F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
D

Failure to Timely Submit PASARR Specialized Services Request for Resident Needing Custom Wheelchair

Castle Hills Rehabilitation And Care CenterSan Antonio, Texas Survey Completed on 08-15-2025

Summary

The facility failed to coordinate assessments with the Pre-Admission Screening and Resident Review (PASARR) program as required, specifically by not submitting a request for Nursing Facility Specialized Services (NFSS) for a resident within the mandated 20 business day timeframe. The resident, who had cerebral palsy and was assessed as medically complex with intact cognition, was identified by the Local Intellectual and Developmental Disability Authority (LIDDA) as needing a customized DME wheelchair. Despite this recommendation being made during an interdisciplinary team (IDT) meeting, the facility did not submit the required NFSS request to the State Agency in a timely manner. Record reviews and interviews revealed that the social worker, responsible for submitting NFSS recommendations into the Texas Medicaid & Healthcare Partnership (TMHP) SimpleCFS website, did not complete the submission within the required period because the Director of Rehabilitation (DOR) had not secured the custom wheelchair from the vendor. The social worker was unaware of the 20-day submission requirement. Additionally, the facility's policy did not address the need to submit NFSS requests within this timeframe, as confirmed by the administrator. As a result, the resident did not receive the benefits of the LIDDA's recommendations in a timely manner.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

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See other F0644 citations
Failure to Maintain Accurate PASRR Level I for Resident With Mental Illness
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

A resident with documented Major Depressive Disorder (MDD), including recurrent severe and mild forms, was identified in multiple records such as the face sheet, MDS, care plan, physician orders, and diagnosis report, and was receiving Cymbalta for MDD. However, the resident’s PASRR Level I screening indicated no mental illness. The ADM stated the MDS nurse was responsible for PASRR accuracy and updates when mental illness diagnoses were made, and acknowledged the resident’s active MDD should have been reflected on the PASRR, but he was unaware of the inaccuracy. This resulted in an inaccurate and non-updated PASRR Level I for a resident with a mental illness diagnosis.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
PASARR Level Two Referral Not Acted Upon
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

A resident with diagnoses including disorganized schizophrenia, dementia with behavioral disturbance, developmental disorder of scholastic skills, and metabolic encephalopathy had a PASARR level two referral that was not acted upon. The resident’s care plan did not identify level two recommendations, and the DON confirmed the level two screening was not in the EMR. An OBRA Level 1 screening had identified serious mental illness and referred the resident for level two screening.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Coordinate PASRR Review for Resident With Mental Health Diagnoses
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

A resident with schizoaffective disorder, bipolar disorder, anxiety, severe cognitive impairment, and behavior issues had a PASRR Level 1 that did not reflect her mental health diagnoses. The DON, Regional MDS Nurse, and ADM stated that a new PASRR review should be completed when a new MI diagnosis is identified, but the facility did not complete a new PL1 when the resident’s diagnoses were documented.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Ensure Accurate PASRR Screenings and Required Referrals for Residents With Mental Illness
E
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

The facility failed to ensure accurate PASRR Level I screenings and appropriate PASRR referrals for two residents with documented mental illness diagnoses. One resident’s records showed schizoaffective disorder, depression, generalized anxiety disorder, and schizophrenia, yet the PASRR Level I from the referring hospital indicated no mental illness. Another resident had depression, vascular dementia with psychotic disturbance and anxiety, and later a new diagnosis of schizophrenia, but her PASRR Level I also showed no mental illness and she was not referred for a PASRR Level II after the new schizophrenia diagnosis. The MDS Coordinator acknowledged that the PASRR for one resident should have been positive and corrected, and that she was unaware of the other resident’s new schizophrenia diagnosis and had not notified the local authority, while the DON and Administrator confirmed the MDS Coordinator’s responsibility for PASRR accuracy and follow‑through.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Document Schizophrenia Diagnosis on PASRR and Refer for Level II Evaluation
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

A resident with multiple diagnoses, including a right femur fracture and schizophrenia, was not properly identified for PASRR Level II evaluation because the schizophrenia diagnosis was omitted from the Level I PASRR. Review of records showed the Level I PASRR did not list the schizophrenia diagnosis despite its established onset, and the DON acknowledged it should have been documented. As a result, the required referral for further evaluation by the state-designated authority for major mental illness, intellectual disability, or related conditions was not made.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
PASARR services and reassessment were not coordinated or documented
D
F0644 F644: Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Short Summary

PASARR services were not properly coordinated or documented for one resident with schizophrenia, anxiety, and bipolar disorder. The PASARR care plan called for group therapy, individual therapy, and routine case management, but the chart lacked documentation of those services, and staff said there was no consistent system to track PASARR visits or records. The facility also did not complete a PASARR Level II reassessment for another resident after a new diagnosis of major depressive disorder was added, even though the MDS nurse said a Form 1012 should have been completed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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