F0692 F692: Provide enough food/fluids to maintain a resident's health.
E

Failure to Address Severe Weight Loss and Poor Nutritional Intake

Heritage Ridge Senior Living At Windy HillPhilipsburg, Pennsylvania Survey Completed on 07-10-2025

Summary

The facility failed to implement interventions to promote acceptable parameters of nutritional status for a resident with severe protein-calorie malnutrition. The resident was admitted with this diagnosis and had documented low meal and supplement intake over several months. Staff recorded that the resident consumed zero to 25 percent of meals and less than 25 percent of prescribed nutritional supplements on numerous occasions. Despite these findings, there was no evidence that the facility took timely action to address the resident's poor intake or significant weight loss. Weight assessments for the resident showed a marked decline, with a loss of 28 pounds (over 24 percent of body weight) in two months. The facility's policy required reweighing residents after significant weight changes and evaluating undesirable weight changes, but there were gaps in weight documentation and no evidence of reweighing as required. Some weights were crossed out by the registered dietitian, who believed them to be inaccurate, but no reweighs or further assessments were documented for an extended period. There was also no documentation that the resident refused weights during this time. Additionally, the resident's physician did not assess the severe weight loss until much later, and there was no update to the nutrition plan of care or implementation of new interventions in response to the ongoing weight loss and poor intake. Staff interviews confirmed these findings, and the lack of timely intervention and documentation was acknowledged by the registered dietitian.

Plan Of Correction

Upon identification of noted issue re: resident #28, IDT members, including the PA were notified of weight loss. Facility Physician Assistant assessed resident noting dx of Adult FTT and Severe Protein-Calorie Malnutrition. The provider discussed potential use of enteral/tube feedings to support resident nutrition status. Resident declined tube feeding/nutritional enteral support. Continue to assist resident #28 with feeding, continue to encourage meal, fluid, and supplement intake, and encourage oral fluids q 1hours. Comfort measures were orders by provider on July 17, 2025. Residents are weighed upon admission and at intervals determined by the IDT. Any weight change of 5# or more since the last assessed weight is retaken the next day for confirmation. The facility EMR notifies staff of significant changes in weight status as well. The weight alerts are reviewed and assessed by the facility Registered Dietitian along with other members of the IDT. If a significant change in weight is confirmed, the IDT including the resident physician and/or physician assistant will be notified. The current nutrition plan of care will be reviewed and adjusted as necessary. The facility Registered Nurse Assessment Coordinator will determine if resident qualifies for a significant change assessment and notify IDT members. Education and training was provided to clinical staff regarding the facility's weight program, and the need for timely resident reweighs was emphasized as part of this training. Weight reviews and trends will continue to be a part of the facility's Quality Assurance and Performance Improvement program. Audits will be completed on 5 charts weekly for one month and biweekly for 3 months in regard to the appropriate weights for monitoring and reporting purposes. Findings will be presented to the Quality Assurance Performance Improvement committee for recommendations, an explanation of any identified variance infractions.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0692 citations
Failure to Monitor Weight and Individualize Nutrition Care Plans
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor weight and individualize nutrition care plans: one resident did not have a required monthly weight recorded, despite facility policy requiring monthly weights by the 7th day of each month, and two residents had care plans that did not reflect their specific nutritional needs. One resident had dx including HTN, PVD, and a thyroid disorder with orders for a renal diet, mechanical soft texture, and Magic Cup BID, while another resident had documented significant wt loss, a regular lactose-free diet, and nutritional juice with meals. Staff confirmed the missing weight and the lack of individualized care plan interventions.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Implement RD Supplement Recommendation for Resident With Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with dementia, malnutrition, anemia, CKD3, and other comorbidities was care planned as at risk for nutritional decline and dehydration, with weekly weights and RD review ordered. An RD later documented poor PO intake averaging about 31%, fluid intake around 612 ml with meals, and no routine supplements in place, and recommended starting 2 oz Med Pass BID between meals with nursing to document consumption. No Med Pass order was entered into the EMR, and the resident did not receive the supplement, while experiencing a 10‑lb (6.8%) weight loss over several months. Interviews showed the RD typically communicated recommendations via email and NAR meetings, but NAR meetings had not been held consistently and no email or other system ensured the recommendation was received or implemented; requested policies on RD recommendations/supplement orders and weight loss were not provided.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Monitor Weights and Nutritional Supplements
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to monitor weights and provide ordered nutritional supplements. A resident who appeared thin and reported poor appetite after a hospital stay had a 15.8% weight loss over 6 months, yet no weekly weights were documented despite an RD order. The Dietary Manager stated the resident had orders for supplements TID and liquid protein, but none were present on the meal tray, and the resident did not recall receiving supplements with meals.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Reweigh and Notify Provider After Significant Weight Loss and Poor Intake
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

A resident with severe cognitive impairment, dysphagia, and total dependence for eating experienced a marked decline in PO intake and an 8.1% weight loss in one month. The RD documented poor meal intake (0–25% for most meals), reduced fluid intake, identified the resident as at risk for malnutrition, and recommended a reweigh and weekly weights. Despite facility policy requiring reweigh and physician notification for significant weight variance, staff did not perform a reweigh, did not obtain a November weight, and did not document provider notification. The resident was later hospitalized with poor PO intake noted and subsequently required PEG placement.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Verify Significant Weight Changes
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Failure to Verify Significant Weight Changes: A resident had multiple significant weight changes recorded without the required reweights for confirmation. The chart showed a large loss, then a gain, then another loss, but staff did not verify the accuracy of the weights as required by facility policy. An E4 confirmed the weights were not being checked for accuracy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Notify Physician and Implement Timely Interventions for Significant Weight Loss
D
F0692 F692: Provide enough food/fluids to maintain a resident's health.
Short Summary

Two residents with dysphagia and complex nutritional needs experienced significant weight loss, but staff did not promptly notify the physician or implement timely interventions. One resident with Type 2 DM lost over 7% of body weight within a month without documented physician notification or immediate adjustment of nutritional supplements. Another resident was not weighed on readmission, showed a nearly 10% loss when first weighed, and had inconsistent administration of ordered supplements due to unavailability and later discontinuation, despite documented severe malnutrition and high nutrition risk. The RD confirmed that physicians were not notified when the significant weight losses were identified and that interventions were delayed.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

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