Failure to Accurately Assess and Code Behavioral Symptoms on MDS
Summary
The facility failed to accurately assess and code behavioral symptoms on the Minimum Data Set (MDS) for three residents out of a sample of fourteen. According to the facility's policy, assessments are to be completed by qualified staff and must reflect the resident's status at the time of assessment. However, documentation in the clinical records showed that residents exhibited various behavioral symptoms, including wandering, agitation, aggression, undressing in public areas, and combative behavior during care, which were not properly coded in section E of their respective MDS assessments. For one resident, progress notes documented repeated wandering, entering other residents' rooms, agitation when redirected, undressing in hallways, eating off other residents' plates, and urinating on the dining room floor. Despite these documented behaviors, the quarterly MDS assessment did not reflect these physical and wandering behaviors. Another resident's records showed incidents of smearing fecal matter, urinating in the hallway, taking another resident's clothing, yelling loudly, and expressing self-harm, but these behaviors were also not coded in the MDS. A third resident was noted to be combative during incontinence care and dressing, yet this was not captured in the annual MDS assessment. Interviews with staff revealed that the Social Services Director, responsible for completing the behavior section of the MDS, did not review resident progress notes as part of her information-gathering process. Instead, she relied on verbal reports and staff meetings. This omission contributed to the failure to accurately code behavioral symptoms, as the documented behaviors in the clinical records were not consistently reflected in the MDS assessments.
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