E0029 E029: Develop a communication plan.
F

Failure to Annually Update Emergency Preparedness Communication Plan

Crestwood Wellness And Recovery CenterRedding, California Survey Completed on 06-09-2025

Summary

The facility failed to maintain compliance with federal regulations requiring an annually reviewed and updated emergency preparedness communication plan. During a record review and interview with staff, surveyors found that the emergency preparedness plan (EPP) had not been updated since 11/15/23, and staff confirmed that the last review occurred in 2023. As a result, the facility did not have an up-to-date communication plan as required, affecting the planning and preparation for the health and safety of all 90 residents. No additional details regarding the medical history or condition of the residents at the time of the deficiency were provided in the report.

Plan Of Correction

The facility recognizes the importance of maintaining an updated communication plan. The facility shall continue to maintain an updated communication plan and review it annually. The facility shall update the emergency preparedness communication plan by June 26, 2025, during the QA Committee meeting. The communication plan shall be included when the facility reviews the emergency preparedness plan annually in January 2026 and each year consecutively in the following January. Further issues regarding the facility's development of a communication plan as part of the emergency preparedness plan shall be received during the QA process and brought to the QAPI Committee for review and discussion. The Administrator, Environmental Services Supervisor, QA Manager, and DON shall be responsible for monitoring and ongoing compliance.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
See other E0029 citations
Failure to Maintain and Update Emergency Preparedness Communication Plan
E
E0029 E029: Develop a communication plan.
Short Summary

The facility did not maintain or update its Emergency Preparedness Plan's Communication Plan as required, with no documentation of an annual review and staff confirming the update had not occurred. This deficiency could impact the health and safety of all residents during an emergency.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Deficiency in Emergency Preparedness Communication Plan
F
E0029 E029: Develop a communication plan.
Short Summary

The facility's Emergency Preparedness (EP) Plan was found lacking a communication plan that complies with federal, state, and local laws. This deficiency was confirmed during interviews with the Facility Administrator and Maintenance Director, who acknowledged the absence of a compliant communication plan.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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