F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
J

Failure to Provide Appropriate Catheter Care and Monitoring

Castle Hills Rehabilitation And Care CenterSan Antonio, Texas Survey Completed on 05-02-2025

Summary

A deficiency occurred when a male resident with a history of hemiplegia, hemiparesis, cerebral infarction, and Wernicke's encephalopathy was admitted to the facility with an indwelling Foley catheter. Despite clear documentation from the hospital regarding the presence of the catheter and the need to prevent infection, the facility failed to obtain or document physician orders for catheter care, monitoring for signs and symptoms of infection, or monitoring of urinary input and output. The resident's care plan referenced catheter care interventions, but these were not supported by corresponding orders or consistent documentation in the medical record. Throughout the resident's stay, there was a lack of skilled nursing notes regarding catheter assessments or urine output measurements. Multiple progress notes and assessments referenced the presence of a Foley catheter, but there was no evidence of routine monitoring or documentation of catheter care. Interviews with staff revealed confusion and lack of recall regarding the resident's catheter status, and several staff members indicated that if catheter care was not documented, it likely was not performed. The absence of catheter care orders in the electronic medical record meant that necessary care tasks were not prompted or completed. The resident experienced multiple falls, confusion, and ongoing antibiotic treatment for a urinary tract infection. Ultimately, the resident was hospitalized and diagnosed with sepsis, with hospital records noting a distended bladder and recommendations to assess for catheter dysfunction. Interviews with facility staff and the resident's family confirmed that catheter care was not adequately managed, and the lack of orders and monitoring contributed to the resident's decline and hospitalization.

Penalty

Inspection fine: $40,800
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0690 citations
Missing Orders and Documentation for Condom Catheter Drainage Bag Care
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with intact cognition and multiple diagnoses, including BPH and stroke, had a physician order for a condom catheter at bedtime, but the EMR lacked orders or instructions for cleaning, disinfecting, monitoring, or changing the drainage bag. During observation, the bag was seen hanging in the bathroom, and an LPN, RN case manager, and DON all confirmed the absence of documented guidance for the catheter drainage bag care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incomplete Suprapubic Catheter Orders and Care Coordination
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with a suprapubic catheter had incomplete orders and unclear care coordination. The care plan did not identify the SP catheter or who was responsible for catheter care and bag changes, and the MAR/TAR contained repeated orders to clarify catheter size without a documented size in the orders. Staff interviews showed uncertainty about the catheter size, who would change the catheter, and whether the listed contact number was available at all times.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Proper Indwelling Catheter Care and Bag Positioning
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Surveyors found that two residents with indwelling urinary catheters did not receive care consistent with their care plans, physician orders, or facility policy. Catheter collection bags were repeatedly observed resting directly on the floor when residents were in bed or seated, and the bags were not contained in basins as specified for one resident. Required catheter care every shift was not documented, and an LPN reported that a catheter bag hung on a recliner had slipped down. The facility’s written policy required keeping catheter bags below bladder level and off the floor, as well as providing routine hygiene, but these standards were not followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide and Document Catheter Care
H
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

The facility failed to provide and document catheter care for multiple residents with Foley or suprapubic catheters. A resident with a suprapubic catheter developed drainage, vomiting, and sepsis secondary to CAUTI, while other residents had repeated catheter pain, pus, blockage, hematuria, UTIs, and hospital transfers, including ICU admission for septic shock. The record showed no catheter care orders or task documentation for several residents, and the NHA and DON confirmed the missing documentation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Catheter Drainage Bag Allowed to Touch Floor, Breaching Infection Control
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident receiving short-term rehab with an indwelling urinary catheter was observed in a wheelchair with the catheter drainage bag hung under the seat and touching the floor, despite facility documentation requirements that staff verify each shift that privacy bags are in place and drainage bags are not on the floor. An RN confirmed that catheter bags are not supposed to touch the floor, indicating a failure to follow established catheter care and infection control practices.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Indwelling Catheter Drainage System Left on Floor
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Indwelling Catheter Drainage System Left on Floor: A resident with CKD and a UTI had an indwelling urinary catheter, but staff observed the catheter tubing and drainage bag on the floor on multiple occasions. An LPN also lifted the bag above the level of the bladder while repositioning it, and staff interviews confirmed the bag and tubing should not touch the floor.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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