Not rated by CMS — ratings are suppressed for new or low-volume facilities.
A standard survey is most likely before around December 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Crestpark Helena, Llc during CMS and state inspections, most recent first.
The facility failed to ensure proper hand hygiene and food storage practices in the kitchen. The Cook and Dietary Helper were observed handling food without washing their hands or changing gloves appropriately. Additionally, opened food items were not properly wrapped, labeled, or dated, potentially affecting 33 residents.
The facility failed to empty a resident's bedside commode in a timely manner, compromising the resident's dignity and hygiene. Additionally, the facility did not follow care plan interventions for another resident by failing to install padded bedrails for seizure precautions, putting the resident at risk of injury.
The facility failed to maintain a medication error rate below 5%. A resident did not receive their prescribed doses of Lasix and Omeprazole, another received medications without food, and a third had their Eliquis held beyond the prescribed period without a new order.
A resident missed eight doses of Eliquis due to the facility's failure to clarify and resume the medication order after the initial hold period expired. The DON and an LPN confirmed the oversight, and the MAR reflected the missed doses. The facility lacked a policy on significant medication errors.
The facility failed to ensure the ceiling in a resident's room was in good repair, with the ceiling hanging down and split areas of ceiling tile. Additionally, the facility did not maintain the furniture in the dayroom and patio area, with multiple tears and cracks in the coverings of sofas, chairs, and benches, posing a risk of skin tears to residents.
A facility failed to provide a resident with severe hand contractures and non-verbal status an appropriate call light, leaving them unable to alert staff. Despite staff acknowledging the resident's limitations, no alternative call light was provided, and the facility lacked a specific policy for such assessments.
The facility failed to ensure that the container used to store controlled substances was permanently affixed in the medication room. An LPN confirmed that the box containing 2 vials of Ativan was not attached to anything. The DON and the Administrator were unaware of the requirement, and the facility's policy did not contain relevant information.
Failure to Ensure Proper Hand Hygiene and Food Storage Practices
Penalty
Summary
The facility failed to ensure proper hand hygiene and food storage practices in the kitchen, as observed by surveyors. The Cook was seen handling food items such as frozen dinner rolls, turkey meat, and dough sheets without washing his hands between tasks or after touching non-food items. He frequently changed gloves without sanitizing his hands, and on several occasions, used his bare hands to handle food and food preparation items. Additionally, the Cook admitted to not following the handwashing policy correctly and acknowledged that opened food items should be properly wrapped, labeled, and dated, which was not done in this case. The Dietary Helper also failed to follow proper hand hygiene protocols. She was observed handling utensils, condiments, and bread with her bare hands and then putting on gloves without washing her hands. She admitted that she should have washed her hands after touching non-food items and before putting on gloves. Both the Cook and the Dietary Helper confirmed their understanding of the handwashing policy but did not adhere to it during the observed meal preparation and service. Furthermore, the facility's storage practices were found to be inadequate. A plastic bag containing dinner rolls in the reach-in freezer was not properly sealed, labeled, or dated. The facility's handwashing procedure policy did not specify when or how often hands should be washed in the kitchen, and the storage policy emphasized the need for proper wrapping, labeling, and dating of frozen foods, which was not followed. These deficiencies had the potential to affect 33 residents who received meals from the kitchen.
Failure to Maintain Hygiene and Implement Seizure Precautions
Penalty
Summary
The facility failed to ensure the bedside commode in a resident's room was emptied in a timely manner for Resident #187. Over several days, the surveyor observed the commode containing used gloves and solid/liquid waste, which was not emptied despite multiple opportunities. The resident confirmed the commode had not been emptied and expressed discomfort and embarrassment over the situation. The facility's policy on personal care for bedside commodes was not followed, as it required the commode to be cleaned and emptied after each use. Resident #187's care plan identified the need to maintain the resident's dignity, which was compromised by the failure to empty the commode promptly. Additionally, the facility failed to follow care plan interventions regarding seizure precautions for Resident #1. The resident's care plan indicated the need for padded bedrails to reduce the risk of injury due to seizure activity. However, observations over several days revealed that the resident's bedrails were not padded, and no padding was present in the room. Interviews with the LPN and MDS Coordinator confirmed that padded bedrails were required but not in place. This failure to implement the care plan interventions put the resident at risk of injury.
