Not rated by CMS — ratings are suppressed for new or low-volume facilities.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Riverbend Health And Rehabilitation Center during CMS and state inspections, most recent first.
The facility failed to provide residents with food that was palatable in taste, texture, and temperature. Residents reported issues such as cold and bland food, undercooked items, and a lack of variety. Observations confirmed these complaints, with food being served at inappropriate temperatures and lacking flavor. Staff interviews revealed a lack of awareness and inconsistent processes in addressing residents' food preferences and complaints.
A resident with severe cognitive impairment was inappropriately touched by another resident during a group activity, and the facility failed to implement timely interventions to prevent further incidents. The care plan was not updated promptly, and there was a lack of proper documentation and follow-up. Staff interviews revealed inconsistencies in awareness and handling of the incident, and the facility's policy on intimacy and consent was not adequately followed.
A long-term care facility was found to have a medication error rate of 6.25%, exceeding the acceptable threshold. An LPN administered Levothyroxine Sodium incorrectly to two residents, not adhering to physician orders to give the medication on an empty stomach before breakfast. The LPN cited workload as a reason for the errors, while the DON emphasized the importance of following physician's orders.
Deficiency in Food Quality and Service
Penalty
Summary
The facility failed to ensure that residents consistently received food that was palatable in taste, texture, and temperature. Interviews with residents revealed multiple complaints about the quality of food, including it being served cold, lacking variety, and being bland. Specific issues included undercooked potatoes, cold eggs, and repetitive menus. Residents also reported that the food was often not cooked properly, with some items being burnt or not fully cooked. Additionally, there were complaints about the lack of condiments and the difficulty in cutting and chewing the meat. The facility's resident council and food committee meetings documented ongoing concerns about the food quality, with no documented follow-up or resolution to these issues. The resident council minutes from several months indicated that food was consistently served cold, and the food committee notes highlighted specific complaints about overcooked or tough meat and a desire for more fresh fruit and larger portions. Despite these documented concerns, there was no evidence of corrective actions being taken to address the residents' complaints. Observations during meal preparation and service confirmed the residents' complaints. The surveyors noted that the food was not served at appropriate temperatures, with items like pork loin and mashed potatoes being lukewarm and lacking flavor. The facility also ran out of certain menu items, leading to substitutions that were not communicated to the residents. Staff interviews revealed a lack of awareness of the residents' food complaints and inconsistencies in the process of providing condiments and collecting meal preferences. The facility's dietary supervisor and district manager were unaware of the residents' dissatisfaction, and there was no structured process for addressing these issues.
Failure to Protect Resident from Sexual Abuse
Penalty
Summary
The facility failed to protect a resident from sexual abuse by another resident, leading to a deficiency in ensuring residents' safety from abuse. The incident involved a resident with severe cognitive impairment who was touched inappropriately by another resident during a group activity. The facility's internal investigation initially concluded the incident as unsubstantiated, despite evidence of inappropriate touching. The facility did not implement timely interventions to prevent further incidents. The care plan for the resident who committed the inappropriate act was not updated promptly to address the risk of inappropriate touching of female residents. Additionally, there were no progress notes in the electronic medical record regarding the incident, indicating a lack of proper documentation and follow-up. Interviews with staff revealed inconsistencies in their awareness and handling of the incident. Some staff members were unaware of the severity of the incident, and there was a lack of immediate action to place the resident under closer supervision. The facility's policy on intimacy and consent was not adequately followed, and there was no documentation of consent from the resident who was touched, raising concerns about the facility's procedures in handling such incidents.
Medication Administration Errors in LTC Facility
Penalty
Summary
The facility failed to maintain a medication error rate below 5%, with an observed error rate of 6.25%. This deficiency was identified during medication administration observations, where two errors were noted out of 32 opportunities. The errors involved the improper administration of Levothyroxine Sodium tablets to two residents. The facility's policy requires medications to be administered accurately and in accordance with physician orders, which was not adhered to in these instances. Resident #49, an 87-year-old with Alzheimer's disease and hypothyroidism, was administered Levothyroxine Sodium while eating breakfast, contrary to the physician's order to take it on an empty stomach 30 minutes before food. Similarly, Resident #14, a 76-year-old with bipolar disorder and hypothyroidism, received her Levothyroxine Sodium after breakfast and with other medications, against the prescribed instructions. LPN #1, responsible for these administrations, cited the high number of residents as a challenge in adhering to the medication schedule. The DON confirmed that nursing staff are expected to follow physician's orders when administering medications.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Loveland
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| North Shore Health & Rehab Facility | 1.6 mi | — | 1 | 0 |
| Green House Homes At Mirasol, The | 1.8 mi | — | 0 | 0 |
| Good Samaritan Society -- Loveland Village | 2.1 mi | — | 15 | 0 |
| Berthoud Care And Rehabilitation | 6.3 mi | — | 0 | 0 |
| Good Samaritan Society -- Fort Collins Village | 6.5 mi | — | 12 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.