Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around October 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Autumn Lake Healthcare At West Hartford during CMS and state inspections, most recent first.
A resident with multiple chronic conditions and a stage III pressure ulcer did not consistently receive weekly skin evaluations as required by facility policy. Documentation showed missed assessments over several weeks, with no evidence of resident refusal, and the DON confirmed that these checks should have been completed and recorded.
The facility did not provide adequate nursing staff daily to meet all residents' needs and failed to have a licensed nurse in charge on every shift, as required.
Multiple resident rooms and common areas experienced excessively high temperatures due to a non-functioning air conditioning system, with some rooms reaching up to 89 degrees Fahrenheit and lacking portable AC units. Residents reported discomfort, and staff interviews revealed poor communication and delayed awareness of the system failure. The facility did not report the loss of air conditioning to the state agency as required, and facility policy for maintaining a comfortable environment was not followed.
A resident with chronic kidney disease had physician orders for daily weights and provider notification for significant weight changes. Weights were not consistently obtained or documented, and a substantial weight gain was not reported to the provider as required. Staff interviews confirmed the lapses in following orders and documentation.
A resident with insulin-dependent diabetes did not have their blood glucose checked before a meal as ordered, due to an LPN being restricted from providing care and failing to seek assistance from another available nurse. This resulted in a two-hour delay in blood sugar monitoring, despite the facility's policy and physician orders requiring timely checks.
Failure to Perform and Document Weekly Skin Evaluations
Penalty
Summary
A deficiency was identified when a resident with multiple diagnoses, including anemia, diabetes mellitus, chronic kidney disease, and congestive heart failure, did not receive weekly skin evaluations as required by facility policy. The resident was assessed as having moderately impaired cognition, was always incontinent of bowel and bladder, and was at risk for skin integrity issues, with an actual stage III pressure ulcer present. The care plan specified weekly body audits, but clinical documentation showed that skin evaluations were inconsistently performed, with several weeks and an entire month lacking any documented assessments. There was no evidence in the nursing notes that the resident refused these evaluations during the period in question. The Director of Nursing confirmed that weekly skin checks should have been completed and documented in the electronic medical record, and that refusals should be recorded and communicated to the provider. However, the facility was unable to provide documentation for multiple missed weeks, and the undated facility policy required both daily skin checks by Certified Nursing Assistants and routine checks by licensed nursing personnel. The failure to perform and document weekly skin evaluations as per policy led to the identified deficiency.
Insufficient Nursing Staff and Licensed Nurse Coverage
Penalty
Summary
The facility failed to provide enough nursing staff each day to meet the needs of every resident and did not ensure that a licensed nurse was in charge on each shift. This deficiency was identified through surveyor observation and review of facility staffing practices, which showed that staffing levels and licensed nurse coverage were insufficient to meet regulatory requirements.
Failure to Maintain Comfortable Temperatures Due to Air Conditioning System Breakdown
Penalty
Summary
The facility failed to provide residents with a comfortable environment, as evidenced by excessively high temperatures in multiple resident rooms and common areas. Observations on the day of survey revealed room temperatures ranging from 80.2 to 89 degrees Fahrenheit, with several rooms lacking functioning air conditioning units. Residents reported discomfort due to the heat, with one resident stating their room was too warm and another noting that the therapy/rehab room reached 90 degrees Fahrenheit. The facility's air conditioning system was not operational due to leaks in the cooling system lines, and repairs were delayed pending the arrival of necessary supplies. At the time of the survey, only a limited number of portable air conditioning units were available and functioning, despite the facility having a larger number of resident rooms. Interviews with facility staff revealed lapses in communication and awareness regarding the air conditioning system failure. The Director of Maintenance was aware of the issue and had obtained a repair proposal, but the Administrator was not informed of the system's malfunction until the day before the survey and was unaware of the impending heat wave. The Administrator also did not report the loss of air conditioning to the state agency, as required, and was unable to explain the facility's cooling system or identify when she was first notified of the problem. Facility policy required prompt reporting and maintenance of environmental systems to ensure resident comfort, which was not followed in this instance.
Failure to Obtain Daily Weights and Notify Provider of Significant Weight Gain
Penalty
Summary
A deficiency was identified involving a resident with chronic kidney disease who had physician orders for daily weights and provider notification if weight increased by more than two pounds in one day or five pounds in three days. The resident's care plan also included monitoring for weight variations and notifying the provider of significant changes. During a review of January records, it was found that weights were only recorded on seven days, with nine documented refusals by the resident and fifteen days with no weight recorded or refusal documented. Staff interviews confirmed that daily weights were not consistently obtained as ordered, and there was no clear explanation for the missing documentation or lack of follow-up on days when weights were not recorded. Additionally, a significant weight gain of ten pounds over three days was documented, but there was no evidence that the physician or advanced practice registered nurse (APRN) was notified as required by the physician's order. Interviews with the dietician, LPN, DNS, and administrator confirmed that the notification did not occur and that the facility could not provide a policy regarding the process. The failure to obtain daily weights and notify the provider of significant weight changes constituted a failure to provide care and treatment according to physician orders and the resident's care plan.
Failure to Obtain Timely Blood Glucose Monitoring Due to Staff Assignment and Communication Issues
Penalty
Summary
A deficiency occurred when staff failed to obtain a blood glucose measurement prior to a meal for a resident with insulin-dependent diabetes mellitus, as required by physician orders. The resident's care plan specified the need for blood glucose monitoring before meals and at bedtime. On the day of the incident, the assigned LPN was not permitted to provide care to the resident due to a prior family request, and upon realizing this, the LPN notified the supervisor. However, when it was time to check the resident's blood sugar before lunch, the LPN attempted to contact the day supervisor, who was unavailable due to attending to another resident's urgent need. The LPN did not seek assistance from another nurse on the unit and waited for the supervisor, resulting in a two-hour delay in obtaining the blood glucose reading. The resident's blood glucose was eventually checked by the supervisor, with a result of 243, and the family and APRN were notified. Documentation and interviews confirmed that the LPN was aware of the restriction on providing care to the resident and that there was another nurse available on the unit who was not asked to assist. The facility's policy required blood glucose monitoring as per physician orders, but the lack of timely staff coverage and communication led to the delay in treatment for the resident.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near West Hartford
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Amberwoods Of Farmington | 1.6 mi | — | 2 | 0 |
| Autumn Lake Healthcare At New Britain | 2 mi | — | 0 | 0 |
| West Hartford Health & Rehabilitation Center | 2.5 mi | — | 0 | 0 |
| Hebrew Center For Health And Rehabilitation | 2.6 mi | — | 30 | 0 |
| Parkville Care Center | 3.5 mi | — | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.