Medication Administration Errors
Penalty
Summary
The facility failed to ensure the medication error rate was less than 5% during the medication administration observation of three residents. Resident #32 did not receive their prescribed doses of Lasix 20 mg and Omeprazole 40 mg during the 8:00 AM medication pass. The LPN administering the medication incorrectly held the Lasix without a physician's order and failed to administer the Omeprazole, which was later found in a packet in the medication cart. Additionally, Resident #27 received their medications without food, despite physician's orders specifying that Potassium Chloride and Meloxicam should be given with food. The LPN confirmed that no food was provided during the medication pass. Resident #10 had a physician's order to hold Eliquis 5 mg for three days, which had expired. However, the medication was not resumed as there was no further order to continue holding it. The LPN did not administer the Eliquis during the 4:00 PM medication pass, and the Director of Nursing confirmed that there was no order to continue holding the medication. These actions and inactions led to a medication error rate exceeding the acceptable threshold of 5%.
Failure to Administer Anticoagulant Medication
Penalty
Summary
The facility failed to ensure that Resident #10 was free from significant medication errors. Resident #10 had a physician's order to hold Eliquis, an anticoagulant medication, for three days starting at 2:00 PM on a specified date. However, there were no further orders to continue holding the medication past this date, nor was the order clarified with the provider to resume the medication. Despite the order expiring, the medication was not administered, resulting in Resident #10 missing eight doses of Eliquis. This was confirmed by LPN #6 and the Director of Nursing (DON), who acknowledged the lack of an order to continue holding the medication. The Medication Administration Record (MAR) also reflected the missed doses, and the facility did not have a policy covering significant medication errors.
Facility Fails to Maintain Safe and Comfortable Environment
Penalty
Summary
The facility failed to ensure the ceiling in one resident's room was in good repair, as observed by the surveyor on multiple occasions. The ceiling over the resident's dresser was falling and hanging down, with several split areas of ceiling tile and nine nails/screws attempting to hold it in place. The resident reported that the ceiling had been in this condition for about a month and a half. Despite the administrator stating that a contractor had been contacted two weeks prior and again the day before the surveyor's visit, there was no proof of contact or any work order for the repair, and the facility lacked a Repair or Replacement policy. Additionally, the facility failed to maintain the furniture in the dayroom and the patio area in good repair. The surveyor observed multiple tears and cracks in the coverings of a long sofa, a loveseat, and a chair in the dayroom, which the administrator acknowledged could cause skin tears. In the resident smoking area, several chairs and a wooden bench were found to be damaged, with tears, cracks, and exposed foam cushions, posing a risk of skin tears to residents. The administrator admitted to not having seen the damage in the patio area before the surveyor's visit and acknowledged the potential harm to residents.
Failure to Provide Appropriate Call Light for Resident with Severe Contractures
Penalty
Summary
The facility failed to ensure a comprehensive assessment was completed to provide a resident with the proper type of call light to accommodate their physical limitations. The resident had severe contractures in both hands and was non-verbal, making it impossible for them to use a standard call light. Despite this, the resident was observed with a standard call light draped across their chest, which they could not grip or press to alert staff of their needs. Interviews with staff, including an LPN and the MDS Coordinator, confirmed that the resident could not use the standard call light due to their physical limitations. However, no alternative call light was provided to the resident, and the facility lacked a specific policy or procedure for assessing and determining the appropriate equipment for residents based on their needs. The deficiency was further highlighted during interviews with the facility's Administrator, DON, and ADON, who confirmed that the process for assessing and determining necessary equipment was based on nurse assessments. Despite acknowledging the resident's inability to use the standard call light, no action was taken to provide an alternative solution. This failure to provide the appropriate call light had the potential to negatively impact the resident's care and safety, as they were unable to alert staff when needed.
Failure to Affix Controlled Substance Storage Box
Penalty
Summary
The facility failed to ensure that the container used to store controlled substances was permanently affixed in the medication room. During an observation, the surveyor noted that the black box containing 2 vials of Ativan was not attached to anything, although it was locked and stored in a locked refrigerator. An LPN confirmed that the box was not affixed. When questioned, the DON and the Administrator were unaware that the box needed to be permanently affixed. Additionally, the facility's policy on the storage of medications did not contain relevant information regarding the permanent affixing of controlled substance storage containers.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Helena
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Tunica County Health & Rehab, Llc | 17.1 mi | — | 7 | 0 |
| Crestpark Marianna, L L C | 18.5 mi | — | 0 | 0 |
| Clarksdale Nursing Center | 24.6 mi | — | 0 | 0 |
| Greenbough Health And Rehabilitation Center | 25.4 mi | — | 11 | 0 |
| Quitman County Health & Rehab Llc | 28.3 mi | — | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.