Not rated by CMS — ratings are suppressed for new or low-volume facilities.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Encino Hospital Medical Center D/p Snf during CMS and state inspections, most recent first.
A resident reported an incident where a CNA pulled her wheelchair, causing her to fall and bruise her buttocks. The facility failed to report this alleged abuse to the appropriate authorities within the required timeframe, violating state law and facility policy. The Social Worker documented the incident but was instructed not to report it by the Manager of the Sub-Acute Unit, who later admitted the incident should have been reported.
A facility failed to investigate an alleged abuse incident where a CNA reportedly pulled a resident's wheelchair, causing a fall and injury. Despite the resident's cognitive decline and report of feeling unsafe, the incident was not reported or investigated as potential abuse, violating facility policy and regulations.
The facility failed to maintain resident dignity and privacy in two incidents. A CNA stood over a resident while feeding, despite available seating, and a RT entered a resident's room without knocking or asking permission. Both actions violated the residents' rights to dignity and privacy, as outlined in the facility's policies.
A resident with severe medical conditions was allegedly abused by a night shift staff member, resulting in bruising. A family member reported the incident, but the facility failed to report it to the necessary authorities within the required two-hour timeframe, as per their policy. The Social Worker misunderstood the reporting requirements, leading to a delay in notifying the appropriate agencies.
A CNA transferred a resident with severe cognitive impairment from a wheelchair to a bed using a mechanical lift without the required assistance of another staff member. The facility's policy mandates two-person assistance for such transfers to ensure safety, which was not followed in this instance.
The facility failed to follow safe food handling practices by not labeling and dating food stored in the resident unit refrigerator and not discarding it after two days. An unlabeled food item was found in a refrigerator without a thermometer, posing a risk of foodborne illnesses to two residents. The facility's policy requires food to be labeled and discarded after two days, and the refrigerator to maintain a specific temperature.
A CNA failed to perform hand hygiene after doffing her gown and exiting a resident's room, who was dependent on staff for daily activities and received tracheostomy care. The CNA confirmed the lapse, and the DON emphasized the importance of hand hygiene as per facility policy to prevent infection spread.
A Charge Nurse in an LTC facility breached a resident's privacy by disclosing medical information to another resident's family member. The nurse used the resident's room number as an identifier, which violated the facility's privacy policies. The resident had multiple medical conditions, including chronic respiratory failure and was dependent on a ventilator and gastrotomy tube.
Failure to Report Alleged Abuse Incident
Penalty
Summary
The facility failed to report an alleged incident of physical abuse involving a resident to the long-term care ombudsman, local law enforcement, and the Department of Health Services within the required timeframe. The incident involved a resident who reported that a Certified Nurse Assistant (CNA) pulled her wheelchair from behind, causing her to fall and sustain a bruise on her buttocks. Despite the resident's report and visible injury, the facility did not report the incident as required by state law and facility policy. The Social Worker (SW) documented the incident and the directive from the Manager of the Sub-Acute Unit (MSAU) not to report it, despite understanding the importance of timely reporting. The MSAU later acknowledged that the incident should have been reported due to the resident's injury and feeling of unsafety around the CNA. The facility's policy mandates that all staff are responsible for reporting any reasonable suspicion or allegation of abuse, and the failure to do so violated the resident's rights and state and federal regulations.
Failure to Investigate Alleged Abuse Incident
Penalty
Summary
The facility failed to conduct a timely and thorough investigation into an alleged incident involving a resident and a Certified Nurse Assistant (CNA). The incident occurred when the CNA allegedly pulled the resident's wheelchair, causing the resident to fall and sustain a bruise on the left buttock. The resident, who had a cognitive decline as indicated by a BIMS score of 4, reported body pain following the fall. Despite the resident's report of feeling unsafe around the CNA and the presence of physical injury, the facility did not report or investigate the incident as potential abuse. The Manager of the Sub-Acute Unit (MSAU) acknowledged that the incident should have been reported and investigated according to the facility's policy, which mandates reporting any allegations of abuse. The facility's policy requires that any staff member involved in an alleged abuse incident be suspended pending investigation, and that the incident be reported to appropriate authorities. However, the MSAU and the facility administrator did not consider the incident as related to abuse, leading to a failure in reporting and investigating the incident, which is a violation of resident rights, facility policy, and state and federal regulations.
Failure to Maintain Resident Dignity and Privacy
Penalty
Summary
The facility failed to uphold the dignity and respect of its residents in two separate incidents. In the first incident, a Certified Nursing Assistant (CNA) was observed standing over a resident while feeding him, despite a chair being available in the room. The resident, who had intact cognition and was dependent on staff for most activities of daily living, did not express a preference for his bed position or the CNA's seating arrangement during feeding. However, the CNA acknowledged that she should have adjusted the resident's bed to a higher position to be at eye level. The Director of Nursing (DON) incorrectly stated that the resident did not like his bed moved or CNAs sitting beside him, which was not documented in the resident's care plan. In the second incident, a Respiratory Therapist (RT) entered a resident's room without knocking or asking permission. The resident had severe cognitive impairment and was totally dependent on staff for personal care. The RT admitted to forgetting to knock and acknowledged that it was a violation of the resident's rights. A Registered Nurse (RN) confirmed that staff should knock and ask permission before entering a resident's room to ensure respect and privacy. The facility's policy on patient rights and responsibilities, which emphasizes the right to personal privacy, was not adhered to in this instance.
