F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
E

Unlocked and Improperly Stored Mechanical Lifts on Multiple Halls

Heritage Gardens Rehabilitation And HealthcareCarrollton, Texas Survey Completed on 04-14-2026

Summary

The deficiency involves the facility’s failure to keep the resident environment as free of accident hazards as possible by not ensuring mechanical lifts were locked, secured, and properly stored when not in use on three of four resident halls (200, 300, and 400). During observations on multiple halls, surveyors found one unlocked and unsecured mechanical lift parked between two resident rooms on the 200 Hall, another unlocked and unsecured lift parked outside a resident room on the 400 Hall, and a third unlocked and unsecured lift parked outside a resident room on the 300 Hall. At the same time, the 500 Hall, which contained only empty rooms, had several mechanical lifts that were locked, secured, plugged in, and recharging. Interviews with staff revealed that licensed and unlicensed personnel were unaware that the mechanical lifts on the 200, 300, and 400 Halls were parked unlocked and unsecured. An LVN assigned to the 100 Hall stated she did not know the lifts on the other halls were left in that condition, although she acknowledged having received in‑service training on mechanical lift safety and storage and stated that lifts were supposed to be locked when not in use and stored on the 500 Hall. She reported that staff from the dialysis center located in the facility sometimes left mechanical lifts outside the dialysis center for easy access. A CNA assigned to the 200 Hall similarly reported she was unaware of the unlocked lift on her hall, acknowledged prior in‑service training on lift usage, safety, and storage, and stated she had previously seen lifts on the 300 and 400 Halls without checking whether they were locked. The DON, who had been employed at the facility for several years, stated she was unaware that the lifts on the 200, 300, and 400 Halls were parked unlocked and unsecured. She confirmed her expectation that all mechanical lifts in the building be locked and secured when not in use and not stored on resident hallways, but instead stored on the 500 Hall. The DON stated that staff had been educated and trained on proper usage, safety, and storage of mechanical lifts, including the requirement to keep them locked and secured, but she could not recall when the last in‑service training occurred. Record review showed the facility had an undated mechanical lift policy and an incident reporting policy revised in 05/2025, neither of which contained information regarding accidents and hazards related to mechanical lift safety and storage.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0689 citations
Failure to Control Razors, Sharps, and Chemical Wipes Creating Accident Hazards
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Surveyors found that the facility failed to keep the environment free of accident hazards when a resident’s room contained an unattended shaving razor on the sink and additional razors in a nightstand, despite leadership stating razors were not permitted in resident rooms. An LPN disposed of unused lancets in regular trash instead of a sharps container, contrary to acknowledged policy. On two occasions, an unattended housekeeping cart on an upper floor had germicidal wipes left on top and easily accessible, even though housekeeping leadership and staff stated that chemicals and disinfectant wipes were to be kept locked in the cart for safety.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Assess Safe Use of Lift Reclining Chair
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment, dementia, a history of falls, and dependence on staff for transfers was observed using a lift reclining chair even though the care plan and physical device review did not identify that device. Therapy staff lowered the chair and placed the remote next to the call light on the resident’s lap, and staff stated they were not aware of any formal assessment for safe use of the lift chair. The DON stated the resident should have had an assessment to determine whether she was safe to have the lift chair.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Follow Transfer and Sling Size Interventions
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with severe cognitive impairment, dementia with behavioral disturbances, and fall risk interventions in place was transferred by staff using methods that did not match the care plan and Kardex. Staff used a transfer belt for some transfers, then later used a Hoyer lift from mattresses on the floor to a wheelchair, but used a green sling even though the resident required a yellow sling based on weight. The RN, LPN, DON, and PT verified the resident’s transfer status and sling instructions were not updated to reflect current needs.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Complete Required Quarterly Smoking Safety Assessments
D
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

A resident with nicotine dependence was care planned as a smoker who could go out to smoke at designated times or with family, with an intervention that a smoking evaluation be completed quarterly. The last documented smoking safety evaluation showed the resident could safely smoke with supervision, but no additional evaluations were completed for several months, contrary to facility policy requiring smoking assessments at admission, readmission, with significant change, and quarterly by a licensed nurse, even though the resident continued to smoke under staff and family supervision in the courtyard.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Supervise Smokers and Secure Smoking Materials
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Failure to supervise smokers and secure smoking materials. Surveyors found that 27 smokers were not adequately monitored and that residents were able to keep cigarettes and lighters in their possession despite care plan directions to return them after smoking. One resident with severe cognitive impairment, dementia, schizophrenia, and continuous oxygen use was observed with cigarettes and a lighter while on oxygen, and staff confirmed she was an unsafe smoker requiring direct supervision.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Code Alert System Failed to Prevent Resident Elopement
J
F0689 F689: Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Short Summary

Code Alert System Failed to Prevent Resident Elopement: The facility failed to keep the code alert system functioning as intended and did not follow the manufacturer’s weekly testing and inspection guidance. Two residents with significant cognitive impairment were able to get through the main doors, and one resident exited the building before staff followed outside. The report also states that multiple residents with code alert devices did not have adequate elopement or wandering assessments and care plan interventions, and several attempts to leave were not documented in the record.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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