F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
B

Non-Compliance with Resident Room Capacity Regulations

Montrose Springs Skilled Nursing & Wellness CenterMontrose, California Survey Completed on 07-12-2024

Summary

The facility failed to comply with federal regulations regarding the maximum number of residents per room, as observed during a recertification survey. Specifically, eight out of 41 rooms were found to accommodate more than the allowed four residents per room. Rooms 2, 19, 23, 26, and 39 each had five beds, while other rooms had six beds, with varying numbers of residents occupying them. This arrangement potentially compromised the residents' privacy and the quality of care and safety due to inadequate space for nursing care and emergency services. During the survey, the facility's Administrator acknowledged the situation, stating that the facility had room waivers approved by the Centers for Medicare & Medicaid Services for rooms that did not meet the regulation requirements. Despite the waivers, the surveyors noted that the rooms did not meet the federal requirement of no more than four beds per resident room. However, during a resident council interview, no concerns were raised by the residents regarding room sizes. The facility's room waiver letter indicated that the rooms had adequate space for nursing care and that multiple beds per room would not adversely affect the residents' health and safety.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0911 citations
Overcrowded Resident Room
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Overcrowded Resident Room: A room contained six residents, with two beds in one section and four beds in another, while sharing a common entrance door and bathroom. Surveyors observed the room and later measured it at 581 square feet, and the ADM was informed of the finding.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excess Residents in Shared Rooms
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

A facility failed to ensure that three resident rooms held no more than 4 residents per room. During a tour, Rooms 3 and 4 each had six beds and Room 5 had five beds, all with curtains. A resident stated there were no problems with the number of residents in the room and that everyone comes and goes as they please. The facility’s waiver request letter stated that residents have chronic and persistent mental illnesses and are generally ambulatory, physically stable, and able to exit independently.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excessive Resident Occupancy in Multiple Rooms
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excessive Resident Occupancy in Multiple Rooms: The facility failed to keep four resident rooms within the required occupancy limit, with rooms identified as 12-bed, 7-bed, and 6-bed rooms housing more than four residents each. The ADM stated the facility had a waiver and wanted an additional waiver, while records confirmed the over-occupied rooms. Residents and CNA reported adequate space, and surveyors observed room for mobility devices and care activities, but the rooms still exceeded the standard limit.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Excess Residents in a Shared Room
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Excess Residents in a Shared Room: A room was found to have 6 beds in 543.98 sq ft, exceeding the 4-resident limit. The waiver request acknowledged the room did not meet the regulation, though observations showed adequate space, privacy curtains, working call lights, and furniture for each resident. An LVN and a resident both stated they had no concerns with the room size or ability to provide care.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Room Exceeded Maximum Resident Occupancy
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Surveyors found that a room contained five beds, exceeding the maximum allowed occupancy of four. Although only four residents were present and both residents and staff reported sufficient space for care and mobility, the room setup did not comply with regulatory requirements.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Resident Rooms Exceed Maximum Occupancy Requirements
B
F0911 F911: Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Short Summary

Surveyors found that several rooms in the facility housed more than four residents per room, with some rooms containing five or six beds and being fully occupied. Although residents reported no concerns about space and rooms were equipped with necessary furniture and equipment, the facility did not comply with federal regulations limiting room occupancy.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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