Inaccurate MDS Assessment of Hearing Status and Hearing Aid Use
Summary
The facility failed to ensure that a resident's Minimum Data Set (MDS) assessment accurately reflected the resident's hearing ability and use of hearing aids. The resident, an older adult male with diagnoses including dementia, major depressive disorder, and neuropathy, was documented in his quarterly MDS as having minimal hearing difficulty and no hearing aids or appliances. However, his care plan noted he was very hard of hearing and required special communication interventions, though hearing aids were not included in the care plan. During observation and interviews, the resident expressed that his hearing aids needed repair and that a family member would be taking them for servicing. The surveyor had to stand close, speak loudly, and repeat questions multiple times due to the resident's significant hearing impairment. Staff interviews revealed inconsistent knowledge and documentation regarding the resident's use of hearing aids. The LVN responsible for completing the MDS assessment did so remotely, relying solely on existing documentation without direct resident observation, and acknowledged that the MDS should have been coded differently if hearing aids were present and significant impairment existed. Further interviews with the DON and CNA confirmed the resident's hearing difficulties and inconsistent use of hearing aids, with the DON stating that the resident refused to wear them and the CNA noting frequent communication challenges. The CMDS indicated that the MDS nurse is responsible for assessment accuracy and that the process should include direct observation. Facility policy and federal regulations require that assessments accurately reflect the resident's status and involve direct observation and communication with staff and the resident.
Penalty
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