Inaccurate MDS Assessment of Resident's Hearing Abilities
Summary
The facility failed to ensure an accurate completion of the Minimum Data Set (MDS) for a resident, which did not accurately reflect the resident's hearing abilities and limitations. The resident was admitted with diagnoses including intestinal obstruction, hydronephrosis, atelectasis, and lack of coordination. The MDS indicated the resident was cognitively intact and had adequate hearing without the use of hearing aids. However, observations and interviews revealed that the resident was hard of hearing, requiring individuals to speak close to their ear for effective communication. Family members and staff, including a CNA, Activities Director, MDS Coordinator, RN, and LVN, confirmed the resident's hearing impairment, noting the absence of hearing aids or devices. The MDS Coordinator acknowledged the inaccuracy in the MDS assessment, which was crucial for providing quality care. The facility's policy and procedure for hearing-impaired residents emphasized maintaining effective communication and evaluating the resident's preferred communication method. Despite this, the resident's physician was not informed of the hearing impairment, and no ENT consult was ordered. The facility's policy required accurate MDS completion, and the MDS Coordinator's job description included evaluating residents' conditions and completing accurate MDS coding based on medical records, observations, and interviews.
Penalty
Resources
Below are regulatory guidelines relevant to this citation:
Trusted data from CMS and state health departments
Every citation, penalty and Plan of Correction is sourced from public CMS records (latest release August 26, 2026) and official state health department websites — never guesswork.
In your survey window? See what surveyors are citing.
The Survey-Prep Report maps your facility's risk from 12 months of CMS and state citation data — what's being cited around you and what to check first. $129 one-time.