F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
D

Failure to Keep Urinary Catheter Drainage Bag Off Floor

Willow Valley Center For Nursing And RehabilitatioWinston-salem, North Carolina Survey Completed on 06-25-2025

Summary

A deficiency occurred when staff failed to keep a urinary catheter drainage bag off the floor for a resident with a suprapubic catheter due to neurogenic bladder. The resident, who was moderately cognitively impaired and had a history of overactive bladder and neuromuscular dysfunction, was observed twice in one day with the catheter drainage bag lying directly on the floor, first when it was half full and later when it was full. The care plan for this resident specified that the catheter bag should be positioned below the bladder and away from the entrance, with tubing checked for kinks each shift. Staff interviews revealed that the assigned nurse aide was aware the drainage bag could not be attached to the bed frame and had notified the nurse at the beginning of the shift, but did not take further action to secure the bag or obtain a privacy bag until prompted. The assigned nurse also acknowledged awareness of the issue but had not changed the drainage bag due to lack of time. Both the Infection Preventionist and the DON confirmed that catheter drainage bags should not be on the floor for infection control reasons, and the Administrator was unable to explain why the issue had not been addressed despite staff awareness.

Penalty

Fine: $22,320
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0690 citations
Missing Orders and Documentation for Condom Catheter Drainage Bag Care
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with intact cognition and multiple diagnoses, including BPH and stroke, had a physician order for a condom catheter at bedtime, but the EMR lacked orders or instructions for cleaning, disinfecting, monitoring, or changing the drainage bag. During observation, the bag was seen hanging in the bathroom, and an LPN, RN case manager, and DON all confirmed the absence of documented guidance for the catheter drainage bag care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Incomplete Suprapubic Catheter Orders and Care Coordination
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

A resident with a suprapubic catheter had incomplete orders and unclear care coordination. The care plan did not identify the SP catheter or who was responsible for catheter care and bag changes, and the MAR/TAR contained repeated orders to clarify catheter size without a documented size in the orders. Staff interviews showed uncertainty about the catheter size, who would change the catheter, and whether the listed contact number was available at all times.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Maintain Proper Indwelling Catheter Care and Bag Positioning
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Surveyors found that two residents with indwelling urinary catheters did not receive care consistent with their care plans, physician orders, or facility policy. Catheter collection bags were repeatedly observed resting directly on the floor when residents were in bed or seated, and the bags were not contained in basins as specified for one resident. Required catheter care every shift was not documented, and an LPN reported that a catheter bag hung on a recliner had slipped down. The facility’s written policy required keeping catheter bags below bladder level and off the floor, as well as providing routine hygiene, but these standards were not followed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Provide and Document Catheter Care
H
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

The facility failed to provide and document catheter care for multiple residents with Foley or suprapubic catheters. A resident with a suprapubic catheter developed drainage, vomiting, and sepsis secondary to CAUTI, while other residents had repeated catheter pain, pus, blockage, hematuria, UTIs, and hospital transfers, including ICU admission for septic shock. The record showed no catheter care orders or task documentation for several residents, and the NHA and DON confirmed the missing documentation.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Foley Catheter Bags Not Emptied as Ordered
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Foley Catheter Bags Not Emptied as Ordered: Two residents with indwelling Foley catheters had drainage bags observed more than half full, despite orders to empty them every shift or every 4 hours. Staff interviews showed CNAs and nurses were responsible for emptying and reporting output, but the bags had not been emptied as expected and one CNA did not report the output to the nurse.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Indwelling Catheter Drainage System Left on Floor
D
F0690 F690: Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Short Summary

Indwelling Catheter Drainage System Left on Floor: A resident with CKD and a UTI had an indwelling urinary catheter, but staff observed the catheter tubing and drainage bag on the floor on multiple occasions. An LPN also lifted the bag above the level of the bladder while repositioning it, and staff interviews confirmed the bag and tubing should not touch the floor.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Know what gets cited — and walk into your next survey with full visibility

We process and analyze inspection reports and Plans of Correction using AI to surface insights and trends — so you can improve care quality and stay ahead of compliance risk before your next survey.

Get ready for your next survey

See what surveyors are citing in your state and spot your risk areas before they do.

Monthly Citation Reports

Have you been cited for this tag?

Save hours drafting a compliant Plan of Correction — AI built on real approved POCs.

Plan of Correction Writer

Trusted data from CMS and state health departments

Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release June 24, 2026) and official state health department websites — never guesswork.

Trusted by long-term care providers and associations.

Allegria Senior Living logo
FHCA logo
WeCare Centers logo
Care Rehab logo
An unhandled error has occurred. Reload 🗙