Not rated by CMS — ratings are suppressed for new or low-volume facilities.
A standard survey is most likely before around December 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Glastonbury Center For Health & Rehabilitation during CMS and state inspections, most recent first.
A resident with multiple chronic conditions was mistakenly given another resident's morning medications after an LPN, distracted by assisting a physical therapist, failed to follow medication administration protocols. The LPN brought both residents' medications into the room, placed them on the bedside table, and administered the wrong set without proper verification, resulting in a significant medication error.
A resident with dementia and nutritional deficiencies experienced a significant weight loss over a short period, but the facility did not notify the healthcare provider as required by policy. Clinical records and staff interviews confirmed that the provider was not informed of the change in condition until weeks after the weight loss was identified.
A resident with dementia and an unstageable pressure ulcer required assistance with ADLs, but review of the clinical record showed numerous missing entries for personal care activities such as bathing, dressing, oral hygiene, transfers, and eating. Despite facility policy requiring timely documentation, nurse aide staff failed to consistently record care provided, and the DNS could not account for the missing documentation.
Resident Given Another Resident's Medications Due to LPN Error
Penalty
Summary
A medication administration error occurred involving a resident with diagnoses including hypertension, depression, anxiety, and a history of acute renal failure. The resident, who was alert and oriented, was mistakenly given another resident's 9:00 AM medications. The error happened when the LPN, while preparing medications for two residents, was called to assist a physical therapist with the resident. The LPN brought both residents' medication cups into the room, placed them on the bedside table, and after assisting the resident, administered the wrong set of medications without verifying them. The LPN did not follow the facility's medication administration policy, which requires adherence to the six rights of medication administration. The medications administered in error included drugs for prostate enlargement, hypertension, stomach acid reduction, and blood thinners, which were not prescribed for the resident who received them. The incident was immediately recognized by the LPN, who reported it to the nursing supervisor. Facility documentation and interviews confirmed that the LPN failed to secure the medications and did not verify the correct medications before administration, directly leading to the deficiency.
Failure to Notify Provider of Significant Weight Loss
Penalty
Summary
The facility failed to ensure timely notification of a significant weight loss to the resident's healthcare provider for a resident with dementia and nutritional deficiencies. The resident's care plan identified a problem with nutrition and weight maintenance, and interventions were in place to assist with eating and provide dietary assessments. Despite a recorded weight loss of 24.1 pounds over 15 days, and a total loss of 25.1 pounds over approximately one month, there was no documentation that the physician, APRN, or PA were notified of this change when it was first identified. The clinical record and interviews confirmed that the providers were not made aware of the weight loss until weeks after it occurred. The facility's policy required notification of the resident, healthcare provider, and family/legal representative when there is a change in condition. However, review of records and staff interviews revealed that this notification did not occur as required. The APRN and PA both stated they should have been notified of the weight loss to review the care plan, and the DNS confirmed that provider notification should have taken place when the weight loss was identified. The deficiency was substantiated by clinical record review, facility documentation, and staff interviews.
Incomplete Documentation of Resident Care Activities
Penalty
Summary
The facility failed to ensure that the clinical record for a resident with dementia, nutritional deficiencies, and an unstageable sacral pressure ulcer was complete and accurate regarding personal care provided. The resident required assistance with activities of daily living (ADLs) such as bathing, bed mobility, dressing, oral hygiene, transfers, bladder elimination, eating, and snacks, as documented in the care plan and nurse aide care card. However, review of the ADL flowsheet for a specified period revealed multiple instances where documentation was missing for these care activities across all shifts, totaling numerous blank entries out of the expected opportunities for documentation. Interviews and record reviews with the Director of Nursing Services (DNS) confirmed that nurse aide staff were expected to document care provided according to facility policy, which requires documentation at the time of service or by the end of the shift. The DNS stated that care was provided as scheduled, but could not explain the missing documentation. Facility policy review further confirmed the requirement for timely and complete documentation of services provided in the resident's medical record.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Glastonbury
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Civita Care Center At Salmon Brook | 2 mi | — | 3 | 0 |
| Touchpoints At Manchester | 3 mi | — | 0 | 0 |
| Westside Care Center | 3.1 mi | — | 2 | 0 |
| Manchester Rehabilitation And Healthcare Center | 3.6 mi | — | 3 | 0 |
| Riverside Health & Rehabilitation Center | 5.3 mi | — | 13 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.