Failure to Timely Report Alleged Abuse
Penalty
Summary
The facility failed to adhere to its abuse prohibition policy by not reporting an allegation of staff-to-resident abuse within the required timeframe. The incident involved a resident who was admitted to the facility with conditions such as encephalitis, cerebrovascular accident, and ventilator-dependent respiratory failure. The resident was non-verbal and dependent on staff for all activities of daily living. A family member of another resident reported seeing bruises on the resident's arm, suspecting that a night shift staff member might have caused the bruising. However, the facility's Manager of Subacute and the charge nurse found no signs of bruising upon assessment and did not report the incident to the necessary authorities immediately. The facility's policy required that any incidents involving abuse or resulting in serious bodily injury be reported to local law enforcement, the Long Term Care Ombudsman, and the Department of Public Health within two hours. Despite this, the Social Worker responsible for reporting misunderstood the policy, believing she could notify one entity within 24 hours and the others later. This misunderstanding led to a delay in reporting the allegation to the appropriate agencies, as confirmed by a fax confirmation timestamped two days after the initial report. The facility's policy was reviewed with the Manager of Subacute and the Chief Nursing Officer, who acknowledged that the allegation should have been reported as per the policy requirements.
Improper Use of Mechanical Lift for Resident Transfer
Penalty
Summary
The facility failed to ensure that a Certified Nursing Assistant (CNA) did not transfer a resident from a wheelchair to a bed using a mechanical lift without assistance from another staff member. This incident involved a resident who was admitted with diagnoses including encephalopathy and respiratory failure. The resident's Minimum Data Set (MDS) indicated severely impaired cognitive skills and a requirement for two staff members for assistance with daily activities, including transfers. Despite this, CNA 1 transferred the resident alone, citing that other CNAs were busy. Interviews with other staff members, including another CNA and a Registered Nurse (RN), confirmed that the facility's policy required two-person assistance for mechanical lift transfers to ensure safety. The facility's policy and procedures, last reviewed in May 2024, also stipulated that two personnel must assist with mechanical lift transfers. The actions of CNA 1 were contrary to these guidelines, creating a potential risk for the resident to sustain a serious injury in the event of a fall.
Failure to Follow Safe Food Handling Practices
Penalty
Summary
The facility failed to adhere to safe food handling practices by not labeling food stored in the resident unit refrigerator with the resident's name, room number, and date of preparation, and by not discarding it after two days. During an observation, an unknown food item wrapped in foil without a label was found in the refrigerator, which lacked a thermometer. The Activity Director confirmed that the food item should have been labeled and dated, and the absence of a thermometer was against the facility's policy. The Director of Nursing stated that food brought in by families or visitors should be stored in a designated refrigerator, labeled, and dated to ensure it is discarded after one to two days. The report highlights the risk of foodborne illnesses for two residents due to these deficiencies. Resident 9, admitted with a history of respiratory failure and cerebrovascular accident, and Resident 21, admitted with generalized weakness and heart failure, were both at risk. Both residents had intact cognitive skills for daily decision-making but required varying levels of assistance from staff for daily activities. The facility's policy, last revised in February 2023, mandates that perishable food not eaten immediately should be labeled and discarded after two days, and the refrigerator should maintain a temperature of less than or equal to 41 degrees Fahrenheit.
Failure to Perform Hand Hygiene After Resident Care
Penalty
Summary
The facility failed to ensure proper hand hygiene practices were followed by a Certified Nursing Assistant (CNA 1) after doffing her gown, touching a soiled linen cart, and leaving a resident's room. This incident involved Resident 9, who was admitted to the facility with multiple cerebrovascular accidents, bilateral lower extremity paraplegia, and right upper extremity paralysis. The resident was dependent on staff for most activities of daily living and received tracheostomy care. During an observation, CNA 1 was seen exiting Resident 9's room without performing hand hygiene, and subsequently entering another room without cleaning her hands. Interviews with CNA 1 and the Director of Nursing (DON) confirmed the failure to perform hand hygiene after doffing the gown and exiting the resident's room. The facility's policy on hand hygiene, last reviewed and revised in March 2024, mandates that personnel wash their hands to prevent the spread of infections between handling individual patients and upon leaving an isolation area or after handling articles from an isolation area. This deficiency had the potential to increase the risk of infection among residents.
Breach of Resident Privacy and Confidentiality
Penalty
Summary
The facility failed to maintain the privacy and confidentiality of a resident's medical information, resulting in a breach of privacy for one of the two sampled residents. A Charge Nurse (CN 2) disclosed Resident 2's medical information to a family member of another resident (FM 1) during an educational session about the importance of tube feeding. CN 2 mentioned that Resident 2's tube feeding was off for five hours, using the resident's room number as an identifier, which was considered a violation of privacy. Resident 2 had been admitted to the facility with several medical conditions, including chronic respiratory failure, ventilator dependency, dysphagia, and a gastrotomy tube placement. The facility's policy on patient rights and HIPAA Privacy Rule clearly states the right to confidentiality of clinical records and protected health information. The Nurse Manager confirmed that discussing resident information with unauthorized individuals, even using room numbers, is against the facility's privacy policies.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Encino
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Sherman Oaks Health & Rehab | 2.3 mi | — | 3 | 0 |
| Sherman Oaks Hospital Snf Dp | 2.3 mi | — | 0 | 0 |
| Berkley Post-acute | 2.6 mi | — | 5 | 0 |
| Lake Balboa Care Center | 2.6 mi | — | 17 | 0 |
| California Healthcare And Rehabilitation Center | 2.7 mi | — | 41 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.