did not permit CNAs to perform CPR. Facility records showed that monthly code blue drills had been conducted, but there was no documentation that the RN had ever participated in these drills. Leadership interviews confirmed that required clinical orientation and competency evaluations had not been completed for the RN, and that she had failed tests for a clinical manager position but was nonetheless functioning in a supervisory role. These actions and omissions led surveyors to determine that staff were not adequately trained or competent to respond to cardiopulmonary arrest for residents with full code status, resulting in an Immediate Jeopardy determination. The facility’s own root cause analysis, as reflected in meeting minutes, identified that the nurse did not check the resident’s code status and lacked knowledge about when CPR could be discontinued and when 911 should be called. The analysis documented that the nurse believed the resident was hospice and therefore did not start or continue CPR appropriately or call EMS when the resident was found without respirations and pulse. The facility assessment tool and policies referenced the need for staff training and competencies in identifying changes in condition, end-of-life care, advance care planning, and adherence to the CPR policy, but the documented events showed that these expectations were not met in practice for the staff involved in this incident. Surveyors concluded that the failure to ensure nursing staff were trained and competent to respond appropriately to cardiopulmonary arrest for a full code resident, including immediate initiation and continuation of CPR and activation of EMS, constituted noncompliance with requirements for sufficient and competent nursing staff. The failure affected Resident #1 and placed other full code residents at risk, leading to an Immediate Jeopardy finding that was later reduced in scope and severity after verification of an acceptable Immediate Jeopardy removal plan.
Plan Of Correction
This plan of correction is submitted as required under Federal and State regulations and statutes applicable to long term care providers. This plan of correction does not constitute an admission of liability on the part of the facility, and such liability is hereby specifically denied. The submission of this plan does not constitute agreement by the facility that the surveyors' findings or conclusions are accurate, that the findings constitute a deficiency, or that the scope or severity regarding any of these deficiencies cited are correctly applied Resident # 1 no longer resides in the facility as of 4.7.26. This has the potential to affect all residents in the facility. All licensed nurses were audited to ensure current [R] certification. Facility will ensure [R] certification through a [R] provider whose training includes a [R] on session either in a physical or virtual instructor-led setting in accordance with accepted national standards. Human resources, or designee, will audit monthly to ensure all licensed nurses have a current [R] certification.Education was completed with licensed nurses on initiating [R] services immediately when a resident is full code. Education included that [R] is to continue on a full code resident until [R] arrives and that the nurse cannot pronounce [R] on the full code resident and/or stop [R] until instructed by [R].Education will be added to new hire orientation.7 random licensed nurses will complete a knowledge quiz related to code events. Per week x 4 weeks, followed by 5 nurses x 4 weeks, then 3 nurses x 4 weeks. Results will be brought to QAPI to determine need for ongoing auditing.
Removal Plan
- Regional Director of Clinical Services educated the Administrator and Director of Nursing regarding the CPR policy and the need to immediately contact emergency medical services (911) in the event of a full code; Administrator and DON signed the education
- Regional Director of Clinical Services provided documented education to the Administrator and Director of Nursing regarding the CPR policy and the need to immediately contact emergency medical services (911) in the event of a full code
- Director of Nursing and/or nursing management educated all licensed nurses on the CPR policy and procedure, including where to find code status and what to do for full code hospice residents
- Reinforced through education that CPR must be initiated immediately for full code residents, continued until EMS arrives, and that nurses cannot pronounce death or stop CPR on a full code resident unless instructed by EMS
- Conducted an Ad Hoc Quality Improvement Performance Committee meeting to review root cause analysis recommendations related to the incident; recommendations approved
- Conducted a follow-up Ad Hoc Quality Improvement Performance Committee meeting to review progress on the plan; recommendations approved
Improper Use of Power Strips and Extension Cords in Multiple Facility Areas
Penalty
Summary
Surveyors identified deficiencies related to the use and maintenance of relocatable power taps (RPTs) and extension cords that did not comply with NFPA 101, NFPA 99, and NFPA 70 requirements. During a facility tour conducted between 11:00 a.m. and 3:30 p.m. with the Maintenance Director, surveyors observed in the social services office an RPT plugged into another RPT, which was then plugged into a wall outlet, with the cord running across a walkway and taped to the floor. In the multipurpose room, a television was found plugged into an extension cord, contrary to standards that prohibit using extension cords as a substitute for fixed wiring and require temporary extensions to be removed immediately after use. Further observations included the MDS office, where an RPT was plugged into another RPT and an outlet adapter was in use. These configurations did not meet the NFPA 99 provisions governing the proper use of power strips and extension cords, including requirements that power strips be appropriately rated and used only as intended, and that extension cords not be used as permanent wiring. During concurrent interviews, the Maintenance Director acknowledged these findings as they were observed by the surveyors.
Plan Of Correction
The RPT observed plugged into an RPT plugged into an outlet in the Social Services Office was removed. The extension cord used to plug in the television in the multipurpose room was removed. The RPT plugged into an RPT and outlet adapter in the MDS office was removed. Additional offices and resident care areas will be reviewed for the improper use of plug adapters, power strips and extension. The Executive Director/designee will educate the Maintenance Director on the importance of NFPA 101 Electrical Equipment- Power and Extension specific to the improper use of plug adapters, power strips, and extension and will continue to monitor in accordance with NFPA standards. Any findings will be reported to the monthly QAPI Committee for further review. The RPT observed plugged into an RPT plugged into an outlet in the Social Services Office was removed. The extension cord used to plug in the television in the multipurpose room was removed. The RPT plugged into an RPT and outlet adapter in the MDS office was removed. Additional offices and resident care areas will be reviewed for the improper use of plug adapters, power strips and extension. The Executive Director/designee will educate the Maintenance Director on the importance of NFPA 101 Electrical Equipment - Power and Extension specific to the improper use of plug adapters, power strips, and extension and will continue to monitor in accordance with NFPA standards. Any findings will be reported to the monthly QAPI Committee for further review.
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