F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
D

Failure to Request Level II PASRR After New Serious Mental Health Diagnoses

The Greens At HickoryHickory, North Carolina Survey Completed on 01-28-2026

Summary

The deficiency involves the facility’s failure to request a Level II Preadmission Screening and Resident Review (PASRR) evaluation after a resident was given new diagnoses of serious mental health disorders. The resident had a Level I PASRR completed prior to or at admission, and the annual MDS later indicated the resident was not considered by the state Level II PASRR process to have a serious mental illness or intellectual disability. However, the resident’s cumulative diagnoses list showed active diagnoses of Post-Traumatic Stress Disorder (PTSD) and Major Depressive Disorder, recurrent severe without psychotic features, both added after admission. The resident’s care plan documented a possible history of an unknown traumatic event or experience, signs and symptoms of PTSD, and recent suicidal ideations, with interventions focused on meaningful activities, reducing known trauma triggers, and using techniques such as art to reminisce on positive memories. A psychiatric progress note documented ongoing treatment for major depressive disorder and PTSD, with the resident prescribed citalopram and instructions to continue monitoring for symptoms. Despite these documented serious mental health diagnoses and ongoing psychiatric treatment, review of the medical record revealed no Level II PASRR evaluation, and the facility could not provide documentation that a request for such an evaluation had been submitted. In an interview, the social worker stated that when the PTSD diagnosis was added, she reviewed the record, saw no new behaviors, and therefore did not request a Level II PASRR screen, and she could not find any record of a Level II PASRR request. The administrator stated that his expectation was that a Level II PASRR be requested when indicated by a new psychiatric diagnosis.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0644 citations
Failure to Maintain Accurate PASRR Level I for Resident With Mental Illness
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

A resident with documented Major Depressive Disorder (MDD), including recurrent severe and mild forms, was identified in multiple records such as the face sheet, MDS, care plan, physician orders, and diagnosis report, and was receiving Cymbalta for MDD. However, the resident’s PASRR Level I screening indicated no mental illness. The ADM stated the MDS nurse was responsible for PASRR accuracy and updates when mental illness diagnoses were made, and acknowledged the resident’s active MDD should have been reflected on the PASRR, but he was unaware of the inaccuracy. This resulted in an inaccurate and non-updated PASRR Level I for a resident with a mental illness diagnosis.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Coordinate PASRR Review for Resident With Mental Health Diagnoses
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

A resident with schizoaffective disorder, bipolar disorder, anxiety, severe cognitive impairment, and behavior issues had a PASRR Level 1 that did not reflect her mental health diagnoses. The DON, Regional MDS Nurse, and ADM stated that a new PASRR review should be completed when a new MI diagnosis is identified, but the facility did not complete a new PL1 when the resident’s diagnoses were documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
PASARR Level Two Referral Not Acted Upon
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

A resident with diagnoses including disorganized schizophrenia, dementia with behavioral disturbance, developmental disorder of scholastic skills, and metabolic encephalopathy had a PASARR level two referral that was not acted upon. The resident’s care plan did not identify level two recommendations, and the DON confirmed the level two screening was not in the EMR. An OBRA Level 1 screening had identified serious mental illness and referred the resident for level two screening.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Ensure Accurate PASRR Screenings and Required Referrals for Residents With Mental Illness
E
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

The facility failed to ensure accurate PASRR Level I screenings and appropriate PASRR referrals for two residents with documented mental illness diagnoses. One resident’s records showed schizoaffective disorder, depression, generalized anxiety disorder, and schizophrenia, yet the PASRR Level I from the referring hospital indicated no mental illness. Another resident had depression, vascular dementia with psychotic disturbance and anxiety, and later a new diagnosis of schizophrenia, but her PASRR Level I also showed no mental illness and she was not referred for a PASRR Level II after the new schizophrenia diagnosis. The MDS Coordinator acknowledged that the PASRR for one resident should have been positive and corrected, and that she was unaware of the other resident’s new schizophrenia diagnosis and had not notified the local authority, while the DON and Administrator confirmed the MDS Coordinator’s responsibility for PASRR accuracy and follow‑through.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Schizophrenia Diagnosis on PASRR and Refer for Level II Evaluation
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

A resident with multiple diagnoses, including a right femur fracture and schizophrenia, was not properly identified for PASRR Level II evaluation because the schizophrenia diagnosis was omitted from the Level I PASRR. Review of records showed the Level I PASRR did not list the schizophrenia diagnosis despite its established onset, and the DON acknowledged it should have been documented. As a result, the required referral for further evaluation by the state-designated authority for major mental illness, intellectual disability, or related conditions was not made.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
PASARR services and reassessment were not coordinated or documented
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

PASARR services were not properly coordinated or documented for one resident with schizophrenia, anxiety, and bipolar disorder. The PASARR care plan called for group therapy, individual therapy, and routine case management, but the chart lacked documentation of those services, and staff said there was no consistent system to track PASARR visits or records. The facility also did not complete a PASARR Level II reassessment for another resident after a new diagnosis of major depressive disorder was added, even though the MDS nurse said a Form 1012 should have been completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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